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Citizen Hound is a leader in the dog care industry having won SF’s #1 Dog Walking company in three separate publications last year alone, along with 13 other awards in 9 years. We work in an energetic atmosphere that embraces diversity, teamwork, and self development all while providing detail oriented, elite level service to our clients, two and four legged alike!

At Citizen Hound, employees have numerous growth and development opportunities through uniquely crafted training. Apply today and grow your daily happiness as well as your professional skills!

 

General Summary

Your primary mission in this position would be to empower our current staff to perform to the best of their abilities and reach their maximum potential. Essentially you'd be a coach to them. Good coaches change the game, but great coaches change a life. We believe in our company being a place where people can improve their life, both personally and professionally, even though we're just a dog walking company.

You would lead our team of 9 walkers and engage with our 150+ clients while working directly with the owner and business manager to ensure the company runs smoothly. You’d be a part of our management triad. Our manager's mission statement reads, "You grow a company by growing people, and our complementary management triad is focused doggedly on growth, first in ourselves, then in others, as we dig up happiness everywhere we go." It is our primary focus to find someone with the skills for this position who believes in that line.

 

DUTIES and ESSENTIAL JOB FUNCTIONS:


  • Walk with each member of the staff in consistent rotations.

  • Your number one goal is to empower leaders so the staff is self sufficient. Keep them happy. Keep them learning. Hold them to our standards. Continue progression in all of them and the company. The proof of a good leader is in how many leaders they can create.

  • A core responsibility of this position which does take roughly 10% of the focus is covering other teammates’ planned vacations and unplanned sick days by walking their packs when they’re out.

  • Superior customer service through fun and consistent interactions.

  • Keep momentum in a culture that fosters Citizen Hounds’s mission statement and values.

  • Effective planning, communication, and execution of company objectives.

  • Maximization of performance and productivity through a commitment to self management and proactive planning.

  • Total development of team members through proactive recruitment, selection and education of employees using company training material frequently.

  • Identify and develop new growth opportunities for team members.

  • Consistent and effective communication of priority in the field.

  • Monitor and manage pack placement of company dogs to ensure pack and team viability.

  • Use and improve upon current management tools and systems to ensure superior management

KNOWLEDGE and SKILLS:


  • Demonstrated growth-oriented leadership including the ability to model and serve as a believer in Citizen Hounds mission and values.

  • Demonstrated record of achieving performance goals and objectives.

  • Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.

  • Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.

  • Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.

WORK EXPERIENCE/EDUCATION, JOB REQUIREMENTS:


  • 1+ years management or asst management experience with progressively more responsibility managing multi-person teams.

  • High School Graduate or GED, Bachelors preferred.

  • 1+ years owning or handling dogs.

  • Must live in San Francisco, no Bay Bridge commuters.

  • Must own a SUV/van/wagon/truck with bed-cover. No exception, unless you buy one.

  • Must be able to pet sit in your home.

COMPETENCIES:


  • Drives results by identifying opportunities to improve performance.

  • Works efficiently by proactively planning and organizing work to achieve goals and objectives.

  • Focuses on customers by anticipating customer need, overcoming obstacles, communicating clearly and effectively, and continually striving to improve customer satisfaction.

  • Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.

  • Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.

  • Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.

  • Demonstrates adaptability by adjusting to changing company focuses.

  • Has a desire for and practice of self development.

INCOME: Starting at $35k base salary with continual room for growth. Dog sitting opportunities easily add over $1k per month. With this addition your annual income will be well above your base salary.


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 If you want to work for an award-winning company that has an incredible team of dog loving individuals apply today! Our Family Pet Sitting is the recipient of the 2020 Daily Herald Readers' Choice award. We have won top 7 Best Dog Daycares in Naperville two years in a row. Nextdoor voted us Best Grooming and most recently the 2020 Best of Wheaton award!We pride ourselves on the love & compassionate care we provide each fur friend that is entrusted to our care. You will have the opportunity to enrich the lives of dogs waiting for their FURever home as we provide foster care for multiple rescues.What do we expect from our employees?You need to be a TRUE DOG LOVER - the good, the bad and the ugly. Therefore, you need to be on your feet for long periods of time and be patient and kind to the animals.


  • Incredible work ethic: Be reliable, on time, hardworking & enthusiastic

  • POSITIVE attitude

  • Be okay with outside elements. Hot, Cold, Snow & Rain - we play outside!

  • Supervise dogs in pack play & keep them safe

  • Provide belly rubs, lots of petting, playing fetch, running & loving our friends

  • Taking LOTS of pictures of pups

  • Clean waste from yards

  • Clean rooms to ensure the highest level of comfort and cleanliness for each pup

  • Wash dishes

  • Wash, Dry, Fold & put away laundry (blankets, towels, toys etc.)

