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As a receptionist with RiNo Insurance Group, you will work as an influential member of a small local team, dedicated to customer service and providing the highest level of insurance service on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - let us see what we can do together! Our focus is to provide insurance and financial services to residential and commercial clientele. We are looking for individuals that value diversity, hard work, service to others, and a constant pursuit of discovery. We are looking to fill full time positions in our centrally located office in RiNo (near downtown Denver).

 

 

Responsibilities and Duties:

This is an administrative customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location you will be servicing customers through inbound calls and walk-ins. This position is performing customer service to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!Our valued team members are eligible for the following benefits:

Hourly wage to start, and then potential to move to a Base + Commission structure

Opportunities / Awards Trip

Potential Insurance Licensing Reimbursement after 180 days Vacation Days, constant Training and Development

Pathway to Success Work Environment - Foster Growth, Find Freedom.Requirements:

High School Education or Equivalent - Post Secondary Education a Plus

Customer Service and Insurance Experience a Plus

Must be organized, able to multitask, and efficient at completing customer requests.

Must be self-motivated, reliable and have a personable and positive attitude toward others

Technology and Social Media Skills a plus (typing, Excel, Word and OutlookThis position comes with a ton of growth potential and the ability to transform into a licensed sales producer/account manager role.

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:

• Handle client inquiries about existing insurance policies


• Cross sell and upsell existing clients with other products


• Discuss insurance coverage and add other coverages when appropriate


• Conduct policy reviews with clients


• Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability


• Make changes on client policies as requested


• Answer phones


• Take payments


• Cross sell life and retirement products and refer to our financial specialist


• Identify gaps in coverages and offer/explain to clients to add to their policies


• Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken


• Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:

• Able to meet individual performance metrics and goals


• Able to successfully juggle multiple priorities at any given time


• Maintain accurate and descriptive accounts of all customer interactions


• Possess outstanding written and verbal communication skills (we do a lot of emails)


• Be able to work with a team and accept feedback/coaching


• Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION

The position is for a client service representative. Full benefits, salary range is $30,000 - $40,000 with additional bonuses. Total annual comp range from $40,000-$50,000.

Here’s a summary of the position:

• Handle client inquiries about existing insurance policies


• Cross sell and upsell existing clients with other products


• Discuss insurance coverage and add other coverages when appropriate


• Conduct policy reviews with clients


• Answer claim questions and monitor claims activity to ensure a positive customer experience, as well as agency profitability


• Make changes on client policies as requested


• Answer phones


• Take payments


• Cross sell life and retirement products and refer to our financial specialist


• Identify gaps in coverages and offer/explain to clients to add to their policies


• Keep records of customer interactions and transactions completed by recording the details of inquiries, complaints, comments and actions taken


• Handle and diffuse difficult and/or complex customer interactions in a professional manner

What we are looking for:

• Able to meet individual performance metrics and goals


• Able to successfully juggle multiple priorities at any given time


• Maintain accurate and descriptive accounts of all customer interactions


• Possess outstanding written and verbal communication skills (we do a lot of emails)


• Be able to work with a team and accept feedback/coaching


• Property and Casualty Insurance license – must obtain upon job offer

THIS IS NOT A REMOTE POSITION. THIS IS A FULL TIME POSITION

Horizons Unlimited of San Francisco, Inc., established in 1965, is a community-based organization located in the Mission District, and offers substance abuse prevention, treatment, employment, and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position: Mental Health Case Manager, EMIC Behavioral Health Services Reports to: Program Director, Treatment and Gender Specific Programs

Program Summary: The EMIC Behavioral Health Services offered at Horizons provides culturally affirming, population focused, mental health services for TAY youth, ages 16-24, and/or their families. Services include outreach and engagement to raise awareness about the program and services, screening and assessment, wellness activities/groups, individual and group therapeutic services, and case management. This position will serve as the hub for service enrollment, engagement, and coordination; receiving referrals, conducting screenings, connecting clients and/or their family members to both on and offsite services including therapy, faciliate wellness groups, and providing case management to clients which includes direct assistance in gaining access to services, coordination of care, and linkage to appropriate services.

Duties and Responsibilities:

• Conduct outreach activities for the purposes of engaging youth in mental health services, including the development of outreach materials and plans.

• Coordinate and oversee the referral process.

• Conduct client screening/intake to ensure that all individuals are adequately and appropriately served according to their individual needs.

• Complete case management assessment on all clients entering caseload and consistently monitor progress.

• Provide on-going supportive and/or case management functions in accordance with the problems, needs and strategies identified within the case plan in order to help the clients achieve the stated goals and objectives. This includes communicating regularly with schools, probation officers, social worker, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

• Document and maintain up to date client files while ensuring confidentiality, according to clinical procedures.

• Act as an advocate for clients and families to ensure service delivery.

• Develop and facilitate wellness groups and activities.

• Accumulate knowledge of, and coordinate services with other providers, when appropriate.

• Connect families with needed and available community resources, follow-up with clients and agencies as appropriate to document use/success of referral.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Participate in continuing education activities/trainings, remaining knowledgeable in area (s) of expertise.

• Attend weekly interdisciplinary clinical meetings with clinical staff and bi-weekly individual supervision meetings with the Clinical Director.

