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Luxury Day Spa Hospitality Team
The Woodhouse Day Spa - Walnut Creek

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Luxury Day Spa Hospitality Team
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The Woodhouse Day Spa - Walnut Creek
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 15 days ago
Job Role
Front Desk
Employer's Industry
Beauty & Spa

Job Description

Seeking part-time or full-time hours with weekend and evening availability. One weekend day per week or every other weekend (both days) is required.

The Woodhouse Day Spa was voted America’s best day spa by American Spa Magazine, Best of the East Bay by Diablo Magazine, Best of Walnut Creek by Walnut Creek Magazine. At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” and provide you with the tools and knowledge needed to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way and as you excel, opportunities will follow.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals who are driven by excellence. If you want to be more than just a number, you should consider joining the Woodhouse Team!

Our Front Desk Professionals have the most important job in the spa as they are the first person our guests come into contact with when they walk through the door and the last person they see before they leave.

As a Front Desk Professional, you will be expected to:

  • Work part-time or full-time hours with weekend and evening availability. One weekend day per week or every other weekend (both days) is required.
  • Orchestrate the spa guest schedule using a computer software program
  • Facilitate spa sales goals by providing gift card and retail recommendations and being knowledgeable about all of our treatments
  • Ensure a positive and consistent guest experience
  • Support the Spa Director to ensure the spa runs smoothly
  • Be extremely organized and pay attention to detail
  • Be able to work efficiently in a fast-paced environment and handle multiple tasks at the same time
  • Provide personal attention to the guest from the moment he/she walks though the door
  • Educate the guest on the “Woodhouse Experience” with a warm welcome, introduction to our locker room and amenities, and ensuring that they have a seamless experience
  • Answer the phone with a smile before the third ring and be able to communicate clearly and elegantly with our guests
  • Be a Woodhouse brand ambassador, making sure the guest enters a clean and calm environment with just the right lighting, music and aromatherapy to ensure a memorable experience
  • Remember the small things that make up the “Woodhouse Difference” (The guest’s favorite drink, personal details such as birthdays and anniversaries, etc.)

Woodhouse Perks include:

  • Competitive pay and incentive programs
  • AFLAC, Dental & Vision
  • Opportunities for advancement
  • Generous employee discounts
  • Friends & family discount
  • Regular reviews that give you the opportunity to provide suggestions and feedback
  • A team atmosphere and great work environment

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free workplace.

Business Overview

Our Story

Welcome to The Woodhouse Day Spa - Victoria, Texas

Victoria's ultimate, full service, luxury day spa, original location at 609 N. Wheeler St., near downtown Victoria. (The very first Woodhouse Day Spa location, established by Jeni Garrett in 2001. This is where it all started!)

Your journey begins in a peaceful and relaxing environment…you will immerse your body, mind and spirit in all aspects of health and wellness. While you relax in a luxurious robe and comfortable sandals, you may enjoy a beverage while indulging in your choice of over 70 rejuvenating spa treatments.

Our team of dedicated professionals possesses a genuine desire for your overall well being and will make your experience the ultimate retreat. Choose from a variety of advanced body and skin care treatments from our famous nurturing facials, to invigorating body treatments in our Vichy shower. Succumb to our Swedish, deep tissue, or our 90 minute volcanic hot stone massage, to relaxing while enjoying our expert manicures and pedicures. Giving you the maximum benefits in relaxation and transformation, from head to toe.

The distinctive Woodhouse standard goes beyond your expectations, providing outstanding facilities and treatment therapies with your overall health and wellness in mind. In today’s hectic lifestyle we often do not take time for ourselves, so RELAX and let the first steps you take to the perfect balance of beauty, health and wellness, be the ones that bring you to the experience at The Woodhouse Day Spa.

Please call us to schedule your ultimate spa experience Whether for a day or an hour, a friend’s day out or a bridal shower, a birthday or an anniversary, we are ready to deliver the spa experience you deserve.

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