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Full Time Club Concierge - Millennium Tower
Action Property Management

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Full Time Club Concierge - Millennium Tower
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Action Property Management
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Job Summary

Wage
$25.68 per hour
Job Type
Full-time
Job Last Posted
Job posted 8 days ago
Job Role
Cleaner
Employer's Industry
Food & Hospitality

Job Description

Action Property Management is a privately held company that manages more high-rise residential buildings than any other management company in California. We have over a decade of experience offering exceptional residential building management to some of the most exclusive luxury high rise properties in Los Angeles, Orange County, San Francisco, and San Diego.

Action is seeking an experienced Lead Club Concierge for Millennium Tower, located in San Francisco.

Summary:

The Lead Club Concierge is responsible for managing the daily operations including functional deliverables executed by Club Concierge Associates in the Millennium Tower Club Level.

The Lead Club Concierge is responsible for the development and approval of annual and monthly resident events and supervision of the Club Level.

  • Is responsible for statistical reports around event attendance, quality of entertainment, food quality, and resident feedback.
  • Develops and forecasts budgetary guidelines in concert with the annual budget process to include the schedule of proposed events and costs for Board consideration.
  • Responsibility of locating and submitting vendor bids for catering, entertainment, etc.
  • Development of resident feedback system/form on events.

Duties:

  • Review online employee time cards in ADP for Club Concierge staff; correct errors and submit to HR payroll for processing.
  • Assist the Lead Concierge as needed.
  • Assist the other departments (management, engineering, housekeeping, and access control) as needed with questions, operations, policies, reports, etc.
  • Review complaint and non-compliance forms to ensure that Concierge policies and procedures evolve appropriately.
  • Update and maintain all resident information in Building Link, Jenark, and any other systems as required.
  • Ensure all incoming calls and in-person visits are routed appropriately.
  • Ability to manage Keytrak system to ensure all keys are accounted for.
  • Ensure all Club Concierge Associates are trained in appropriate emergency response and in the absence of higher authority act as CIC during actually emergencies.
  • Train all Club Concierge team members
  • Communicate concerns/requests to management, engineering and housekeeping as needed.
  • Enter all incoming work orders in Building Link and close them out as completed.

Schedule:

Varies, including: Morning, Swing, Evenings & Weekends

Pay Rate;

$25.68

Millennium Tower Full Time Employee Perks

  • 100% employer paid health benefits for individual plus family
  • Paid Vacation, Holiday Pay, and Paid Sick Hours
  • 401(k) plus company match
  • Uniforms provided
  • Eligible for annual year end bonus
  • Opportunities for career development and advancement opportunities
  • Values driven company culture

Business Overview

Our Story

Action Property Management is the largest privately owned HOA management company based in California. Our size enables us to match or exceed all of the resources of the biggest, national companies. Yet we retain the agility and flexibility of a private, local company, allowing us to leverage those resources in customized ways for the benefit of our clients.

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