Full Time Assistant Manager - Retail

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We are a small, family-owned and operated business and are looking for a motivated, detail oriented, and proactive, creative thinker to join our team as an assistant store manager. We have two stores, (kids/baby + adult/gift) adjacent and connected by an open walkway.

Overview: Support owner/management in achieving goals such as maintaining store standards, setting a standard for exceptional customer service, keeping stores organized, tidy, and well-merchandised, ensuring products are properly priced and easily located, helping with shipment receiving and accurately maintaining inventory records, and more.

Key Duties and Responsibilities

• Demonstrate product knowledge (our own brand and other brands) and ensure other staff is also knowledgeable. 
• Understands, follows, teaches, and enforces company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies
• Solution oriented. Address problems proactively and with potential solutions
• Maintain a leadership presence on the sales floor
• Ensure cash handling and register procedures are maintained and executed accurately  at all times
• Coach and develop retail associates to meet store goals
• Reinforce customer service principles by coaching staff on their successes and challenges.
• Ensure an elevated level of sales and services is practiced by all associates. Lead by example.
• Maintain store, including visual merchandise presentation and general store maintenance.
• Comply with all company policies and procedures.
• Maintain an inclusive, fair, warm work environment 
• Assist management in planning for receipt of shipments 
• Ensures the store is running efficiently and able to proactively troubleshoot obstacles. 

• SKILLS/KNOWLEDGE: 
  
• 1-2 years retail sales experience with 1 year in a management role preferred
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Basic product knowledge and/or the ability to learn
• Effective planning and time management skills to execute multiple tasks simultaneously

• PHYSICAL REQUIREMENTS: 
  
• Ability to be mobile and standing on the sales floor for extended periods of time.
• Ability to lift at least 40lbs, carry , push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
• Full time associates are expected to have open availability. Associates must be available for the entire holiday season (November and December).

Education: College degree preferred or equivalent job experience.

Reports to: Owner

Job Type: Full-time

Pay: Competitive 

Benefits:

• Employee discount
• Health insurance stipend
• Paid time off

Schedule

• Mornings, Evenings
• Weekends
• Some holidays
• 5 day work week

COVID-19 Precautions

• Personal protective equipment required for all staff, customers, vendors
• Temperature screenings
• Social distancing and reduced customer capacity guidelines in place
• limited staff per store at a time
• Sanitizing, disinfecting, or cleaning procedures in place