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Program Coordinator: Bilingual Cantonese Required
San Francisco-Marin Food Bank

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Program Coordinator: Bilingual Cantonese Required

San Francisco-Marin Food Bank

Job Summary

Job Type
Full-time
Job Last Posted
Job posted 8 days ago
Job Role
Social Work, Community Development
Employer's Industry
Nonprofit

Job Description

Are you a skilled Program Coordinator who believes in lending your skills to end hunger? If so, consider being a Program Coordinator for the San Francisco Marin Food Bank.

The SF Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 5 people are at risk of hunger. We are currently looking for a Program Coordinator to help support partners and participants. See job description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE

This position is a full-time, non-exempt position. Candidates should have experience working with community-based organizations and low-income communities in either San Francisco or Marin. Bilingual Cantonese required. Position requires ability and willingness to work a flexible schedule, including periodic evening and weekend hours.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Neighborhood Oversight

  • Provide support to member agencies in San Francisco to improve/expand/sustain food distribution programs and optimize utilization of Food Bank services
  • Perform outreach in neighborhoods to identify, recruit and train community-based organizations to establish food programs
  • Inform, monitor and follow up with partner agencies to ensure compliance with Food Bank policies
  • Conduct periodic trainings with partner agencies and their staff, both paid and volunteer
  • Promote the well-being of individuals seeking food assistance and adherence to confidentiality guidelines
  • Respect for the inherent dignity and worth of individuals seeking assistance while treating each person in a caring and respectful manner

Program Coordination

  • Administer Food Bank program policies, procedures, information collection, reporting and evaluations
  • Communicate program information with agency representatives and Food Bank staff
  • Coordinate program logistics

Contract/Grant Support

  • Assist with proposals, implementation, and reporting for government contracts and private grants

Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree or equivalent education and experience in social services
  • Proficiency in Microsoft Office Suite and experience working with databases and data on multiple programs
  • Candidates should have experience working with community-based organizations and low-income communities in either San Francisco or Marin
  • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
  • Excellent written and verbal communication skills, including comfort presenting in front of large groups
  • Experience and skill in conflict resolution, de-escalation techniques and having difficult conversations
  • Ability to maintain confidentiality, demonstrate professional ethics and diplomacy at all times
  • Interest in hunger or food issues
  • Excellent interpersonal, customer service and problem-solving skills
  • Excellent time management skills
  • Bilingual Cantonese required
  • Excellent team player who also works well independently and has a positive attitude about

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

(The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

ENVIRONMENT: Standard office

FINGER DEXTERITY: Requires typing on standard computer.

TALKING: Ability to speak on phone and face to face.

HEARING: Able to hear average or normal conversations and recieve ordinary information.

REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH: NOT APPLICABLE.

COMMUNICATION AND COGNITIVE REQUIREMENTS

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to interpret instructions.

MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

LANGUAGE ABILITY: Fluency in Cantonese. Demonstrated excellence in writing and editing.

SALARY: Competitive pay based on qualifications and experience

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer.

Business Overview

Our Story

We’re a team of more than 140 dedicated, inspired people working together to end hunger in San Francisco and Marin. This year, we will distribute 48 million pounds of food – enough for more than 107,000 meals each day. We partner with more than 450 organizations – including 240 neighborhood pantries – to distribute food to low-income residents. Each week, more than 144,000 people are served by our programs. We’re serious about the mission, and also committed to building a terrific place to work. We thrive in an environment that fosters collaboration, leadership, excellence, accountability and respect. If you would like to be a part of building a community where nutritious food is available to all, please consider joining us.

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