Title: Program Analyst Regular Full Time: 40 hours a week
Starting Hourly Rate: $31- $36.00 DOE Grade: n/a
Reports to: Director of Housing and Operations Start Date:
At Homeward Bound of Marin, we end homelessness in Marin County through affordable housing development, supportive services, job training, and social enterprise; if this excites you, then we want to hear from you!
We’re seeking a Program Analyst ! Reporting to the Director of Housing and Operations, the Program Analyst is responsible for the collection, management, analysis, and quality assurance of all data related to Homeward Bound’s housing programs and businesses.
This is an exciting opportunity for a mission-driven, hands-on, program analyst looking to work independently and as a team, while contributing to a vibrant, innovative nonprofit organization with a strong business acumen.
Data Collection and Management
Work collaboratively with program Coordinators, Managers, and Directors to effectively train Case Managers and all staff performing data entry as Users of the organization’s Homeless Management Information System (HMIS) and Whole Person Care (WIZARD) systems
Collaborate with program staff to improve intake and exit assessment process.
Collaborate with Director of Housing and Operations to ensure compliance with county-wide databases.
File and safeguard all data existing outside of HMIS and WIZARD systems, including data files pertaining to Homeward Bound’s Culinary Academy
Data Analysis and Quality Assurance:
Filter and “clean” data by reviewing reports, and printouts, to locate and correct data entry problems
Crunch data monthly to provide monthly housing outcomes/exit reports
Train all program Coordinators, Managers, and Directors to quality assure their staff’s data entry
Provide data analysis training to Coordinators, Managers, and Directors so that they are capable to present monthly program reports and make relevant connections between anecdotal information and statistical data
Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
Reports and Collaboration:
In conjunction with the Director of Housing and Operations, respond quickly to data analysis or reporting requests from the development, finance, or housing departments
Be the first point of contact for data related questions and function
Develop a Data Dashboard and Social Impact Receipt which demonstrates the return on investment for Homeward Bound stakeholders
Education, Experience and Computer Skills:
BA or BS degree
2 + years progressively responsible experience as a data analyst
Direct experience in planning, managing, and implementing new strategies or databases
Proficiency in Excel, and experience with Salesforce, Tableau, ETO or similar databases
Must be detail oriented
Clear and organized communication which fosters a cohesive team environment
Committed to the mission of Homeward Bound of Marin
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings
Ability to train staff
Excellent written and verbal communication skills, including computer Excel and Word. Ability to create pivot charts a must
Diplomatic, ability to multi-task, flexible, and sense of humor
Compassionate, kind, innovative and willing to experiment with new strategies and in a team environment.
Ability to stand for extended periods of time (6 – 8 hours per day)
Ability to sit, and use a computer mouse, keyboard, and monitor, for moderate periods of time (1 – 3 hours per day)
Ability to lift and/or move objects weighing up to 50 pounds
Outgoing personality/able to work with a variety of staff at different levels
It always has been and continues to be Homeward Bound’s policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without regard to race, color, ethnicity, religion, national origin, creed, ancestry, gender, sexual orientation, gender identity or expression, age, disability, work-related injury claim, veteran status, or political ideology, or any perception thereof.
Homeward Bound is committed to providing safe and productive working, learning, and living environments for our staff and clients. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.
SALARY AND BENEFITS
DOE with a competitive benefits package which includes 100% employer paid medical and dental insurance, 2 weeks’ vacation, and access to a 403b retirement plan.
Send resume and cover letter.
Include in subject line: “Program Analyst 2020”
Please, no phone calls. Thank you.
Homeward Bound of Marin pursues a mission of "opening doors to safety, dignity, hope and independence" with a goal of "ending homelessness through training, housing and hope."