• Adhere to agency policy, procedures and the professional code of ethics.

• Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

• BA in Social Work and/or related field and/or a minimum of 2+ years working with at risk youth and their families.

• Knowledge and skills in community based behavioral health care (mental health) and case management experience.

• Experience conducting screenings and keeping client case notes.

• Adept in case plan development and tracking.

• Able to develop and facilitate mental health related wellness groups.

• Must be detail oriented, deadline driven, and able to work independently and take initiative.

• Bilingual (Spanish/English).

• Knowledge of youth service providers in San Francisco preferred.

• Knowledge of clinical treatment, healing arts, intervention techniques, and approaches to youth development, behavior modification, harm reduction, etc.

• Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

• Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

• Excellent organizational, communication, written, and verbal skills.

• Ability to work as a member of a team and willing to be flexible (that may include working evenings).

• Must be able to pass a Department of Justice background check and clear a TB test before first day of employment.

• This position is under the collective bargaining agreement with SEIU 1021 and in such is subject to enrollment.

• If in recovery, must be clean and sober for a minimum of 2 continuous years.

Compensation and Benefits This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st day of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.25 to 24.62.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC. 

Horizons Unlimited of San Francisco, Inc., established in 1965, is a community-based organization located in the Mission District, and offers substance abuse prevention, treatment, employment, entrepreneurial, and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Program Director, Treatment and Gender Specific Programs Reports To: Executive Director

Position Description: As part of the leadership and management team at Horizons, the Program Director, Treatment and Gender Specific Programs, works closely with our Clinical Director and is responsible for the overall programmatic and fiscal management, oversight, planning/coordination, staffing, supervision, implementation, and evaluation of the Agency’s Medi-Cal certified, Substance Use Disorder (SUD) Outpatient Treatment, Mental Health, and Gender-specific Programs, specifically: Females Against Violence (FAV) and Jovenes Education and Empowerment Program (JEEP). In partnership with the Executive Director and Program Director, Prevention and Employment, this position will participate in funding source and other city-wide Steering/Advisory Board Committees, provide internal and external leadership and interfacing, and help chart Horizons’ future growth and strategic response to an ever-increasing demand for the Agency’s services.

PRIMARY DUTIES AND RESPONSIBILITIES

Program/Contract Planning, Development, Implementation, Management, and Evaluation:

• Responsible for the planning, development, implementation, monitoring, and evaluation of the SUD Outpatient Treatment, Mental Health and Gender-specific contracts, programs, budgets, and staff.

• Develop funding source Workplans and Contract Renewals and monitor program activities on a regular basis to ensure activities are aligned and in compliance with proposed services, objectives are met, and program staff is on track to meet goals.

• Identify best practices and create systems to ensure that services are designed and implemented in accordance with respective contract/funding source requirements goals and objectives.

• Oversee, monitor, and track current program evaluation measures, as well as develop new program evaluation frameworks to assess the strengths of the program and to identify areas for improvement.

• Track and monitor staff data entry in the AVATAR, CMS and CalOMS database system for compliance and satisfactory progress with performance objectives.

• Collect, review, and analyze statistical data for use in reports, proposals, presentations, and evaluation.

• Draft monthly, quarterly, and annual program reports to demonstrate achievement of goals.

• Report evaluation findings to Executive Director and recommend changes to enhance the program.

• Plan and execute weekly staff meetings to maintain staff rapport, disseminate programmatic/agency related information, team build, and monitor progress.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Consistently attend all funding source meetings, trainings, and events to stay current on all contractual related matters.

• Other duties assigned by the Executive Director.

Administrative/Staffing/HR:

• In consultation with the Executive Director, recruit, interview, and hire program staff/consultants.

• Draft Memorandum of Understanding for all consultants and ensure all hiring paperwork is completed for employees.

• Implement the Agency’s human resources policies, procedures and practices of the organization.

• Ensure that all program staff and consultants receive an appropriate orientation to the organization and the programs.

• Supervise program staff and cultivate a culture of learning and empowerment through ongoing guidance, coaching, training, direction, input, and feedback to keep morale high, promote inclusion and collaboration, ensure delivery of high quality programs, and foster productivity.

• Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff.

• Establish and implement a professional development program to address employee experience and skill gaps.

• Work with staff to develop objective performance measurements across all programs, to ensure consistent, high-quality evaluation and goal setting for all employees.

• Instill a sense of accountability among team members by modeling oversight of individual and organization performance standards.

• Actively interface with clients and other stakeholders to gain community support for the program and to solicit input for program improvement/enhancement.

• Liaise with other managers to ensure effective and efficient program delivery.

Minimum Qualifications:

• Must be CAADE or CCAP certified with 3-5 years Management/Supervisory experience.

• Experience providing SUD Outpatient treatment services in a professional setting.

• Proven track record of designing, writing, securing, implementing, and managing grants for programming.

• Highly analytical, forward thinking, with an acute attention to detail.

• Proven ability to lead a team towards success and reach required goals and obligations on a consistent basis.

• Superior record with meeting deadlines and juggling multiple tasks and projects.

• Outstanding communicator with an aptitude for public speaking, training, and partnership building.

• Ability to exercise tact and diplomacy in a variety of settings.

• Successful in roles requiring a high level of discretion, professionalism, and leadership.

