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Guest Sales Advisor
Spavia Day Spa

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Guest Sales Advisor

Spavia Day Spa
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 26 days ago
Job Role
Sales
Employer's Industry
Beauty & Spa

Job Description

Luxury Day Spa Seeks Engaging and Self Aware Guest Advisor and Sales Associate (Pleasant Hill)

compensation: Compensation DOE
employment type: Part-Time

Luxury Day Spa
P/T Guest Advisor

Making a positive difference in the lives of others helps make the world a better place (it's science). At Spavia day spa in Pleasant Hill, you'll get the chance to make a positive difference in someone's life each and every day. When you join the Spavia family, you'll have the satisfaction of helping people relax in an environment that is positive, progressive and empowering.

Who are you?
The ideal candidate thrives in a guest-centric environment. You should love the idea of being the host of the party. You will be responsible for making someone's day, every day. You have to be flexible. It's important you know how to adjust your demeanor and tone to accommodate both your internal (coworkers) and external (clients) guests. You have to be willing to learn and eager to contribute to a growing business. You must be comfortable multi-tasking in a fast-paced spa environment!

We get BUSY. Your daily tasks will include supporting our leadership and specialist teams, which will include taking care of guest accommodations, answering phones, scheduling new guests, maintaining the space, selling memberships, tidying the guest retreat and helping with laundry. Familiarity with MindBody online, Google office suite, and Online scheduling tools a plus!

You must be comfortable speaking to our wellness programs using our proven sales technique. You should be a wellness and beauty care enthusiast . You should get excited about going green, the idea of living a balanced wellness-focused lifestyle!

You don't have to have spa, cosmetic retail, or salon experience to work with us (but goodness knows it's a plus!) We will teach you what you need to know about the logistics of working with our team, but a passion for helping others should be natural for you.

What you'll do:

  • Welcome guests-- make them feel at ease and taken care of, our goal is to be one step ahead of them
  • Utilize our proven sales technique to grow membership base and boost retention
  • Educate guests on treatments, products, and packages
  • Confidently sell our guest-centric wellness programs to build loyalty
  • Assist guests with check-in and out, as well as in between treatments
  • Answer phones and respond to emails, articulately and with poise
  • Manage the specialist treatment schedule, optimizing productivity
  • Daily spa tasks including tidying the retail space, assisting with laundry, and keeping inventory stocked
  • Promoting lifestyle programs and treatments, acting at all times as a brand ambassador
  • Assuring that guests leave happy, relaxed, and excited to return Here at Spavia, we are looking for a quick learner who has exceptional organizational skills and the power of positivity. As mentioned, we prefer spa/salon experience but it is not mandatory. We can work with all kinds of schedules, but please note, nights and weekends are a must . Our operating hours are M-F 10 am- 8 pm, Sa 9 am - 6 pm, and Su 11 am- 7 pm. The spa is closed on Tuesdays. Part-Time is 15-24 hours/week depending on the needs of the business.

What you'll get:

  • Competitive hourly pay plus monthly bonus
  • Ongoing education and support
  • Company sponsored 401K saving plan
  • Paid Time off, Complimentary Maintenance Treatments and Discounts on Retail (after 90-day prob. period)
  • 1:1 time working with a leadership team interested in working with YOU
  • A fun work environment
  • Tons of growth opportunity! We plan to open multiple locations.
  • Experience working with an events based marketing team! We want to grow our business by partnering with local brands and community organizations-- the networking opportunities are endless
  • Earned vacation
  • So much knowledge
  • Insight into what makes us different, you'll learn how our values and culture can positively affect your everyday life So...

If you love what you see, if you think you'd be an excellent addition to our growing team, please send your resume, cover letter, and a description of the BEST service experience you've ever had. We can't wait to chat with you!

Thank you for considering Spavia at Pleasant Hill

Business Overview

Our Story

at spavia, we offer customized, affordable spa services for our members and guests in a relaxing atmosphere.

Company Overview

our luxurious spa treatments are highly rated by our guests. while you experience pure relaxation, our massage therapists and estheticians are focused on results. it is time that you try our skincare and facials which are highly rated by guests and completely customized to your skin’s specific care needs.

our most popular spa treatments include; hot stone massage, couples massage, and maternity massage. we also offer gift cards! our spa gift cards are perfect for anniversaries, birthdays, weddings, holidays or any special occasion! stop by our boutique, we also have a variety of retail spa products for the home.

we are committed to our community and want to make a positive difference with each and every guest who visits spavia. we are here to make the health benefits of massage and results of facials, body treatments and waxing the best they can be and a part of your everyday life. spavia is an affordable spa! whether you want to come in weekly, every few weeks, or monthly, we have a flexible spa membership program that is right for any budget. we also cater to corporate events and chair massage services for your office in the pleasant hill area.

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