We are seeking a FULL TIME customer service representative (CSR/receptionist) for our large, fast paced, high volume, automotive service center.
CALL OR TEXT: SANDRA AT (949) 396-2385
Greet customers as they arrive in a pleasant and professional manner assisting them as needed
Complete check in paperwork for vehicles being dropped off for repair work
Answer incoming phone calls in a prompt, polite and professional manner
Establish and maintain good working relationships with customers to encourage repeat and referral business
Screen calls, answer questions, direct call to the correct person, and/or obtain enough information to allow for follow-up
Pre-closing Repair Order file prior to Vehicle delivery - accurate costing analysis, compliance, following SOPs
Tracking and following up with assignments received from our many referral accounts
Daily Accounts receivable follow up and monthly Vendor payments
Schedule and track customer appointments
Must be able to pass pre-employment test such as background check.
Must have at least 2 years of Customer Service experience, Invoices/statements, and familiar with Accounts Receivable
Please submit resume to apply for this opportunity.
A Commitment to Our Community
As the largest independently owned and operated auto body collision and service facility in Orange County, we’ve built an understanding of what our community is looking for. How do we know? Well, outside of serving the community since 1975, our owner — David March — has lived in the area his entire life!
Since opening this facility, David has aimed to provide every customer with a memorable auto body experience. This can be seen throughout the facility, from the auto body team he’s assembled at both locations to the different divisions within the facility to help streamline the repair process.