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Customer Account Manager
Afficient Academy, Inc.

Details (optional)

Customer Account Manager

Afficient Academy, Inc.
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Job Summary

Wage
$3,000-5,000 per month + Tips/Bonus
Job Type
Full-time
Job Last Posted
Job posted 14 days ago
Job Role
Sales, Customer Services
Employer's Industry
Education

Job Description

Job Description  

           Manage customer accounts of K-12 after-school courses     

Responsibilities: · 

  • Follow up with customers on payment-related issues  
  • Follow up with customers on account setup related issues 
  • Monitor student’s progress, communicate with parents on student progress and study plans.   
  • Handle new sales opportunities by parent referral 
  • Notify parents on changes and new offerings, and encourage student participation on company organized activities.  
  • Help on token redemption 
  • Feedback to company on issues from parents and students   

Requirements: 

  • Excellent attitude on customer service  
  • Responsible and detail oriented  
  • Accessible including evenings and weekends  
  • Good sales capability  
  • Excellent communication and people skills 
  • Good computer skills and experience with social media  
  • Familiar with K-12 Math and English is a plus 
  • Familiar with after-school course offerings (online and learning centers) is a plus  
  • A bachelor’s degree preferred    

Compensation:  

  • Initial monthly base-salary of $3,000 - $5,000 depending on experience   
  • Medical, dental and vision insurance. Company matched 401k plan. Employee stock option plan.      

To apply, submit a resume and a cover letter explaining why you are the right fit for this position and why you are interested in working with Afficient Academy.    

Business Overview

Our Story

 Afficient Academy, Inc. was founded in 2014 in Silicon Valley, California. The patented “Afficient Methodology” significantly improves learning experience and effectiveness. Afficient Academy’s programs help students fill-in holes of previous years efficiently. They also systematically and intelligently ensure students achieve excellent results to complete each grade. For more information on Afficient Academy, visit http://www.afficienta.com/ 

Team Size

11-50 team members

Links

Culture & Perks

Workplace
Collaborative
Creative
Fast-paced
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