  • Exceptional customer service skills to interact with our clients

  • Drama free - Non-Toxic work environment (zero tolerance)

We are in need of TWO part time care givers that can work from 1 - 9 pm 3 - 4 days per week to include weekends and holidays.Lots of room for growth and opportunities to get into grooming, training, rescue work etc. if you have interest in those careers. 


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If you love dogs, we have THE job for you!

General Responsibilities

○ Responsible for Dog Care in a manner that supports and guides the organization’s mission as defined by the Board of Directors.  

Facilities & Safety 

○ Ensure cleanliness of all rescue spaces, particularly kennels and dog-related areas, this includes deep cleaning kennels

○ Human Safety (Volunteers, Staff, Adopters, etc.): follow safety protocols throughout our spaces  

Dog Operations 

○ Ensure the safety, health, and well-being of dogs under our care 

○ Feed and care for the dogs on a daily basis

○ Document behavior and conduct behavioral assessment of dogs 

○ Track incident reports, ensure they’re written and that reporting forms are available for all volunteers, adopters, and staff onsite 

○ Match dogs and assignment into kennel areas  

○  Keep track of dogs and where they’re allocated 

○ Grade dogs for our volunteers and keep it up-to-date 

○ Ensure dogs receive medical attention, when needed 

○ Responsible for intake of animals - ensuring space and medical supplies are prepared for intakes

Supporting Family Dog Rescue departments 

○ Support & collaborate with teams within Family Dog Rescue (Adoptions, Volunteer, & Corporate Engagement)


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About us

Family Dog Rescue is a grass roots 501(c)3 nonprofit dog rescue/shelter in San Francisco. In 2019, we saved over 1,000 dogs and found them loving homes. We are proud and honored to have saved over 7,000 dogs since our founding in 2010. 

Summary

Are you a born match maker?

We are looking for Adoptions Specialists: If you love dogs and love people this is literally the best job for you. You will be client facing as you match our dogs to potential adopters.  

To excel at this position you will need to be outgoing. We show up to 3 dogs per appointment. You’ll spend your day at the shelter. Most shifts run for 6 or 8 hours.  

There is an administrative component to this as you will process the adoption paperwork during and after a successful adoption. In addition to that we respond to emails and schedule appointments. 

This position provides a high level of customer service. You must enjoy working with animals, people, and enthusiastically promote the mission at Family Dog Rescue. 

You will need to possess excellent verbal and written communication skills. You will need to be quick-thinking and fast-acting. Our weekends days are our busiest and can get hectic. 

One weekend day is required: either Saturday or Sunday.


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Job Description


North Scottsdale Animal Hospital is a progressive, state-of-the-art hospital located off Raintree and the 101. We are looking to add a grooming assistant/bather with excellent communication skills and work ethic. Our focus is client service and animal care; we want staff that reflects our desire to care for the clients and patients like members of our own family. This job requires walking dogs, doing laundry, cleaning kennels, bathing, drying and brushing. The shifts will be Wednesday through Saturday 8am - 1pm. We require 2 references, 1 of the references must be professional in nature (no family or friends). Salary and benefits will be discussed during the interview process. This is a part-time position and will require work on Saturdays. An applicant must also be able to pass a background check and have a clean criminal record.


 



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The Grooming Assistant will primarily aide the professional groomer with baths, grooming, nail trims, and other related tasks.

A day in the life of a Grooming Assistant:


  • Maintain the cleanliness of the hospital, including kennel area, runs, treatment area, and outside grounds.


  • Feed hospitalized animals and boarders.


  • Bathe animals in a calm, timely, and professional way and monitor animals while utilizing dryers for their safety


  • Monitor and record important information about the animals conditions, behavior and habits (elimination, eating, etc.).


  • Notify the Doctor or a Veterinary Technician of unusual medical or behavioral problems.


  • Maintain laundry throughout the day and keep laundry area neat.


  • Assist the Doctor and Veterinary Technicians with restraint and treatment of animals.


  • Monitor and maintain the kennel inventory to include food, cleaning supplies, laundry supplies, etc.


  • Perform other duties as assigned that assist the Doctor, Receptionist, Veterinarian Technicians, and Groomers in the smooth flow and operation of the clinic, care of clients and service to the clients.


Requirements


  • High School diploma or GED preferred.


  • Flexible schedule including some weekend shifts


  • Must have computer skills, including a working knowledge of Microsoft Word and Excel.


  • Must possess strong communication skills, good judgment and be able to manage stressful situations.


  • Must have the physical and mental capacity to perform in a fast paced and challenging environment.


  • Must be able to lift 50+ lbs


  • Previous experience in the veterinary industry or experience handling animals


Benefits


  • Competitive salary, based on experience and expertise


  • Discounted Veterinary Care


  • Teladoc


  • A large network of over 1,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth


  • Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!



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