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Customer Service Specialist
Create Mix and Mingle

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Customer Service Specialist
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Create Mix and Mingle
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Job Summary

Wage
$20-50 per hour
Job Type
Full-time, Part-time
Job Last Posted
Job posted 19 days ago
Job Role
Customer Services, Customer Success
Employer's Industry
Arts & Entertainment, Food & Hospitality

Job Description

Create Mix & Mingle is an Art Entertainment Studio specializing in virtual and in-studio private parties, art classes, paint nights, and walk-in paint sessions for individuals and groups. We are actively seeking vibrant, self-motivated, creative candidates.

JOB DESCRIPTION: Do you like engaging with people in an upbeat artistic and creative environment? If so, you could be a good fit for our Creative team by becoming a Studio Customer Service Specialist. The position is perfect for individuals who are focused, have attention to detail, are dependable and understand the importance of excellent customer service.

THE ROLE: The Customer Service Specialist will report to the owners and will be responsible for ensuring that virtual and in-studio events are executed with a high degree of efficiency, prioritizing safety and customer satisfaction. The ideal candidate is outgoing, comfortable speaking to groups of all ages and sizes

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MAIN RESPONSIBILITIES INCLUDE AND ARE NOT LIMITED TO:

Packing art materials kits

Setting-up the studio, ensuring event areas are clean events prior to guests arriving

Greeting guests with a positive, enthusiastic attitude, confirming event details, then liaising with the party host to ensure a positive experience while keeping the event on schedule

Cleaning and sanitizing the studio after each event

Ensuring and enforcing adequate safety measures and maintaining a clean and safe environment at all times

Handling customer issues in a professional and timely manner and escalating issues management as necessary.

Handling phone calls, reservations, sales, cash register, and store open/close procedures.

SKILLS PREFERRED - Retail experience, appreciation for art and creativity, the desire and ability to thrive in a fast-paced environment and experience working with children.kids

REQUIREMENTS: · Must be 21 and able to lift 30-40 lbs regularly throughout shifts · Ability to stand, bend, reach and scoop throughout assigned shift

ADDITIONAL QUALIFICATIONS - · Computer proficiency, good oral and written communication skills, a high degree of professionalism, and the ability to engage with establishing trust, credibility, and confidence with customers, peers, and management...Must be available to work……………

To apply, please reply with the following information

Your Resume

Business Overview

Our Story

Welcome to Create Mix & Mingle, San Mateo's premier paint studio!

Perfect for Birthday Parties, Girls Night Out, Corporate Team-Building, Fundraisers, Date Night, Scout Troops, Sports Teams, and More...

Join friends 21 and older in our "Paint & Sip" adult studio, where wine, beer and snacks are available for purchase. Or, start a new tradition in our “Kids & Family" studio. A professional art instructor will guide you step by step to recreate a featured painting. It's stress-free and absolutely no experience is necessary

Links

Culture & Perks

Ownership
Women Owned
Workplace
Collaborative
Fast-paced
Flexible
Fun
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