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General Manager
Happy Hollow Park & Zoo | SSA Group

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General Manager

Happy Hollow Park & Zoo | SSA Group
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Job Summary

Job Type
Job Last Posted
Job posted 28 days ago
Job Role
Restaurant Manager
Employer's Industry
Food & Hospitality

Job Description

General Manager

@ Happy Hallow Park & Zoo Highlights:

SSA oversees retail operations at this park.

Happy Hollow Park and Zoo is a family-friendly zoo that doubles as an amusement park. Located on sixteen acres, Happy Hollow features many popular features like its carousel, roller coaster, petting zoo, and puppet theatre. Although the rides are enjoyable, visitors will love the animal exhibits just as well. Stroll the grounds to see animals like jaguars, lemurs, meerkats, and goats. Adults will love the vibrant atmosphere of the park just as well as kids do. Be sure to stop by the EdZOOcation that is built from hay bales to check out upcoming classes and camps. With its emphasis on conservation and sustainability, the park is a great attraction for both education and fun.

SSA: Built by family for families, SSA activates the moments between the experiences.

General Manager

Are YOU the perfect addition to our team? We are looking for the following:

General Manager with strong visitor service background needed for a top national visitor service company. Strong experience with food service, catering (fine-dining, corporate, non-profit, & private), retail gifts, financial statements, building projects, contract and client management, personnel management and development, communication and computer skills are a must for all applicants.

The General Manager will serve as the primary onsite client liaison in a contract management setting, responsible for maintaining an excellent relationship and ensuring client and customer satisfaction. The General Manager is also responsible for the supervision of the onsite Food Service Operations Manager, Retail Operations Manager, Catering Sales and Operations Manager(s), Executive Chef, Controller and employee team. Candidates with a service industry and cultural attraction background are encouraged and preferred.

A Bachelors Degree and prior experience in contract management services is preferred, although not required. Two to Five years of management experience in either a cultural or iconic attraction is required dependent on business volume.

Please inquire for full job description.

Position is Full Time. Position wage is negotiable salary, dependent on experience

Apply today!

Who are we? SSA is built by family, for families.

Much has changed since Kevin McNicholas founded this company in 1971, but even as our business grew, evolved and shifted into new markets, who we are has always stayed the same: We are a family business built on personal relationships, always taking the long view in our approach to business. Because were a family business, we think generationally in how we operate, always considering the long-term legacy and mission of our partners. In fact, facing behemoth, impersonal competitors on all fronts, SSA is uniquely positioned as a large company with a small company feel that can offer more of a personal relationship. Built by family, for families, we still are 100% independent. Our clients love that they have a direct line to Sean or Eric or Shannon, and that a handshake still means something to us. This personal feeling of family permeates our entire team and can even be felt on the front line, where our SSA team actually becomes a part of the institutions family, too. From one generation to the next, SSA will always be there for our partners and our people.

SSA operates with Five Pillars in mind: People, Culture, Growth, Operational Excellence, and Social 


Brand: Happy Hollow Park & Zoo
Address: 1300 Senter Road San Jose, CA - 95112
Property Description: 073 HHZ
Property Number: 073 HHZ

Business Overview

Our Story

Happy Hollow Park & Zoo is a division of the City of San José Parks, Recreation & Neighborhood Services Department, and is supported in partnership with the Happy Hollow Foundation. All donations made through Facebook go to Happy Hollow Foundation, which supports the mission of Happy Hollow Park & Zoo.

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