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Citizen Hound is a leader in the dog care industry having won SF’s #1 Dog Walking company in three separate publications last year alone, along with 13 other awards in 9 years. We work in an energetic atmosphere that embraces diversity, teamwork, and self development all while providing detail oriented, elite level service to our clients, two and four legged alike!

At Citizen Hound, employees have numerous growth and development opportunities through uniquely crafted training. Apply today and grow your daily happiness as well as your professional skills!

 

General Summary

Your primary mission in this position would be to empower our current staff to perform to the best of their abilities and reach their maximum potential. Essentially you'd be a coach to them. Good coaches change the game, but great coaches change a life. We believe in our company being a place where people can improve their life, both personally and professionally, even though we're just a dog walking company.

You would lead our team of 9 walkers and engage with our 150+ clients while working directly with the owner and business manager to ensure the company runs smoothly. You’d be a part of our management triad. Our manager's mission statement reads, "You grow a company by growing people, and our complementary management triad is focused doggedly on growth, first in ourselves, then in others, as we dig up happiness everywhere we go." It is our primary focus to find someone with the skills for this position who believes in that line.

 

DUTIES and ESSENTIAL JOB FUNCTIONS:


  • Walk with each member of the staff in consistent rotations.

  • Your number one goal is to empower leaders so the staff is self sufficient. Keep them happy. Keep them learning. Hold them to our standards. Continue progression in all of them and the company. The proof of a good leader is in how many leaders they can create.

  • A core responsibility of this position which does take roughly 10% of the focus is covering other teammates’ planned vacations and unplanned sick days by walking their packs when they’re out.

  • Superior customer service through fun and consistent interactions.

  • Keep momentum in a culture that fosters Citizen Hounds’s mission statement and values.

  • Effective planning, communication, and execution of company objectives.

  • Maximization of performance and productivity through a commitment to self management and proactive planning.

  • Total development of team members through proactive recruitment, selection and education of employees using company training material frequently.

  • Identify and develop new growth opportunities for team members.

  • Consistent and effective communication of priority in the field.

  • Monitor and manage pack placement of company dogs to ensure pack and team viability.

  • Use and improve upon current management tools and systems to ensure superior management

KNOWLEDGE and SKILLS:


  • Demonstrated growth-oriented leadership including the ability to model and serve as a believer in Citizen Hounds mission and values.

  • Demonstrated record of achieving performance goals and objectives.

  • Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.

  • Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.

  • Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.

WORK EXPERIENCE/EDUCATION, JOB REQUIREMENTS:


  • 1+ years management or asst management experience with progressively more responsibility managing multi-person teams.

  • High School Graduate or GED, Bachelors preferred.

  • 1+ years owning or handling dogs.

  • Must live in San Francisco, no Bay Bridge commuters.

  • Must own a SUV/van/wagon/truck with bed-cover. No exception, unless you buy one.

  • Must be able to pet sit in your home.

COMPETENCIES:


  • Drives results by identifying opportunities to improve performance.

  • Works efficiently by proactively planning and organizing work to achieve goals and objectives.

  • Focuses on customers by anticipating customer need, overcoming obstacles, communicating clearly and effectively, and continually striving to improve customer satisfaction.

  • Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.

  • Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.

  • Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.

  • Demonstrates adaptability by adjusting to changing company focuses.

  • Has a desire for and practice of self development.

INCOME: Starting at $35k base salary with continual room for growth. Dog sitting opportunities easily add over $1k per month. With this addition your annual income will be well above your base salary.


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 If you want to work for an award-winning company that has an incredible team of dog loving individuals apply today! Our Family Pet Sitting is the recipient of the 2020 Daily Herald Readers' Choice award. We have won top 7 Best Dog Daycares in Naperville two years in a row. Nextdoor voted us Best Grooming and most recently the 2020 Best of Wheaton award!We pride ourselves on the love & compassionate care we provide each fur friend that is entrusted to our care. You will have the opportunity to enrich the lives of dogs waiting for their FURever home as we provide foster care for multiple rescues.What do we expect from our employees?You need to be a TRUE DOG LOVER - the good, the bad and the ugly. Therefore, you need to be on your feet for long periods of time and be patient and kind to the animals.


  • Incredible work ethic: Be reliable, on time, hardworking & enthusiastic

  • POSITIVE attitude

  • Be okay with outside elements. Hot, Cold, Snow & Rain - we play outside!

  • Supervise dogs in pack play & keep them safe

  • Provide belly rubs, lots of petting, playing fetch, running & loving our friends

  • Taking LOTS of pictures of pups

  • Clean waste from yards

  • Clean rooms to ensure the highest level of comfort and cleanliness for each pup

  • Wash dishes

  • Wash, Dry, Fold & put away laundry (blankets, towels, toys etc.)

  • Exceptional customer service skills to interact with our clients

  • Drama free - Non-Toxic work environment (zero tolerance)

We are in need of TWO part time care givers that can work from 1 - 9 pm 3 - 4 days per week to include weekends and holidays.Lots of room for growth and opportunities to get into grooming, training, rescue work etc. if you have interest in those careers. 


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About us

Family Dog Rescue is a grass roots 501(c)3 nonprofit dog rescue/shelter in San Francisco. In 2019, we saved over 1,000 dogs and found them loving homes. We are proud and honored to have saved over 7,000 dogs since our founding in 2010. 

Summary

Are you a born match maker?

We are looking for Adoptions Specialists: If you love dogs and love people this is literally the best job for you. You will be client facing as you match our dogs to potential adopters.  

