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Program Analyst
Homeward Bound is Marin County's

Details (optional)

Program Analyst

Homeward Bound is Marin County's

Job Summary

Job Type
Job Last Posted
Job posted 8 days ago
Job Role
Head of Program
Employer's Industry

Job Description

Title: Program Analyst Regular Full Time: 40 hours a week

Starting Hourly Rate: $31- $36.00 DOE Grade: n/a

Reports to: Director of Housing and Operations Start Date:

Unit: Administrative

At Homeward Bound of Marin, we end homelessness in Marin County through affordable housing development, supportive services, job training, and social enterprise; if this excites you, then we want to hear from you!

We’re seeking a Program Analyst ! Reporting to the Director of Housing and Operations, the Program Analyst is responsible for the collection, management, analysis, and quality assurance of all data related to Homeward Bound’s housing programs and businesses.

This is an exciting opportunity for a mission-driven, hands-on, program analyst looking to work independently and as a team, while contributing to a vibrant, innovative nonprofit organization with a strong business acumen.


Data Collection and Management

Work collaboratively with program Coordinators, Managers, and Directors to effectively train Case Managers and all staff performing data entry as Users of the organization’s Homeless Management Information System (HMIS) and Whole Person Care (WIZARD) systems

Collaborate with program staff to improve intake and exit assessment process.

Collaborate with Director of Housing and Operations to ensure compliance with county-wide databases.

File and safeguard all data existing outside of HMIS and WIZARD systems, including data files pertaining to Homeward Bound’s Culinary Academy

Data Analysis and Quality Assurance:

Filter and “clean” data by reviewing reports, and printouts, to locate and correct data entry problems

Crunch data monthly to provide monthly housing outcomes/exit reports

Train all program Coordinators, Managers, and Directors to quality assure their staff’s data entry

Provide data analysis training to Coordinators, Managers, and Directors so that they are capable to present monthly program reports and make relevant connections between anecdotal information and statistical data

Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality

Reports and Collaboration:

In conjunction with the Director of Housing and Operations, respond quickly to data analysis or reporting requests from the development, finance, or housing departments

Be the first point of contact for data related questions and function

Develop a Data Dashboard and Social Impact Receipt which demonstrates the return on investment for Homeward Bound stakeholders


Education, Experience and Computer Skills:

BA or BS degree

2 + years progressively responsible experience as a data analyst

Direct experience in planning, managing, and implementing new strategies or databases

Proficiency in Excel, and experience with Salesforce, Tableau, ETO or similar databases

Must be detail oriented

Special Qualifications:

Clear and organized communication which fosters a cohesive team environment

Committed to the mission of Homeward Bound of Marin

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Adept at queries, report writing and presenting findings

Ability to train staff

Excellent written and verbal communication skills, including computer Excel and Word. Ability to create pivot charts a must

Diplomatic, ability to multi-task, flexible, and sense of humor

Compassionate, kind, innovative and willing to experiment with new strategies and in a team environment.


Ability to stand for extended periods of time (6 – 8 hours per day)

Ability to sit, and use a computer mouse, keyboard, and monitor, for moderate periods of time (1 – 3 hours per day)

Ability to lift and/or move objects weighing up to 50 pounds


Outgoing personality/able to work with a variety of staff at different levels



It always has been and continues to be Homeward Bound’s policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without regard to race, color, ethnicity, religion, national origin, creed, ancestry, gender, sexual orientation, gender identity or expression, age, disability, work-related injury claim, veteran status, or political ideology, or any perception thereof.


Homeward Bound is committed to providing safe and productive working, learning, and living environments for our staff and clients. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.


DOE with a competitive benefits package which includes 100% employer paid medical and dental insurance, 2 weeks’ vacation, and access to a 403b retirement plan.


Send resume and cover letter.

Include in subject line: “Program Analyst 2020”

Please, no phone calls. Thank you.

Business Overview

Our Story

Homeward Bound of Marin pursues a mission of "opening doors to safety, dignity, hope and independence" with a goal of "ending homelessness through training, housing and hope."

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