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Part to Full Time Receptionist
Natura Acupuncture & Integrative Health FKA West Berkeley Wellness

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Part to Full Time Receptionist

Natura Acupuncture & Integrative Health FKA West Berkeley Wellness

Job Summary

Wage
$16-20 per hour
Job Type
Full-time, Part-time
Job Last Posted
Job posted 8 days ago
Job Role
Receptionist, Administrative Assistant
Employer's Industry
Beauty & Spa, Retail
Job Schedule
Afternoons, Mornings, Weekends, Weekdays

Job Description

Our beautiful clinic is looking to fill a position for our lead receptionist! Work along side a team of amazing acupuncturists and functional medicine practitioners who provide quality care to the bay area! Natura Acupuncture and Integrative health offers Chinese medicine, anti-aging and facial rejuvenation treatments and functional medicine services. We aim to be accessible to the community by accepting 14 different insurance companies as well as offering a semi-community setting auricular acupuncture clinic at a low cost. 

Our mother clinic West Berkeley Wellness has been a beloved acupuncture clinic in Berkeley for over a decade, and is getting a new life and a new name at 396 Colusa Ave Kensington, CA 94707 starting in December. Our newest addition to the team (you!) will be joining us at this new location in Kensington, but please note that depending on the start date, some training dates may be at our Berkeley location before we transition out of that space, and we may enlist your help in the transition :)

To learn more about us take a look at our website, www.westberkeleywellness.com!

Job Responsibilities range from, but are not limited to:

  • Create a sense of warmth and professionalism for our patients
  • Patient communication in person, via phone and email
  • Prepping and stocking treatment rooms
  • Handling worker's compensation claims and charting
  • Check deposits and recording
  • Scheduling patients, selling herbs and other retail products
  • Ordering and stocking of retail products and clinic supplies, inventory tracking
  • General office upkeep, tending plants, resolving maintenance needs
  • Patient follow up, sending superbills
  • Attending skin care trainings 4 times per year
  • Optional: Attending herbal trainings
  • Help creating newsletters, marketing materials, educational materials
  • Filing, help with organization of office
  • And hopefully you will be able to take on some responsibilities around medical billing!

You:

The office assistant/receptionist will report to Office Manager and Business Owner, and will support our team of practitioners.

The most important skills you should possess an impeccable attention to detail and a strong work ethic. You are resourceful, reliable, focused, dedicated, love problem solving and take initiative to ask questions and find solutions as you will be running the show with day to day tasks! Of course, you are passionate about holistic health and LOVE helping people!

Proficiency with common computer programs such as Google Docs, Microsoft Office, Internet research, emailing, spreadsheets and knowledge of Mac computers is a must. 

Preferred prior experience: 

  • medical billing 
  • creating email newsletters via Mailchimp
  • scheduling appointments, and systems like drcrhono or Jane App
  • social media/marketing
  • retail, customer service, or wellness/healthcare
  • bilingual English/Spanish is a plus though not required

The position:

The position is ideally full time, with Monday and Thursday off. Shifts are from 10am to 5 or 5:30pm, with an unpaid 30 minute lunch. 

Clinic is normally open 7 days per week and we aim to reopen on Mondays and Thursdays soon, so you ideally have some flexibility in your availability or are excited about working with us to fine the perfect schedule if we hire another receptionist! Pay for initial training period, 30-60 days depending on learning speed, is $15.60/hr, and goes up to $16 once you have a hang of the daily tasks. Once proficiency is demonstrated and you are excelling in the role, we are happy for your rate to grow with you, as your performance and responsibilities grow! Our owner, Jane, offers free treatments for staff members for her acupuncture and functional medicine treatments, and our team gets 30% off all our retail products including herbs and skin care!

We love building deeper relationships with our team and are looking for a long-term commitment, with a year at the minimum, but ideally 2-3 years. 

If you think you are a good fit to join our team, please send us:

  • a cover letter letting us know why you would be the perfect addition
  • 3 professional references
  • along with your resume! 

Unfortunately, we can't accept applications with out a cover letter as we want to get to know you more than a resume can do alone! If we resonate with your cover letter we will give you a call to set up a phone interview, and the final step will be an in person interview. 

 

We look forward to meeting you!

Business Overview

Our Story

 

Why Work With Us?

We love our team! Everyone has the ability to take on more responsibility and grow with us and we want everyone to be happy and healthy! We offer free treatments for staff and a 30% employee discount.

Team Size

1-10 team members

Links

Culture & Perks

Ownership
Women Owned
Benefits
Training
Perks
Casual Dress
Workplace
Collaborative
Flexible
Professional
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