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Server
Radisson Hotel Oakland Airport

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Server
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Radisson Hotel Oakland Airport
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Job Summary

Job Type
Part-time
Job Last Posted
Job posted 24 days ago
Job Role
Food Server
Employer's Industry
Food & Hospitality

Job Description

Valid Food Handlers card Required

The Bar & Grill at the Radisson Hotel Oakland Airport is currently looking for experienced server with excellent customer service skills. Must be available weekends(Friday Saturday Sunday required) & holidays. Position would start on a PT / on call basis with the possibility of FT.

Shifts are generally 4PM-12PM but start time may vary.

 

JOB DESCRIPTION:

To provide the service of food and/or beverage to include order taking and delivery of any food and/or beverage items in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

 

ESSENTIAL FUNCTIONS:

  1. Check station before, during, and after shift for proper set-up and cleanliness. Maintain condition and cleanliness of work area.
  2. Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  3. Record the details of the order from the guests, repeating the order to the guest to check for accuracy utilizing the guest’s name as much as possible.
  4. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
  5. Retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
  6. Interact with guest.
  7. Maintain a positive attitude throughout shift.
  8. Work as a team player and assist co-workers as needed.
  9. Replenish beverages as necessary and check with guests for overall satisfaction.
  10. Market and serve upon request any dessert items or specials of the day.
  11. Present check to guests promptly.
  12. Collect payment for check, always thank guest and invite them to return.
  13. Clear, clean, and set tables.
  14. Perform all assigned side work to include replenishing condiments and restocking service areas.
  15. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
  16. Maintain self-banking procedures.
  17. Perform any other duties as assigned.

 

POSITION REQUIREMENTS:

  1. Ability to maintain standards for service, steps of service and all departmental standards.
  2. Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  3. Knowledge of the appropriate table settings, service ware, and menu items.
  4. Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicate with guests to explain and record orders.
  5. Ability to remember, recite, and promote the variety of menu items.
  6. Able to promptly deliver the correct orders to each table.
  7. Ability to operate/learn Point of Sales procedures to pre-check order and close out the check.
  8. Prior food and beverage experience required. Prior hospitality experience preferred.
  9. Cash handling experience preferred.
  10. Maintain professional demeanor and ensure cleanliness of uniform.
  11. Self-motivate during slow periods.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Experience:

  • bartending: 1 year (Preferred)
  • waitress: 1 year (Required)

Education:

  • High school or equivalent (Preferred)

License:

  • food handler certificate (Required)

Additional Compensation:

  • Tips

Work Location:

  • One location

Benefits:

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Flexible schedule

Working days:

  • Sunday
  • Saturday
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday

Tip income:

  • Yes

Typical start time:

  • 4PM

Typical end time:

  • 12AM

Pay Frequency:

  • Bi weekly or Twice monthly

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • High stress tolerance -- thrives in a high-pressure environment
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a high school diploma/GED

Duties:

  • Greeting and seating customers
  • Taking orders
  • Delivering food
  • Serving alcohol
  • Busing, cleaning, and resetting tables
  • Answering phone calls
  • Placing to-go orders
  • Prep or side work
  • Preparing bill and processing payment
  • Cleaning duties such as stocking, sanitizing, sweeping floors, washing dishes
  • Reconciling daily cash transactions

Desired Skill(s):

  • Handling cash accurately
  • Processing credit cards
  • Basic math calculations without a calculator
  • Using a calculator
  • Using Point of Sale software
  • Using other restaurant software
  • Making change accurately
  • Using a digital cash register
  • Operating a variety of equipment, such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines

Business Overview

Our Story

Set in a commercial plaza off I-880, this modern airport hotel is 3 miles from Oakland International Airport, and less than a mile from A's and Raiders games at the Oakland-Alameda County Coliseum.

Casual rooms offer complimentary Wi-Fi, flat-screen TVs and sitting areas, as well as Keurig coffeemakers, microwaves and minifridges. Suites add living rooms and bar areas. Room service is available.

There's a free airport shuttle. Other amenities include an all-day restaurant/bar and a cafe, in addition to an outdoor pool, a gym, and a courtyard with fire pits. Breakfast is provided for a surcharge.

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