To excel at this position you will need to be outgoing. We show up to 3 dogs per appointment. You’ll spend your day at the shelter. Most shifts run for 6 or 8 hours.  

There is an administrative component to this as you will process the adoption paperwork during and after a successful adoption. In addition to that we respond to emails and schedule appointments. 

This position provides a high level of customer service. You must enjoy working with animals, people, and enthusiastically promote the mission at Family Dog Rescue. 

You will need to possess excellent verbal and written communication skills. You will need to be quick-thinking and fast-acting. Our weekends days are our busiest and can get hectic. 

One weekend day is required: either Saturday or Sunday.


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If you love dogs, we have THE job for you!

General Responsibilities

○ Responsible for Dog Care in a manner that supports and guides the organization’s mission as defined by the Board of Directors.  

Facilities & Safety 

○ Ensure cleanliness of all rescue spaces, particularly kennels and dog-related areas, this includes deep cleaning kennels

○ Human Safety (Volunteers, Staff, Adopters, etc.): follow safety protocols throughout our spaces  

Dog Operations 

○ Ensure the safety, health, and well-being of dogs under our care 

○ Feed and care for the dogs on a daily basis

○ Document behavior and conduct behavioral assessment of dogs 

○ Track incident reports, ensure they’re written and that reporting forms are available for all volunteers, adopters, and staff onsite 

○ Match dogs and assignment into kennel areas  

○  Keep track of dogs and where they’re allocated 

○ Grade dogs for our volunteers and keep it up-to-date 

○ Ensure dogs receive medical attention, when needed 

○ Responsible for intake of animals - ensuring space and medical supplies are prepared for intakes

Supporting Family Dog Rescue departments 

○ Support & collaborate with teams within Family Dog Rescue (Adoptions, Volunteer, & Corporate Engagement)


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Job Description


As an Adoption Advisor, you will provide excellent customer service while counseling and educating potential adopters of shelter pets. You will also provide information and answer questions about pets, events and programs at Animal Humane. You will be involved in intakes of stray dogs and cats, pets from transfered from other shelters, and owner surrenders.


You are:



  • Energized by people and can maintain a high level of professionalism when representing Animal Humane to the general public.

  • An outstanding communicator who can guide the selection of pets based on household members and other resident pets, levels of activity, physical environments and other important considerations.


We are:


An amazing shelter that saves and impacts thousands of pets lives each year. We have a team that is compassionate and shares a common goal of supporting and improving the lives of New Mexico’s cats and dogs. We work diligently to maintain an open culture where egos are checked at the door and collaboration and positivity run wild. Everyone is a hands-on contributor. Our mission, vision, values and the desire to do what’s right drive our decisions.


You will be:



  • Performing Meet Your Match assessments to accurately match pets with potential adopters and following through until the adoption is complete.

  • Processing incoming dogs and cats accurately recording all necessary information pertaining to the pets.

  • Educating the public and potential adoptions about animal behavior and characteristics to be aware of in dealing with shelter pets.


If would rock if you:



  • Had one or more years’ experience delivering excellent customer service in a retail or food service industry.

  • Can use sound marketing and public relations skills in addressing the public and promoting our programs and services.

  • Are competent in handling cats and dogs.

  • Can identify dog and cat breeds, ages and sexes.

  • Can write engaging profiles of pets to highlight their uniqueness.


Company Description

Our Company
We are New Mexico's leading private animal welfare agency serving cats, dogs and their families. From our main campus in Albuquerque, we partner with shelters across the state to rescue homeless pets. Since January 2010, we have successfully re-homed 100% of the healthy pets in our care! We support every cat and dog at Animal Humane with outstanding veterinary, social and emotional care and, most importantly, LOVE until they are adopted by their new forever families.

It is our mission to support and improve the lives of New Mexico's cats and dogs through sheltering, adoptions, humane education and veterinary services. We envision a society in which every animal is treated with respect and compassion.

With state-of-the-art facilities on our beautiful four-acre Main Campus, and a new adoption center on Albuquerque's Westside, we deliver innovative programs that comprise our wide variety of compassionate services, making Animal Humane a national leader in animal welfare.

Our Culture
It's really people that make Animal Humane an amazing shelter that saves and impacts thousands of lives each year. We hire people who are empathetically compassionate and share the common goal of improving the lives of New Mexico's cats and dogs. Although we share common goals, visions and values for our work, we come from all walks of life. We are a diverse, highly-motivated team. When not at work, we pursue interests ranging from competitive sports, to music, from hiking and backpacking to dance.

We work diligently to maintain an open culture where egos are checked at the door and collaboration and positivity run wild. Everyone is a hands-on contributor and is comfortable sharing ideas with departments organization-wide. We are gracious not only to each other, but to the many, many donors and volunteers that make our mission a reality each day. Honesty, transparency, and the desire to do what's right drive our decisions.


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Job Description


 We are looking for an animal caretaker/kennel attendant who is a great cleaner, fast worker, has good customer service and is willing to work hard. We are a non-profit animal shelter who cares for generally 350 pets at one time. We need someone with a love and passion for animal care and finding them forever homes. This job is mostly cleaning with some customer service. Minimum wage to start. We are looking for someone to fill 3 ten hour and 1 5 hour shift. Tuesdays/Wednesdays/Saturdays for sure and the 4th day is still being decided.


Please email your resume to wagspetadoptionteam@gmail.com if interested



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