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Housing Coordinator - San Francisco Housing Platform
Brilliant Corners

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Housing Coordinator - San Francisco Housing Platform

Brilliant Corners
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 20 days ago
Job Role
Housing Care
Employer's Industry
Nonprofit

Job Description

Why work for Brilliant Corners?

 

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

 

In short, we do good work.

 

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

 

Program Summary

Building on success in San Francisco, Los Angeles County, as well as the Inland Empire, Brilliant Corners is collaborating with key government, philanthropic, and non-profit stakeholders to house people experiencing homelessness in the Bay Area, focused on ending the cycle of homelessness for thousands of households.

 

Position Summary

The Housing Coordinator will provide housing locator and retention services to people who are transitioning or diverted from homelessness or institutions. The Housing Coordinator will work directly with tenants, case management staff, service providers and landlords/property managers to ensure that
tenants successfully retain their housing over time. The Housing Coordinator will ensure tenant well being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and solve other housing-related issues

Responsibilities

  • Coordinate all phases of client move-ins into scattered-site and supportive housing units.
  • Liaison between client and the Intensive Case Management Unit.
  • Work independently and/or with the Housing Acquisition Specialist team to assist with housing placements and assignments.
  • Assist with maintaining client application reviews and trackers.
  • Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
  • Respond to housing and tenant-related emergencies during normal business- escalate to manager for after-hours emergency
    • Master the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988.
  • Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist client through the process to obtaining the request.
  • Educate community members about the housing needs of identified client and the importance of supportive housing.
  • Submit and follow up on tenant maintenance requests.
  • Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information always and exercise appropriate boundaries with tenants.
  • Routinely make home visits and phone calls to program participants
  • Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
  • Other duties as assigned by Program Supervisor or Program Manager

Mindsets

  • You're a people person. You enjoy providing great person-centered customer service to a diverse population. You like people and they like you.
  • You are a "details" person. You take pride in your work. To you, getting the details right is essential to a good outcome.
  • Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem-solving ability with a commitment to innovative solutions.
  • You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.
  • You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.

Professional Experience

  • Bachelor's Degree or relevant work experience
  • Preferred one year of work experience in non-profit human services
  • Experience with homeless, veteran, and/or developmentally disabled populations a plus
  • Knowledge of different housing models, particularly rapid rehousing, a plus

Knowledge, Skills and Ability

  • Bilingual a bonus
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Willingness to travel and make multiple visits in the field
  • Possession of a valid California driver’s license, a clean driving record, and automobile insurance
  • Access to reliable transportation and/or ability and comfortability with navigating public transportation
  • Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
  • Flexibility required regarding scheduling and prioritizing of tasks
  • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

Certificate, Licenses, Regestrations

If driving a personal or company vehicle a valid, clean CA driver’s license and personal auto insurance
may be required.

Travel Requirement

This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events primarily in the San Francisco Bay Area. Opportunities to attend events outside San Francisco’s Bay area, including Brilliant Corners’ sponsored events throughout California, or nationally may also be presented for this position.

Why work for Brilliant Corners?

Financial & Retirement

  • Competitive Salary
  • Retirement Plan with 5% match
  • Employee Referral Bonus

Vacation & Time Off

  • Generous Vacation Policy
  • Long List of Paid Holidays
  • Paid Sick Time

Health Insurance

  • Medical Insurance – 100% Covered
  • Dental/Vision/Disability Insurance
  • Flexible Spending Account

Professional Support

  • Job Training
  • Professional Development
  • Employee Assistance Program

Family & Parenting

  • Maternity & Paternity Leave
  • Military Leave
  • Family Medical Leave

Other Perks + Discounts

  • Company Social Events
  • Wellness Initiatives
  • Gym Membership Discount

Business Overview

Our Story

A home of one’s own: it’s core to what it means to be human. Very few people choose to live on the street, in a shelter or institution. For many, supportive housing – affordability plus supportive services – is key to finding and maintaining a home.

At Brilliant Corners, we’ve seen amazing things happen when people embrace this Housing First mindset and a commitment to align the right housing and supportive service resources. With public and private partners, we’re building new, scalable supportive housing platforms to rapidly house thousands of formerly homeless people and those at risk of homelessness each year. We’ve also partnered with state and local agencies to create community-based housing for over 1,000 previously institutionalized Californians with developmental disabilities.

We are honored to be part of this collaborative work – meeting each person where they are, advocating for transformative systems change, aligning existing and new resources for better results. We embrace the challenge of scaling supportive housing solutions, confident that together, we can bring about the better world our hearts know is possible.    

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