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Office Experience Assistant (SF)

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Office Experience Assistant (SF)
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Job Summary

Job Type
Entry-level, Part-time
Job Last Posted
Job posted 16 days ago
Job Role
Administrative Assistant, People Operations
Employer's Industry
Nonprofit, Education

Job Description engages the public in public schools by giving people a simple, accountable, and personal way to address educational inequity. In this , board member Stephen Colbert tells the organization's story.

Since its launch in 2000, more than 3.1 million "citizen philanthropists" have donated to classroom projects on, channeling books, field trips, technology, and other resources to more than 27 million students in public schools, overwhelmingly from low-income households. Along the way, the organization helped to pioneer the field of crowdfunding and continues to , even as we experience our yet!

Through its and culture, earned recognition as the 2017 #1 "Best Nonprofit to Work For" by the Nonprofit Times.

Our Team:The People Operations team promotes a culture where our colleagues are appreciated, can thrive, and achieve outstanding results on behalf of our teachers and students. We provide consistently high-quality, efficient, and user-focused HR, IT, and Facilities services, and lead the thinking around how to motivate and retain our amazing team.

We are looking for friendly, enthusiastic teammates to provide exceptional assistance to our growing community. If you are motivated by our mission and get a thrill from helping people, we want to hear from you!

You will:

  • Maintain a high-functioning office which includes: overseeing office supply orders and inventory, kitchen refreshments, furniture, equipment, and stocking items. 
  • Greet guests, distribute mail and packages, and respond to office requests from staff members.
  • Work autonomously to design and develop self-serve standard operating procedures for staff, contributing to building office culture, and making sure staff are supported. 
  • Partner with our New York based IT team to troubleshoot basic phone, data, and other IT issues in our SF office as they arise.
  • Assist with office events: scheduling, setting up, and taking down.
  • Support the Office Experience Manager (based in NY) with projects, including creating services and processes to improve staff office experience.
  • Communicate with building management and coordinate work as needed.
  • Coordinate staff birthday acknowledgements, anniversary gifts, and other appreciation initiatives.
  • Join the DonorsChoose social committee to help plan and execute social gatherings for the SF office.
  • Support the People Operations Team with projects, as needed.

You are:

  • Friendly, confident, and eager to deliver on internal customer service. You are passionate about completing daily tasks that keep the office running so staff can complete their work efficiently and successfully. 
  • Strategically minded; you are constantly thinking of creative solutions to improve workplace processes.
  • Detail-oriented in coordinating schedules, meetings, and tracking dates. 
  • A problem-solver who is praised for your attention to detail. You live for organization. You find it satisfying to put things into a system - both data on a computer and physical inventory. 
  • Action-oriented; you have no problem checking off items from your to-do list and are ready to help others when they need it without being directed to do so. You have experience working on projects with little supervision.
  • Tech savvy and thrive in an online environment; You’re comfortable learning new programs and tools quickly and easily. The idea of a fast-paced startup-like environment excites you. 
  • An excellent written and oral communicator; you have excellent interpersonal skills.

The Extras:We value office culture, professional development, and fun. We’re an energetic team that loves what we do and values gratitude. Our office has an open floor plan which supports collaboration and teamwork. 

The Details: 

  • Hours: 20-25 hours/week
  • Days and hours to be determined based on company need, some flexibility is required
  • Commitment: You are able to commit to the role for at least 6 months, and preferably longer than that 
  • Location: San Francisco, CA
  • Compensation: $17/hour based on skills and experience
  • Min. Experience: One year of comparable experience; College degree preferred but not required

To Apply
You may apply online here: Please submit your resume, and a cover letter addressed to Shanique Parris, Office Experience Manager. 

A Final Note
The team works toward a nation where students in every community have the resources needed for an excellent education. To do this, we hire and support a diverse team of the best and the brightest talent available. We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.

Business Overview

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