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Shift Lead at The Well
The Well Oakland

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Shift Lead at The Well

The Well Oakland
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Job Summary

$20 per hour + Tips/Bonus
Job Type
Full-time, Management
Job Last Posted
Job posted 4 days ago
Job Role
Line Cook, Barista
Employer's Industry
Food & Hospitality
Job Schedule
Mornings, Evenings, Afternoons, Weekends, Weekdays

Job Description

Shift Lead Position - Full Time 

About You: You are experienced working in restaurants and comfortable both with customer service and preparing food and drinks in an efficient, caring and confident manner. The thought of working for a small scale kitchen that focuses on healthy food and drink excites you. You understand the importance of doing the day-to-day work that’s required to support a thriving food service business. You enjoy working with others, are able to navigate a fast paced work environment, and naturally step up to fill in the gaps when needed. You are excited to take orders at the register, discuss menu items with customers, expedite drink and food orders, clean dishes, and maintain a clean, organized workspace and dining area. 

Main Responsibilities

  • Excels in performing all Team Member tasks including: welcoming guests with a positive attitude, taking customer orders at the register, expediting drink orders, expediting food orders, washing dishes
  • Maintains fast accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.  
  • Leads Team Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports. 
  • Makes sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
  • Completes all other duties assigned as necessary.
  • Handles customer and team issues and manages conflict

Compensation: $20/hour plus tips. Health insurance included.

To apply: Please email cover letter and resume with Shift Lead in the subject line

We are an equal opportunity employer. People of color, women, LGBTQ individuals, those with disabilities, and those with working class backgrounds are encouraged to apply.

Business Overview

Our Story

The Well Cafe is a place for people to come together for herbal drinks, food, kava, and tea in North Oakland.  We believe deeply that food is medicine and are working to re-ignite the collective wisdom of our ancestors and to put this traditional knowledge back in the hands of the people. We do this by serving unique and delicious drinks and food, working with small local farmers, chefs and herbalists, hosting educational events and workshops, and offering everything at affordable prices.

We practice business that has people and plants at the center. We provide friendly and inclusive service, authentic communication and educational ordering. We source our produce and dairy from local farms and school/youth garden programs following sustainable agriculture principles. Our herbs and teas are sustainably harvested, fair trade, and/or wildcrafted. We use environmentally friendly cleaning products. 

We engage ourselves and our local community in conversations about health and wellness, alternative healing, social justice, gentrification, sustainable food production.We build up and support the unbelievable talent, wisdom, and skills of local artisinal chefs, bakers, herbalists, and artists through our rotating featured chef menu item, pop-up dinners, herbal preparations, locally made desserts and snacks, our retail space, and gallery. 


Culture & Perks

Minority Owned
Women Owned
Community Oriented
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This job allows 1-Click Apply. Click here to unlock 1-Click Apply and complete this application.
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