• Demonstrated ability to interface with high level departmental and community leaders, and represent the agency and programs at local and national conferences, conventions, town halls, and other events.

• Able to maintain confidential, accurate, and complete records including documentation of daily activities; monthly and quarterly reports, etc.

• Proficient with Word, Excel, PowerPoint, etc; Mac platforms.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC.

• Must be able to work evenings, on weekends, and before normal business hours (10:00am-6:30pm) for events, outreach, trainings, and to meet deadlines.

• Must be able to pass a Department of Justice background check and clear a TB test before first day of employment.

• Ability to use personal vehicle and adherence to agency insurance requirements.

• If in recovery, must be clean and sober for a minimum of 2 continuous years.

• Willing and able to commit to a 3-5 year tenure at the agency.

Desired Qualifications:

• Master’s Degree and a minimum of 5-7 years of progressive Senior Level Management/Supervisory experience.

• Experience managing Medi-Cal certified SUD Treatment programs.

• Experience developing grant proposals to ensure continuous delivery and expansion of services.

• Committed to, and passionate about, issues facing Latino youth, and other youth of color, and their families.

• Bilingual English/Spanish desirable.

Compensation and Benefits This is a full-time, permanent, salaried, and exempt position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays and opportunities for professional development and continued learning. The annual salary for this position is $60,587-$70,190.

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

HORIZONS UNLIMITED OF SAN FRANCISCO, INC. 

All Alameda Island Kids staff must be mentally stable, interested in and knowledgeable about school-age children and possess strong interpersonal and relationship skills.

JOB TITLE: Site Director—Alameda Island Kids

ACCOUNTABLITY: Program Director

JOB DEFINITION: The Alameda Island Kids Site Director is responsible for overseeing all aspects of their school site program.

 

AREAS OF RESPONSIBILITY:

Organizational Mission

Our mission is to inspire all girls to be strong, smart, and bold through innovative

programs, activities, and advocacy and to provide before and afterschool child

care services supporting youth and their families through Alameda Island Kids.

*Reflects the mission of Girls Inc. in carrying out all aspects of the job: strong, smart

and bold.

*Implements all policies and procedures of Girls Inc. of the Island City and

communicates them to staff, parents and children.

Supervision/Activities

*Supervises all staff at the site

*Supervises up to 14 children during program activities and 6 children on field trips.

*Creates and follows emergency procedures.

*Creates and maintains a safe, nurturing environment for children and staff.

*Maintains necessary children’s files and staff licensing files on site.

*Plans and implements an age and developmentally appropriate program.

*Attends mandatory Girls Inc./AIK all staff meetings as scheduled.

*Plans and chairs monthly site staff meetings.

*Attends and participates in monthly Site Directors’ meetings.

*Plans and participates in set-up, clean-up and decoration of site.

Public Relations

*Creates and maintains positive relationships with parents, children, school site

staff and Girls Inc. administration.

*Consults with parents and school site staff.

*Assists children to resolve conflicts.

Financial

*Collects and receipts all appropriate fees and forwards to office in a timely manner.

*Purchases supplies for snacks and program and re-caps expenses.

Personnel

*Participates in interviewing and discharging Teachers and Teacher’s Assistants, when

Requested by Program Director.

*Completes time record and collects and approves program staff time records and

forwards to Program Director.

*Approves program staff leave requests and assigns on-call substitutes to cover site.

*Evaluates all site staff.

*Counsels and disciplines site staff, with assistance from Program Director when

necessary.

*Participates in recruiting needed staff and volunteers.

Performs other duties, as assigned by Program Director and/or Executive Director.

QUALIFICATIONS:

*Must be 18 years or older

*Minimum 12 units, Early Childhood Education or acceptable alternatives plus 3 units Administration or Supervision (as described in Section 101315 CA Health and Safety Code—Title XXII).

*Experience appropriate to educational and experience levels (as described in Section 101315 CA Health and Safety Code—Title XXII.

*(Prefer) BA/BS in child Development, Human Development, Recreation or Education.

*Current Infant/Child CPR certificate, Infectious Disease and Staff Health, and First Aid and Injury Prevention.

*Upon hire, employee must also provide/complete the following:

• Mandated Reporting Training on-line AB 1207 Certificate


• Immunization Records for: TDAP, TB, MMR (Measles, Mumps, Rubella) and Influenza (flu shot optional-can decline with written waiver in file)

Hours of Work: 

• Exempt, full-time salaried position with benefits.


• AM/PM schedule based on hours of operation at each school.


• Site Directors work full-time during the school year, and have the option to take time off for 11 weeks during the summer or the option to work during the summer at Girls Inc. summer camps.

Swim Instruction for children (ages 6 months +) and adults. Responsible for groups of up to 4 to 6 swimmers at a time or private 1:1 lessons. Swim instructors that have been certified as Water Safety Instructors and who currently hold Lifeguarding and CPR for the Professional Rescuer certifications will be considered for employment first. Applicants with past swim team experience are also great candidates. Swim Instructors will be trained to teach with our methodologies after hired for employment. Applicants educated in child development, psychology and lifesaving skills are highly encouraged to apply.

