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Full Time Wine Educator
Madrigal Family Winery

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Full Time Wine Educator

Madrigal Family Winery
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 20 days ago
Job Role
Sales Associate
Employer's Industry
Education

Job Description

Job Opening at Madrigal Family Winery Sausalito Tasting Room and Gallery

To the wine enthusiast who seeks a more intimate Napa Valley experience, Madrigal Family Winery is the approachable, friendly winegrower that provides authentic, hand-crafted wines of extremely high quality. We treat our customers like family and want to share the more traditional Napa Valley lifestyle with them in Sausalito.

Tasting Room Sales Associate

We are seeking an energetic, team and goal-oriented individual to help grow Madrigal Family Winery’s DTC operations in Sausalito. The ideal candidate will have a passion for wine and a keen understanding that delivering superior customer service is the key to our success. The person in this position will bring a positive attitude every day, while executing the necessary tasks around the tasting room under minimal supervision.

Job Description

  • Competently pour and sell wine in a sometimes high stress, fast paced environment
  • Deliver world-class customer service through all communication channels, including in-person, phone and email
  • Educate guests about Madrigal Family Winery, our wines, our vineyards, Napa Valley & Sausalito, local restaurants, etc.
  • Encourage guests to purchase wine, join the wine club and attend events
  • Assist in executing an outreach plan to increase traffic at the tasting room

Essential Duties

  • Greet visitors as they enter the tasting room and invite them for a tasting
  • Provide the latest information on the wines, techniques, history of Madrigal Family Winery and be able to respond to all guests’ questions
  • Promote the wine club to all guests
  • Provide exceptional customer service by referring restaurants and other attractions
  • Clean, organize, and stock tasting room/retail area

Qualifications/Requirements

  • Prior experience in customer service and sales in the retail hospitality industry preferred
  • Professional personal presentation required
  • Outgoing, fun and willing to go the extra mile
  • Outstanding sales skills
  • Ability to work well individually and within a team environment
  • Basic computer and cash register skills, eCellar experience preferred
  • 21 or over, able to lift 50lbs, and stand for extended periods of time
  • Able to work weekends and holidays

This is a Full-time position with a competitive compensation structure, including an attractive bonus program.

Job Type: Full-time

Experience:

  • Hospitality: 1 year (Preferred)
  • Wine: 1 year (Preferred)

Additional Compensation:

  • Tips
  • Commission
  • Store Discounts

Work Location:

  • One location

Benefits:

  • Flexible schedule

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • Weekends required
  • Holidays required
  • Day shift
  • Night shift

Benefit Conditions:

  • Waiting period may apply

Business Overview

Our Story

Our Wine & Our Winemaker

Since the late 1930's, three generations of the Madrigal family have farmed some of Napa Valley’s finest vineyards. The family history is a constant source of inspiration, and guides us in our wine making now. We value the long relationship we've had with the land and the people here, believing that the combined wisdom of the folks who’ve been here for generations and a deep appreciation of these vineyards can be tasted in our wine.

Today, the company is run by Chris Madrigal, the founder's grandson, and vintner of Madrigal Family Winery.

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