Report this Job

Report jobs that do not follow Localwise’s Job Guidelines

Client Service Specialist
Presidio Sport & Medicine

Details (optional)

Client Service Specialist

Presidio Sport & Medicine

Job Summary

$18-20 per hour + Tips/Bonus
Job Type
Job Last Posted
Job posted 7 days ago
Job Role
Medical Adminstration, Customer Services
Employer's Industry
Health & Wellness
Job Schedule
Weekdays, Weekends, Afternoons, Evenings

Job Description

Presidio Sport & Medicine is a PT-owned clinic with one location in the Presidio of San Francisco and another in Mill Valley. We focus on outpatient orthopedics with emphasis on manual therapy, exercise, education, and returning clients to activities they love. Our environment is dynamic, innovative, and supportive. Our culture is passionate, empathetic and collaborative. We have an exciting opportunity for a full-time Client Service Specialist to join our team, working at our San Francisco clinic. Join our team and you’ll enjoy a fulfilling career dedicated to quality care and professional growth. Find out more about us at  


Job Description:  As part of our Client Service Specialist team, you will be integral in helping our clients meet their rehabilitation and fitness goals. Job duties include, but are not limited to: 

· Greet and assist clients, demonstrating excellent customer service 

· Schedule appointments using practice management software  

· Understand and clearly communicate benefit and payment options 

· Collect payment at the time of service 

· Keep schedule filled and therapists updated as schedule changes 

· Maintain a strong knowledge of all PSM services and offerings 

· Answer multi-line phone system and manage messaging 

· Receive and distribute mail, faxes and deliveries 

· Ensure sufficient stock of office supplies, forms and materials 


· Receptionist experience, preferably in a medical office  

· Knowledge of health insurance  

· Friendly, professional phone manner and excellent customer service skills 

· Highly organized, able to multi-task and reprioritize duties 

· Strong attention to detail  

· Compliant, self-motivating, team player that works well with others 

· Proficient in Microsoft Office and e-mail; experience with electronic medical records and practice management software a plus 

· Neat, professional presentation of self and surrounding work area 

Hours: We offer hours between 7:00am – 7:00pm. For the best customer service, we have a team of three Client Service Specialists with overlapping hours. We currently have an opportunity for the schedule of Monday through Thursday 9:45am – 6:45pm, and Friday from 8:45am – 5:45pm. Our team also works one Saturday per month, 8:15am – 12:15pm. 

Compensation: We offer competitive compensation commensurate with experience, including hourly pay plus monthly incentives. Our comprehensive benefits package includes medical, dental, paid holidays, paid time off, retirement plan, continuing education, commuter benefits, discounted services, a gym membership, and other employee perks.          

Business Overview

Our Story

Presidio Sport & Medicine is a sports medicine clinic offering comprehensive care in physical therapy, massage therapy and fitness services. We are privately owned, with two outpatient clinics in the Presidio of San Francisco and in Mill Valley. We foster careers dedicated to quality care, professional growth, and a balanced lifestyle. Our environment is positive, supportive and inspiring.


Culture & Perks

Community Oriented
Mission Driven
Receive Health & Fitness jobs in San Francisco, CA in your inbox.
Receive jobs in your inbox

I agree to Localwise’s Terms & Privacy