Program and Position Overview
Hamilton Families Shelter Program in the Tenderloin provides a safe place to sleep, three meals a day and critical social services to 50 families a night (about 150 individuals) for up to six months. The program provides emergency beds for families in immediate crisis and private rooms for families on the city’s shelter waitlist. Participants receive comprehensive support services that include case management with referrals and linkages to community services and benefits, employment and life skills training, access to basic health services, children’s services, three meals a day, and innovative and direct assistance in securing permanent housing. The Children's Services Associate is responsible for planning, organizing, and leading a wide variety of activities for children ranging in age from infancy to teens.
Primary Duties and Responsibilities
· Supervise children’s activities including playtime, snacks, tutoring, arts and crafts and field trips.
· Set up and clean up after children’s program activities, and maintain high safety and cleanliness standards in program.
· Work with Manager to develop and facilitate children’s and volunteer events and activities.
· Assist the Manager in outreach to potential new volunteers.
· Assist the Manager in contacting volunteers and maintaining communication with volunteers regarding Volunteer Program needs.
· Consistently evaluate children’s program activities and provide feedback to the Manager.
· Observe children’s program volunteers and assist the Manager in evaluating their performance.
· Maintain communication with families regarding opportunities for children within the program and within the community.
· Model and facilitate appropriate behavior for participants and staff, respond to participant requests in a professional and courteous manner, and observe and adhere to participant confidentiality standards.
· Respond appropriately to emergencies, including contacting appropriate staff and supervisor(s), interacting with police, fire and medical personnel as needed.
· Actively participate in staff development and staff training as required.
· Participate in coordinating and overseeing the afterschool program, including providing transportation, leading activities and homework help, and supporting children academically, socially and emotionally.
· Participate in weekly case review and other meetings.
· Assist in coordinating partnerships and on site programming.
· Capture participants' data on salesforce.
Qualifications, Skills and Abilities
· High school diploma or GED required; Bachelor’s degree preferred, with a concentration in education, child development, social services, or a related field.
· 12 core semester units in early childhood education / development or must meet alternate California Community Care Licensing requirements for School Age Teachers. More info available here: www.ccld.ca.govOpens a New Window..
· Prior experience with children and/or families in an afterschool, classroom or preschool setting preferred.
· 6 months experience in any of the following: o Licensed childcare o Teacher assistance in Elementary/Middle school o Paid or volunteer work in school guidance or counseling programs o Paid or volunteer work in Physical Ed or youth development o Paid or volunteer work experience in human services
· TB (Tuberculosis) clearance, and fingerprint imaging (Criminal Background Clearance and Child Abuse Index Clearance) required post offer.
· Driving License & DMV Report required
· Sensitivity to the needs of homeless families; able and willing to work with diverse staff and clients.
· Excellent written and verbal communication skills.
· Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.
· CPR and First Aid certification required within first 6 months of hire.
· Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.
Compensation and Benefits
Great benefits: Hamilton Families offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24 Hour Fitness locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Lyft line and Uber pool. Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually. Time off: HF employees take advantage of generous sick and vacation benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.
Long term benefits: HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long-term benefits!
· Please click the blue “APPLY” button above or below to submit an application.
· Please attach your resume, cover letter, and college transcripts (applications without both documents will not be considered).
· No faxes or phone calls.
· Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Founded in 1985, Hamilton Families established San Francisco’s first shelter for families experiencing homelessness. Today we are San Francisco’s leading service provider to homeless families, with an array of highly effective programs at sites in San Francisco and Oakland.
Hamilton Shelter Program in the Tenderloin provides safe shelter, three meals a day and critical social services to 50 families a night for up to six months.
Hamilton Transitional Housing houses and supports up to 25 families at high risk for chronic homelessness for 6 to 18 months. Families receive intensive social services to identify and address factors contributing to their homelessness.
Hamilton Housing Solutions prevents homelessness whenever possible and assists families who have become homeless with housing search assistance, temporary rent assistance, case management, job search and other services for up to 18 months to help them find and retain a permanent home.
Children’s Services are integrated throughout all our programs, providing therapeutic support and enrichment activities to strengthen children’s resiliency, promote academic success and enhance the parent-child bond.
Culture & Perks