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Security Officer
Oakland Zoo

Details (optional)

Security Officer

Oakland Zoo

Job Summary

Job Type
Job Last Posted
Job posted 15 days ago
Job Role
Security Officer, Security
Employer's Industry
Nonprofit, Other
Job Schedule
Afternoons, Mornings

Job Description

TITLE: Security Officer

ORGANIZATION: Conservation Society of California

DEPARTMENT: Public Safety

REPORTS TO: Public Safety Manager

CLASSIFICATION: Exempt: ( ) Non-exempt: (X)

TYPE: Regular: (X) Seasonal/Temporary: ( )

STATUS: Full-time: (X) Part-time: ( )

RATE: Salaried: ( ) Hourly: (X)


General Security and Customer Service Duties. Upholds the mission and values established the Conservation Society of California (the “Zoo”) and adheres to policies and procedures as set forth by the Zoo.


  1. Extends professional courtesy and assistance to the public and other employees while immediately reporting dishonest ones.
  2. Prevents, points out, and reports illegalities and policy violations. Assists with Internal Investigations.
  3. Provides access at Zoo Entrances whenever possible while greeting and thanking Guests.
  4. Completes Daily Activity Logs.
  5. Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.
  6. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.
  7. Participates in Rental Facility Event Security (optional).
  8. Sets and responds to alarms.
  9. Conducts and logs Gift Shop and Food Stand / Restaurant Receipt Checks.
  10. Performs and logs Cashier Ticket Audits / Stop Sign Ticket Checks.
  11. Conducts Employee Personal Property Checks, Food Stand Walkthroughs, and Break Room / Warehouse Checks.
  12. Performs Revenue Escorts.
  13. Serves as and relieves the Main Gate Guard.
  14. Controls Parking and Traffic Flow (with support of the Grounds Dept.).
  15. Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.
  16. Places and retrieves traffic cones, temporary signs, and barriers.
  17. Maintains post and vehicle cleanliness.
  18. Reports and logs Lost and Found Items.
  19. Cones off and issues rules to users of Picnic / Party Areas.
  20. Clears / Closes Zoo, Rides Area, Picnic / Party Areas.
  21. Controls Litter.
  22. Finds and re-unites lost children with their parents / guardians.
  23. Demonstrates superior customer service, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).
  24. Demonstrates knowledge of, and supports, the Conservation Society of California’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  25. Performs other related duties as required and assigned.


1) Required knowledge, skills & abilities:

 Over 21 years of age preferred since some events include alcohol, but must be over the age of 18.

 Must be able to problem solve and effectively read, write, and take directions in English.

 Must agree to utilize a time clock / hand scan to document personnel arrival and departure times as well as lunch periods.

 Must comply with a Dress Code that includes properly wearing a prescribed uniform and being neatly groomed.

 Must have a current California Driver’s License and maintain a good D.M.V. Driving Record (that satisfies the Zoo’s Insurance Carrier).

 Must be reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary.

 Must be available to work weekends and holidays unless otherwise authorized.

 Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

2) Minimum educational level:

 High School Graduate or G.E.D.

 Current State of California Security Guard Card preferred.

3) Experience required:

 Must have experience working with the public.

 Previous Security experience preferred.


Please note that this job description intends to describe the general nature and level of work being performed the people or person assigned to this job. It is not to be construed as an exhaustive list of all responsibilities, duties and/or skills required of the personnel for this position. The order in which duties and responsibilities are listed is not significant, and personnel may be required to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.


Email your resume and cover letter to along with:

• 2 Professional references preferred

If you choose to apply via email, please remember to put the title of the position in

your subject -- failure to do so may result in your application not being

seen/forwarded to the correct party for review.

You may also download an application by going to our website (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and

resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main

entrance (Golf Links Road) to the Zoo. You may simply return your completed

application, along with your resume, etc., back to the Main Gate or to the Zoo's

Human Resources office.

Business Overview

Our Story

Oakland Zoo is the perfect destination for a day trip with your family. Learn about wildlife conservation, see amazing animals, or attend one of our many interactive and educational programs.


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