Lifeguards must have Lifeguarding and CPR for the Professional Rescuer Certifications to be considered for any Lifeguarding jobs. Lifeguarding shifts are assigned as they come in and can vary from 2-5 hour shifts. (paid for a minimum of 2 hours)

Seahorse Swim School is hiring motivated, energetic and reliable Swim Instructors and Lifeguards for Spring, Summer and Fall swim programs. We teach all ages, levels and abilities to swim aged 6 months and up. Applicants that are hired in Spring are expected to be available for work in the Summer and Fall to maintain consistency in instructors from March to October. (You must be able to work in the Summer too).

Hours avail to teach: Tues/Thurs 2-6pm and Saturdays 9 -1 (sometimes 2) pm at Aptos location. Lifeguarding jobs are available with us throughout the County in the Spring, Summer and early Fall and are at private locations that are mostly Sat and Sun from 2-5pm. Jobs are assigned as they come up. Travel stipends are paid to travel to each location as well and you will be paid a minimum of 2 hours for any guarding job.

Pay starts at $14/hr while training, goes up to $15/hr once you are able to take on your own classes, and then is increased based on job performance, reliability and consistency. Those with experience teaching, come with good/great references and also hold a current LGT cert, will start at $15/hr (or more) as we would assume you would take on your own classes sooner and would be raised based on job performance, reliability and consistency.

Job Type: Part-time

Salary: $14.00 to $18.00 /hour

Please submit your resume. Please see website for all Spring and Summer Program details and locations, etc.

Do not contact this company in solicitation of any product or service.

Swim Instruction for children (ages 6 months +) and adults. Responsible for groups of up to 4 to 6 swimmers at a time or private 1:1 lessons. Swim instructors that have been certified as Water Safety Instructors and who currently hold Lifeguarding and CPR for the Professional Rescuer certifications will be considered for employment first. Applicants with past swim team experience are also great candidates. Swim Instructors will be trained to teach with our methodologies after hired for employment. Applicants educated in child development, psychology and lifesaving skills are highly encouraged to apply.

Lifeguards must have Lifeguarding and CPR for the Professional Rescuer Certifications to be considered for any Lifeguarding jobs. Lifeguarding shifts are assigned as they come in and can vary from 2-5 hour shifts. (paid for a minimum of 2 hours)

Seahorse Swim School is hiring motivated, energetic and reliable Swim Instructors and Lifeguards for Spring, Summer and Fall swim programs. We teach all ages, levels and abilities to swim aged 6 months and up. Applicants that are hired in Spring are expected to be available for work in the Summer and Fall to maintain consistency in instructors from March to October. (You must be able to work in the Summer too).

Hours avail to teach: Tues/Thurs 2-6pm and Saturdays 9 -1 (sometimes 2) pm at Aptos location. Lifeguarding jobs are available with us throughout the County in the Spring, Summer and early Fall and are at private locations that are mostly Sat and Sun from 2-5pm. Jobs are assigned as they come up. Travel stipends are paid to travel to each location as well and you will be paid a minimum of 2 hours for any guarding job.

Pay starts at $14/hr while training, goes up to $15/hr once you are able to take on your own classes, and then is increased based on job performance, reliability and consistency. Those with experience teaching, come with good/great references and also hold a current LGT cert, will start at $15/hr (or more) as we would assume you would take on your own classes sooner and would be raised based on job performance, reliability and consistency.

Job Type: Part-time

Salary: $14.00 to $18.00 /hour

Please submit your resume. Please see website for all Spring and Summer Program details and locations, etc.

Do not contact this company in solicitation of any product or service.

Job Title: Preschool Teacher

Organization: International Child Resource Institute (ICRI)

Location: Stanford University Stock Farm Road Children's Center, Stanford, CA

Salary: Competitive pay rate ranging from $20-25/hr

Job type: Full-time

“We are a community of thousands of children, families, community leaders, great thinkers, innovative doers, program experts, and those with the heart, soul, and commitment to make change for children and families every day.”

About Us: International Child Resource Institute (ICRI) is a leading international early childhood education, health, and development organization that provides award-winning locally-initiated preschool and infant/toddler Emergent Curriculum programs in over fifty countries from Ghana to Malaysia and partners with UNICEF, World Health Organization, and many other leading organizations. Founded in 1981, our early education programs are based on child-directed, Reggio-inspired, developmentally appropriate practices. We seek full-time Infant/Toddler Teachers who embrace the opportunity to make a lasting difference in children’s lives. Our three centers on the Stanford campus (Madera, Arboretum, and Stock Farm) offer growth opportunities, competitive pay, a positive team culture and excellent benefits, including tuition reimbursement, paid training and partnerships with leading early childhood educators. ICRI envisions a world in which all children are able to fulfill their greatest potential.

The Opportunity: As a full-time Infant/Toddler Teacher on the Stanford University campus you are responsible for nurturing each child’s creativity and curiosity on the path of growth and early learning. Responsibilities include implementing curriculum, providing instruction and supervision, communicating with parents and team members, and creating a healthy and safe environment for all students and staff. All ICRI teachers and staff are held to our high standards regarding communication, curriculum, professionalism, and safety.

Key Responsibilities:

• Plan and implement activities with your co-teacher team for the classroom.


• Create an environment in which each child has a chance to grow and thrive.


