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We are seeking outgoing and personable Client Service Administrators to join our Los Angeles based team on a full-time basis to provide an outstanding experience to our clients and visitors.Our ideal candidates are positive, quick problem-solvers who thrive in a busy and highly visible role, have a passion for the arts and delivering memorable and effective customer service.

 

In this role you will:

• Oversee the front desk and ensure that the lobby area is always clean and tidy

• Ensure that our visitors and clients feel acknowledged, welcomed, and well informed, and are quickly connected to appropriate Bonhams department and staff members should they have any inquiries

• Stay informed and aware of the preview and auction schedule for each of our locations

• Service client queries by phone, team email inbox, and in person, quickly and accurately

• Maintain the appearance of our public areas and meeting rooms

• Assist with pre and post-sale administration by issuing paddles, before and during auction, taking and entering absentee bids, and processing internet bids and web related queries

• Manage client's accounts, updating internal systems with client details and ensuring appropriate ID is on file

• Engage in cashiering responsibilities: recording payments accurately, balancing sales, and handling cash when necessary

• Supply Bonhams shipping quotes and coordinate with the operations and shipping departments for collections

• Be flexible with your schedule, as this role provides support during special events, sale previews and offsite auctions

• Maintain a supply of current auction catalogs at the front counter

• Oversee the opening and closing of the lobby daily

• Support new hire and ongoing training initiatives

• Be available and interested in assisting with ad-hoc projects as they arise

 

Qualifications:

• Prior experience in a busy customer service environment is a must

• Excellent interpersonal and communication skills, demonstrate first class customer service skills and experience dealing with a diverse range of people

• Be a positive team player, able to maintain knowledge of departments, personnel, department experts, names and titles of senior management and executive officers, as well as branch locations

• Experience employing quick and appropriate problem-solving skills, able to remain calm and collected under pressure

• A genuine interest and general knowledge of art history and art market

• Have thorough knowledge of Microsoft/Outlook and database systems

• Foreign language(s) a plus: Mandarin or Cantonese preferred

• Must be flexible to cover a fluid and growing sales schedule, inclusive of evenings and weekends

• Be available to start immediately 


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Job Description

Custom Art and Framing Design assistant for a Busy Art and Framing Manufacturer. Must have knowledge of Art and Interior Design. Experience working with Art and Framing preferred.

Must be skilled in working on a computer including but not limited to, excel, word, outlook, able to search and find and source art. Would prefer an applicant that can assist in publishing images to our Instagram, Facebook, Social Media etc... Positive and professional phone skills.

Applicant must be professional, have a positive attitude, able to work closely with Interior Designers, and retail customers.

If you are this person, we are interested in talking to you! Must have dependable transportation to get to work. This is a part time position approximately 5 hrs per day Monday thru Friday. Position has opportunity to develop into a full time position with advancement to a full time Art and Framing Designer.

Please do not contact us if you are a recruiter or someone not possessing the skills listed.

Company Description

We are a Custom Art Framer with many years of experience. We love Art and Framing and have an extensive customer base of top Interior Designers.


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