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Customer Service Representative
Gulf Coast Electrical Services Llc Search Applicants...

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Customer Service Representative
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Gulf Coast Electrical Services Llc Search Applicants...
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Job Summary

Wage
$20-30 per hour
Job Type
Entry-level, Full-time, Management, Part-time
Job Last Posted
Job posted 15 days ago
Job Role
Bookkeeper, Call Center Representative
Employer's Industry
Health & Wellness, Sales & Marketing
Job Schedule
Weekdays, Mornings, Afternoons, Evenings

Job Description

 About the Role:
As a Customer Service Representative, you will work on our Lease Management Maturity (LMM) team. As a part of this dynamic team, you will be responsible for assisting with inbound and outbound calls. You will guide customers through the automotive lease-end process, while helping the company achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States!

Position Responsibilities:

Responsibilities may include, but are not limited to

  • Assist customers with their early lease terminations
  • Quote remaining payments on vehicle lease
  • Submit orders for vehicle inspections
  • Provide customers and dealers with over mileage information
  • Assist customers who are looking to refinance their lease
  • Follow clients’ policy to aid customers during post maturity stage
  • Perform other duties as assigned

Required Qualifications:

  • High school diploma or GED
  • Minimum one year experience in a high-volume call center
  • Demonstrated ability to take independent initiative
  • Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)
  • Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
  • Strong customer/client focus with the ability to resolve issues with a positive outcome
  • Comfort working in a fast-paced, high-volume office setting with great attention to detail

Business Overview

Our Story

 Here at Gulf Coast Electrical Services we do our very best to make sure that we cover all of your electrical needs. Whether you need residential or commercial electrical services, no job is too big or too small for us. Our staff is friendly, professional and knowledgeable, so you're in good hands.

In fact, we make sure that all of our electricians are fully licensed and insured, so you can rest assured that we've got the best of the best working for you. Call us, and you'll see just how reliable we can be!  

Why Work With Us?

Great room for growth

Team Size

51-100 team members

Links

Culture & Perks

Ownership
Employee Owned
Benefits
Child Care
Health Benefits
Retirement Benefits
Training
Perks
Happy Hours
Work From Home
Workplace
Community Oriented
Flexible
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