• Provide a balance between child-initiated and teacher-informed activities.


• Actively engage with children to support social and emotional development.


• Implement hands-on activities that develop positive self-esteem and social skills.


• Promote positive guidance techniques.


• Provide a variety of creative and expressive activities.


• Manage classroom through positive redirection, problem-solving, and active listening.


• Follow routines that have been established to ensure smooth transitions.


• Communicate with children at their developmental level.


• Answer questions while children engage in their explorations.


• Lead small groups and prepare learning activities.


• Use a variety of methods (songs, art, outdoor activities) to motivate abilities.


• Display inclusive practices to accommodate children with special needs.


• Utilize classroom materials and routines to promote an environment conducive to age-appropriate levels of development, interests, and special needs of the children.


• Assist in documentation of student work; such as portfolios, and wall displays.


• Maintain an open line of communication with parents and provide appropriate information (after speaking with your team), and share relevant information from parents with the team.

Qualifications:

• Minimum of 12 Early Childhood Education units, including 3 units in Infant/Toddler Development (required)


• 1+ year Infant/Toddler Education Experience (preferred)


• Knowledge of early childhood education and child development


• Knowledge and experience with emergent curriculum - a plus


• Experience working with infants, toddlers, and preschool-aged children


• Commitment to promoting the mission and values of ICRI


• A positive attitude, flexibility, and enthusiasm for education and learning


• Strong verbal and written communications skills


• US Work Authorization and excellent references


• Submission of TB clearance and background check


• CPR and First Aid Certification or willingness to obtain


• Must be able to work from 9:30 am - 6:30 pm

Working at ICRI: Our team is here to support you learn and grow as an educator. We provide all teachers and staff with a positive environment that rewards excellence, promotes learning, and offers great benefits, including:

• A comprehensive benefits package including health insurance


• Competitive pay with opportunities for raises


• Commuter reimbursement (up to $300/year)


• Opportunity to participate in a 403(b) retirement program, with a matching plan


• Paid professional development days (4 days/years of small group courses)


• Tuition reimbursement up to $2,500 annually to support ongoing learning.

How to Apply: Are you ready to make a difference in the lives of children and join an amazing team? Contact us today to find out how we can help you grow your career in early childhood education and how you can inspire the next generation. 

Job Title: Preschool Teacher

Organization: International Child Resource Institute (ICRI)

Location: Stanford University Stock Farm Road Children's Center, Stanford, CA

Salary: Competitive pay rate ranging from $20-25/hr

Job type: Full-time

“We are a community of thousands of children, families, community leaders, great thinkers, innovative doers, program experts, and those with the heart, soul, and commitment to make change for children and families every day.”

About Us: International Child Resource Institute (ICRI) is a leading international early childhood education, health, and development organization that provides award-winning locally-initiated preschool and infant/toddler Emergent Curriculum programs in over fifty countries from Ghana to Malaysia and partners with UNICEF, World Health Organization, and many other leading organizations. Founded in 1981, our early education programs are based on child-directed, Reggio-inspired, developmentally appropriate practices. We seek full-time Infant/Toddler Teachers who embrace the opportunity to make a lasting difference in children’s lives. Our three centers on the Stanford campus (Madera, Arboretum, and Stock Farm) offer growth opportunities, competitive pay, a positive team culture and excellent benefits, including tuition reimbursement, paid training and partnerships with leading early childhood educators. ICRI envisions a world in which all children are able to fulfill their greatest potential.

The Opportunity: As a full-time Infant/Toddler Teacher on the Stanford University campus you are responsible for nurturing each child’s creativity and curiosity on the path of growth and early learning. Responsibilities include implementing curriculum, providing instruction and supervision, communicating with parents and team members, and creating a healthy and safe environment for all students and staff. All ICRI teachers and staff are held to our high standards regarding communication, curriculum, professionalism, and safety.

Key Responsibilities:

• Plan and implement activities with your co-teacher team for the classroom.


• Create an environment in which each child has a chance to grow and thrive.


• Provide a balance between child-initiated and teacher-informed activities.


• Actively engage with children to support social and emotional development.


• Implement hands-on activities that develop positive self-esteem and social skills.


• Promote positive guidance techniques.


• Provide a variety of creative and expressive activities.


• Manage classroom through positive redirection, problem-solving, and active listening.


• Follow routines that have been established to ensure smooth transitions.


• Communicate with children at their developmental level.


• Answer questions while children engage in their explorations.


• Lead small groups and prepare learning activities.


• Use a variety of methods (songs, art, outdoor activities) to motivate abilities.


• Display inclusive practices to accommodate children with special needs.


• Utilize classroom materials and routines to promote an environment conducive to age-appropriate levels of development, interests, and special needs of the children.


• Assist in documentation of student work; such as portfolios, and wall displays.


• Maintain an open line of communication with parents and provide appropriate information (after speaking with your team), and share relevant information from parents with the team.

