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Assistant Retail Manager - Stand Up Paddle Board Shop
Mike's Paddle

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Assistant Retail Manager - Stand Up Paddle Board Shop

Mike's Paddle
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Job Summary

Wage
$18-20 per hour
Job Type
Full-time, Management
Job Last Posted
Job posted 7 days ago
Job Role
Retail Operations Manager, Customer Services
Employer's Industry
Sports & Fitness
Job Schedule
Weekdays, Weekends, Mornings, Afternoons

Job Description

Mike's Paddle is the leading Stand Up Paddle Board Shop and School in the Bay Area! Join our team of outdoor and retail professionals to provide excellent services to paddlers. We provide lessons, rentals, classes, tours, and retail for the general public. Our offerings has a very wide span: beginner classe, summer camps, surf lessons, international trips. Our retail shop has top of the line boards and accessories in the industry with all top brands in the shop as well as demos. We are looking for an assistant retail store manager to work in a very dynamic and fun environment.

Website: http://www.mikespaddle.com

Yelp Reviews: https://www.yelp.com/biz/mikes-paddle-alameda

Duties and responsibilities include but no limited to:

-Customer Service: Answer phones, email and social media inquiries; assist customers with online and in person transactions; assist customers with board rentals as well as launching and docking boards.

-Retail: Merchandising; store front decorations; help with receiving and stocking; retail sales of boards, paddles and accessories; help with big retail sales events.

-Managing: one other retail sales assistant and dock assistants; interacting with SUP and SUP yoga instructors.

-Social Media: daily instagram posts of shop, paddling or environment.

Job Requirements:

-Retail management experience 1 year or more

-Knowledge of customer and market dynamics and requirements

-Solid communication and interpersonal skills

-Ability to read, write and effectively communicate with customers, peers and management

-Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

-Ability to work as part of a team and take initiative independent of direct supervision

-Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Must be able to lift 40 Ibs.

-Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

-High school diploma or equivalent; college degree preferred

Preferred Qualifications:

  • Retail Sales experience
  • Knowledge of outdoor industry and products, specially paddling

References:

  • 3 previous references required

Job Type: Full-time

Business Overview

Our Story

Hello from Alameda! In 2013 I decided to leave my professional career as a Finance and HR manager at UCSF and start my own business. Before then I had been working in offices since I graduated from college and doing a lot of paddling on the weekend (mainly kayaking and rafting). I had developed severe back pain from all of the sitting activities in my life: sitting in offices and meetings, sitting at home watching tv, sitting to drive to rivers and oceans, sitting paddling in kayaks and rafts... Just sitting all the time! I realized that I needed to make a change and hence STAND UP PADDLE! SUP combines my passion of paddling and be healthy to heal my back by standing up. I am enthusiastic about teaching people how to paddle and how to stand up and love sharing my love for the sport. This sport is open to everyone!Originally from China, I have travelled the world in search of water. I was first introduced in paddling on a frozen lake in Beijing when I was a child. I love all water-based activities: kayaking, rafting, stand up paddle and surfing. I have 16 years experience in kayaking, canoeing and stand up paddling. Destinations include many parts of the San Francisco Bay, California coast and rivers in the Sierra. Paddling has also taken me to many beautiful international locations: Brazil, Columbia, Ecuador, Venezuela, Costa Rica, Panama, Guatemala, Canada, Mongolia, Mexico, Hawaii, and China. However, my favorite paddle is right in my backyard: Ballena Bay of Alameda.

Why Work With Us?

Mike's Paddle is the leading Stand Up Paddle Board Shop and School in the Bay Area! Join our team of outdoor and retail professionals to provide excellent services to paddlers.

Team Size

11-50 team members

Links

Culture & Perks

Ownership
Family Owned
Benefits
Fitness Benefits
Training
Perks
Casual Dress
Parking Provided
Team Events
Workplace
Collaborative
Community Oriented
Diverse
Fun
Work-life Balance
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