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Barista
Specialty's Café & Bakery

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Barista
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Specialty's Café & Bakery
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 16 days ago
Job Role
Barista
Employer's Industry
Food & Hospitality

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Essential Functions:

Customer Service:

  • Engage with customers by welcoming them, providing warm, friendly and genuine service, understanding their needs and thanking them for their visit.
  • Carry a friendly, energetic, personable demeanor and passion for great customer service, with a customer-first mentality.
  • Determine customers’ needs by asking questions and sharing product knowledge.
  • Demonstrate that customers come first by serving them with sense of urgency.
  • Contribute to an overall positive and collaborative environment.
  • Take pride in every aspect of your work and perform it with energy and enthusiasm.

Operational Excellence:

  • Keep a professional overall presentation, by modeling friendly, respectful and business-appropriate communication with coworkers and customers.
  • Maintain a clean and well-groomed personal appearance in accordance with Specialty’s Personal Appearance and Attire Standards Policy.
  • Wear Specialty’s approved hair restraints, gloves and aprons to protect food safety.
  • Ensure proper hand-washing and hygiene to protect food safety.
  • Follow all regulations, policies, and procedures regarding food handling, personal hygiene, safety, and proper sanitation.
  • Demonstrate customers come first by serving them with sense of urgency.
  • Maintain a meticulously clean and tidy environment through regular cleaning, stocking, and organizing.
  • Complete Opening and Closing Checklists and Weekly Cleaning Chart.
  • Have a thorough knowledge and understanding of Specialty’s & Peets Menu/Prices.
  • Follow all standards for merchandising, stocking, rotating and storing product.
  • Provide consistent quality in the preparation of coffee, espresso, tea, and smoothies drinks.
  • Provide sample coffee, espresso, tea, smoothies, and bakery items to customers by keeping in mind the time of day, sales opportunities and weather.
  • Participates actively in training to learn new and promotion products. Continually works to expand product knowledge.
  • Maintains a clean and stocked store area by performing routine cleaning and on-going maintenance of coffee & espresso machines in keeping with our Barista Coffee Manual.
  • Ability to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
  • Report all accidents and injuries in a timely manner to management team.
  • Perform required physical tasks during the work shift.
  • Perform additional projects/duties as assigned by management.

Skills/Requirements:

Don’t worry if you’ve never been a Barista. Specialty’s is dedicated to teaching you our fun techniques to make you the best Barista in the game!

  • Food Service or Retail experience preferred, not required.
  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation.
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Meet store operating policies and standards, including providing quality beverages, food products, cash handling, store safety and security, with or without reasonable accommodation.
  • Provide quality service, taking pride in working behind the scenes to prepare quality products for our customers.
  • Ability to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
  • Take pride in every aspect of your work and perform it with energy and enthusiasm.
  • Available to perform many different tasks within the store during each shift.
  • Must be at least 18 years of age.
  • Authorized to work in the United States ( Specialty’s participates in E-Verify ).
  • Food Handler Certificate/Card (Must have 2 weeks of hire).

Physical Requirements:

  • Ability to smile, kneel, reach, bend, stoop, push and/or pull, and lift 35 pounds.
  • Ability to work in a standing position for long periods of time (up to 8 hours).

Job Environment:

  • Fast-Paced, High-Intensity Work Environment.
  • Operates in a kitchen environment, housed with equipment such as an oven, bread slicer, meat slicer, toaster, microwave, espresso machine, duchess, soup kettles and chef’s knives.
  • The employee is frequently exposed to heat, steam, and noise.
  • Requires frequent contact/immersion of hands in water, sanitation solutions, meat products, and produce items.
  • Involves some exposure to hazards or physical risks, which require following basic safety precautions.

To be a successful Team Member at Specialty’s:

  • Be extremely reliable and punctual.
  • Enjoy working in a team-environment and building great professional relationships with Coworkers and Managers.
  • Carry a friendly, energetic, personable demeanor, and passion for great customer service.
  • Be able to work quickly, learn new information, multi-task and incorporate feedback into personal performance.

We are looking for:

  • A Team Member who is dedicated in creating an exceptional customer experience.
  • A Team Member who can be themselves, sincere, genuine, kind, fun and humble.
  • A Team Member who is willing to always learn and grow within the company.

OAK789

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Business Overview

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