Qualifications:

• Minimum of 12 Early Childhood Education units, including 3 units in Infant/Toddler Development (required)


• 1+ year Infant/Toddler Education Experience (preferred)


• Knowledge of early childhood education and child development


• Knowledge and experience with emergent curriculum - a plus


• Experience working with infants, toddlers, and preschool-aged children


• Commitment to promoting the mission and values of ICRI


• A positive attitude, flexibility, and enthusiasm for education and learning


• Strong verbal and written communications skills


• US Work Authorization and excellent references


• Submission of TB clearance and background check


• CPR and First Aid Certification or willingness to obtain


• Must be able to work from 9:30 am - 6:30 pm

Working at ICRI: Our team is here to support you learn and grow as an educator. We provide all teachers and staff with a positive environment that rewards excellence, promotes learning, and offers great benefits, including:

• A comprehensive benefits package including health insurance


• Competitive pay with opportunities for raises


• Commuter reimbursement (up to $300/year)


• Opportunity to participate in a 403(b) retirement program, with a matching plan


• Paid professional development days (4 days/years of small group courses)


• Tuition reimbursement up to $2,500 annually to support ongoing learning.

How to Apply: Are you ready to make a difference in the lives of children and join an amazing team? Contact us today to find out how we can help you grow your career in early childhood education and how you can inspire the next generation. 

Licensed Sales Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days,

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills. 

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

 

Licensed Sales Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days,

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills. 

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

 

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

As a Licensed Sales Professional with RiNo Insurance Group, you will work as a influential member of a small local team, dedicated to customer service, providing the highest level of insurance service on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - let us see what we can do together! Our focus is to provide insurance and financial services to residential and commercial clientele. We are looking for individuals that value diversity, hard work, service to others, and a constant pursuit of discovery. We are looking to fill full time positions in our centrally located office in RiNo (near downtown Denver).

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

 

Our valued team members are eligible for the following benefits:

Base + Commission

Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential Insurance Licensing Reimbursement after 180 days’ Vacation Days, constant Training and Development - Pathway to Success Work Environment - Foster Growth, Find Freedom.

 

High School Education or Equivalent - Post Secondary Education a Plus Sales - Customer Service - Management - and Insurance Experience a Plus Must be organized, able to multi-task, and efficient at completing customer requests. Must be self-motivated, reliable and have a personable and positive attitude toward others Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Candidates a Plus Job Requirements - Current or Pre-Employment:

 

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

REQUIRED : Colorado Property and Casualty Insurance License (will reimburse after 90 days of employment)

Job Types: Full-time, Commission

Earnings: $30,000 to $100,000 per year (on target earnings between $55-60k)

 Required education: High school

ALLSTATE INSURANCE RELATIONSHIP SALES – GREAT BENEFITS & EARNING POTENTIAL

We are consistently one of the top performing Allstate agencies in the country. Our first agency was established in 2003. We now have 2 large locations in Littleton, CO. Our goal is to meet and exceed client expectations - everyday. We are looking for a great new addition to our winning team.

CAREER DESCRIPTION

Develop both internal and external relationships to drive new business development. Externally this team player must be able to network and develop relationships with external mortgage brokers, realtors and other key partners. Internally the requirement is to assist current customers and earn new customer via win-back, purchased leads, and previously quoted.

Let’s face it – we can teach anyone about insurance. This position requires a dynamic person who can connect with partners and prospects. We need someone who is a professional and ethical self-starter who genuinely enjoys helping to protect others.

POSITION DETAILS:

•Base salary $40,000-$45,000

•Clear earning opportunity of $50,000-$70,000 annually.

•Health Care after 60 days

•PTO after 90 Days

•Retirement 3% match (no wait period)

•Professional development opportunities

•Growth opportunity to Agency ownership, Allstate Corp., and Agency Management

We are Colorado's premier commercial insurance brokerage. We generate commercial CASES for you to quote/close.

Position Title: Commercial Lines Account Manager

Scope: Drive revenue by closing new commercial accounts we provide you and renewing current clients. Provide prompt, accurate, and courteous service to our commercial account clients on a daily basis in order to maintain our business and preserve the company's reputation as a leader in the industry. Collaborate with the business development team, VP's and retention team.

Essential Duties/Responsibilities:

• Act as the primary contact for general insurance questions and policy changes


• Handles marketing of accounts to include:
  
  
  • Prepares renewal specification summaries
  
  
  • Collects renewal data
  
  
  • Obtains preliminary renewal indications
  
  
  • Determine applicable markets
  
  
  • Completes applications
  
  
  • Follow-up with underwriters for quotes
  
  
  • Compares quotes for coverage, limits, and pricing
  
  
  • Negotiates terms, conditions and pricing of accounts
  
  
  • Prepares proposals
  
  
  • Participates in proposal presentations
  
  
  • Issues binding instructions and notifies companies with unsuccessful quotes
  
  
  • Issues binders, invoices, and claim kit instructions
  
  
  • Completes surplus lines diligence and affidavits when applicable
  
  
  • Performs general insurance tasks as necessary, which may include invoicing, certificates, auto ID cards, endorsements, and policy summaries
  
  
  • Checks policy:
  
  
  • Per policy checklists
  
  
  • Reviews and compares coverage forms
  
  
  • Advise management of any changes
  
  
  • Responsible for integrity of policy data
  
  
  
  


• Pursues, secures, and records expiration dates for future sales at every opportunity


• Maintains professional and positive relationships with our company underwriters at all times


• Maintains professional and positive relationships with our company marketing representatives


• Complies with front line underwriting requirements on all new applications to be within our binding authority


• Explains coverages, limitations, and alternatives to each prospective client at point of sale or delivery of policy so they have an understanding of the coverage they purchased


• Quotes, prepares, and provides and proposal of insurance when required to fulfill a client's request


• Process all documents pertinent to new sales in accordance with the commercial lines procedures when writing new business


• Provides excellent customer service and teamwork

Other Duties/Responsibilities:

• Maintains weekly and monthly reports in order to forecast progress to partners. *includes pipeline and TPE reports


• Participate in training to enhance knowledge and skills


• Informs manager of all matters that may affect the performance of assigned tasks and/or overall operations of the department


• Performs other duties as requested

Qualifications:

• Advanced ability to solicit and sell commercial lines insurance policies


• Basic knowledge in accounting principles including invoicing and cost allocation


• Ability to work independently and maintain attention to detail


• Good organization skills


• Working knowledge of how to coordinate coverages


• Advanced written communication skills


• Excellent customer service and teamwork skills


• Advanced knowledge of computer software packages including Microsoft Word, Excel and outlook programs and any agency quoting/rating systems


• Ability to learn and perform new duties and responsibilities


• Ability to travel offsite as needed


• Must carry minimum Auto Liability limits of 100/300 and $50k property damage

Education or formal training:

• Requires a Multi Lines Insurance License for the state of Colorado


• Requires a high school diploma or college degree


• Requires current Colorado Driver's license

Experience:

• Requires a minimum of five years (no more than 10) progressively responsible experience in dealing directly with commercial insurance coverage. Experience in an independent agency a plus. 

Job Overview:

• This person will support the sales staff/agent(s) by providing accurate quote proposals and outstanding customer service to prospects and clients.

Duties and Responsibilities:

• Customer Service to include answering phones and helping clients solve issues, process endorsements, and provide professional advice.


• Maintain thorough understanding of the insurance markets and the company’s policies. Be willing to call to get answers or solve problems on behalf of the clients.


• Provide accurate quotes and proposals to the sales staff.


• Review and process documentation as needed, including new business apps, changes to current policies, quoting for prospective business and then filing appropriately, keeping information confidential.


• Process daily downloads from insurance companies by attaching to files and making sure the info is accurate.


• Follow up on all changes or company and/or customer requests and thoroughly document for future reference.


• Cover for fellow employees during personal leave situations. (flexibility with hours worked)

Qualifications:

• Receive and maintain license in property/casualty insurance.


• Customer service skills that keep the clients happy and content and confident that we are working in their best interest.


• Positive and outgoing, not easily frazzled – sense of humor


• Ability to adapt to changes in software or office policies when needed.

PRINCIPAL SUBSTANCE USE COUNSELOR, FULL TIME SUBSTANCE USE TREATMENT OUTPATIENT PROGRAM POSITION DESCRIPTION AND JOB ANNOUNCEMENT

Union Position Horizons Unlimited of San Francisco, Inc. (Horizons), established in 1965, is a community-based organization located in the Mission District, and offers substance use prevention, treatment, employment, mental health and gender specific services, for Latino and other youth of color, ages 12 to 26, and their families, residing in the Mission District and the city and county of San Francisco.

Position Title: Principal Substance Use Counselor

Reports To: Executive Director (interim basis)

Program Summary : The Substance Use Outpatient Treatment Program (OP) provides culturally-rooted services that address the needs of youth in our community through individual, group, and family counseling, case management, collateral, and other healing-focused strategies such as art and music therapy, medicinal drumming, etc. Services are provided onsite, in the community including other CBOs, Juvenile Hall and San Francisco County Jails, at participating schools.

Responsibilities:

· Provide culturally and linguistically competent Substance Use Outpatient Treatment Services to youth and young adults ages 10-26.

· Work closely to with SFUSD and other City Department staff to coordinate referrals and service implementation to enhance a client’s experience and success in the program.

· Develop and implement an outreach plan and corresponding activities for the purpose of engaging youth in programming.

· Work collaboratively with Agency staff to increase knowledge and participation in OP services and initiatives, and support the facilitation of, and increase in, referrals and program support.

· Conduct client intakes, screening, and assessments to determine needs, strengths, supports, etc.

· Develop strength-based Plans of Care for each client and consistently monitor progress.

· Conduct individual, group, and family counseling, including follow-ups.

· Document and maintain up to date client files, progress notes, and plans of care while ensuring confidentiality, according to clinical procedures.

· Track client services and enter them into the AVATAR system on a daily basis, and within 24-48 of service provision.

· Act as an advocate for clients and families to ensure quality and responsive service delivery.

· Provide case management and collateral services that includes communicating regularly with schools, probation officers, social workers, family members and other caregivers, regarding client’s treatment progress, etc., when appropriate.

· Accumulate knowledge of, and coordinate services with other providers, when appropriate.

· Provide coordination support to achieve the mission and objectives of the Outpatient Program.

· Attend weekly Encuentro Clinical meetings, bi-weekly All Staff meetings and other funding source and required meetings.

· Attend all required trainings, including DMC ODS, documentation, other training's to stay abreast of program and service requirements.

· Participate in all relevant trainings (ASAM, DMC ODS, documentation, etc) to ensure knowledge and implementation of funding source requirement. · Perform other duties as requested by the Program Director, Treatment and Gender-Specific Programs.

· A minimum of 2.5 years working with at risk youth and their families.

· Must be a State Certified Counselor (or enrolled in an accredited institution and in the process of obtaining certification), through the CCAPP California Consortium of Addiction Programs and Professionals certification credentials in CADC, CATC, or CCAPP.

· Bilingual (Spanish/English) preferred.

· Knowledge in Motivational Interviewing, Stages of Change, Motivational Enhancement Therapy, Cognitive Behavioral Therapy, MET/CBT 5 treatment models.

· Knowledgeable of clinical treatment, healing arts, intervention techniques, and approaches to youth development. · Knowledge and ability to use Avatar system for all documentation.

· Experience working with youth within the juvenile justice system, youth with disabilities, youth with co-occurring disorders, and/or gang-affiliated, etc.

· Able to maintain confidential, accurate, and complete records including documentation of daily encounters; progress notes; weekly and monthly reports, etc.

· Must be a self-starter and able to organize/coordinate services/workflow in a flexible setting.

· Excellent organizational, communication, written, and verbal skills.

· Ability to work as a member of a team and work outside of regular business hours (that may include evenings, weekends, before and after hours).

· If in recovery, must be clean and sober for at least two continuous years.

· Must be able to pass a background check and clear a TB test before first day of employment.

· Must have a valid driver’s license and the ability to operate the agency van.

This is a full-time, permanent position after successful completion of a 6-month probation period. Eligible for benefits (medical, dental, vision plan, accidental life and AD&D insurance) on the 1st of the month following 1 full month of continuous employment. Other benefits include paid vacation, sick leave, and holidays. The hourly wage ranges from $21.34-$24.73.

 

Horizons Unlimited of San Francisco, Inc. is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. Women and People Of Color Are Encouraged To Apply.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Licensed Customer Service Professional with Rocky Mountain Risk Advisors

You work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community.

Our vision is to set the standard of excellence among insurance agents by being

innovative, trustworthy, and exceeding customer expectations. We will attract and

retain the very best employees and business partners to help us achieve this goal.

We are looking for individuals that value diversity, hard work, attention to detail, higher standards, greater accountability and an agency culture of having more fun.

We are looking to fill full time positions in our centrally located office in the Baker District or Holly Hills.

Responsibilities and Duties:

This is a sales and customer service position. This job requires the ability to exercise sound judgement, independent work ethic, and multi-tasking a variety of products. Attention to details and follow through are tenants of service we pride ourselves on. As a team member at this location we will be selling and servicing insurance and financial services through inbound and outbound calls, walk in customers, and prospecting at multiple local events to be scheduled annually. This position is performing sales to the consumer public. If you enjoy serving others, while working with a competitive and supportive team, this opportunity is for you!

Our trusted insurance advisors are eligible for the following benefits:

· Base + Commission - Commission Compensation Levels Based on Production Bonus Opportunities / Awards Trip Potential

· Insurance Licensing Reimbursement after 180 days

· Vacation Days

· Constant Training and Development

· Pathway to Success Work Environment

· Foster Growth, Find Freedom

Candidates Job Requirements - Current or Pre-Employment:

REQUIRED : Colorado Life and Health Insurance License (will reimburse after 90 days of employment)

· High School Education or Equivalent - Post Secondary Education a Plus

· Sales

· Customer Service

· Management

· Insurance Experience a Plus

· Must be organized, able to multi-task, and efficient at completing customer requests. --- Must be self motivated, reliable and have a personable and positive attitude toward others

· Technology and Social Media Skills a plus typing, Excel, Word and Outlook Proficient and Presentation Skills.

Additional Benefits:

Medical, Dental and Vision - Insurance Assistance

401k

Position Title: Customer Service Specialist 

Job Summary: Existing business service and client retention focused on maintaining a profitable book of business and creating a memorable customer experience. 

The Insurance Loft is seeking communicative candidates who are proactive and passionate about the insurance industry and the clients they serve. Customer Service Specialist will work closing with existing and prospective clients to create a one of kind customer experience. Always striving to find the products, advice, or service that best fits the individual need of the client. Customer Service Specialists will aid internal departments by providing firsthand analytics and assessments that will support the daily functions of the sales team, management, and marketing department. The most successful Customer Service Specialists have exceptional communication, computer, and critical thinking skills. With a willingness to face challenges head on by staying organized, being adaptable, and staying focused on the task at hand. 

Customer Service Specialist Responsibilities: 

• Project a positive company image while creating an approachable and genuine environment for existing and prospective clients. 


• Assist team member in processing a number of policy service tasks related to personal lines insurance. 


• Seek out cross-sell opportunities by creating a free-flowing dialogue with clients. - Complete assigned tasks in a timely, efficient, and quality manner. 


• Educate clients by clearly communicating the importance, purpose, and strategies related to insurance. 


• Process quotes, changes, and payments across multiple insurance carriers and states. 


• Manage multiple communication sources (inboxes, CRM, and phones) 

Customer Service Specialist Requirements 

• An active P&C license in good standing with the resident state insurance commission. 


• At least 3 years of independent insurance experience. 


• Effective communication skills using multiple mediums and platforms. 


• Understanding of insurance management systems and carrier platforms.