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Beacon Student Success Coach at Francisco Middle School
Telegraph Hill Neighborhood Center (TEL HI)

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Beacon Student Success Coach at Francisco Middle School

Telegraph Hill Neighborhood Center (TEL HI)
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Job Summary

Job Type
Full-time, Part-time
Job Last Posted
Job posted 27 days ago
Job Role
Social Work
Employer's Industry
Sports & Fitness

Job Description

TEL HI's Beacon at Francisco Middle School is creating the position of Student Success Coach to help create a more equitable and successful school experience for students who have been traditionally marginalized. We seek a creative, adaptable candidate to develop this role and become a key part of our mission and vision. The coach will work closely with the Beacon director and the school Wellness team to provide case management and outreach services to youth and families, serving up to 20 students in addition to any in need of drop-in support. Services include intake, assessment, goal setting and planning, advocacy and referrals to appropriate resources and therapeutic support.

The coach will provide at least one weekly support group for students during school or after school. The coach will be responsible for completing paperwork such as ongoing progress notes, quarterly evaluations and intake and closing documentation and will participate in the development of summer programming for 8th-grade students to better prepare them for high school. The coach will actively support Francisco and Beacon community events, programs, and workshops.

The Student Success Coach must be available Monday through Friday during and after school. Hours may vary slightly in accordance with the SFUSD calendar and program needs, including some nights and occasional weekends.

Duties and Responsibilities:

  • Build positive relationships with youth and their families
  • Work with a caseload of up to 20 youth throughout the school year, in addition to supporting youth during drop-in hours as needed
  • Support youth facing a variety of challenges and circumstances through one-on-one meetings, advocacy and referrals
  • Develop a case management plan for each youth including intake/assessment, service plan and goals, ongoing progress notes and evaluations
  • Work with support service agencies, their staff and programs
  • Document interactions with clients in case files and report to Francisco Beacon Director
  • Maintain consistent contact with families of youth to provide positive feedback, assess for additional needs and make referrals for support
  • Lead a weekly group to provide academic and/or behavior support to students
  • Provide classroom support to students as needed, based on teacher requests and referrals
  • Develop and maintain productive relationships with school staff, including administration, social worker, counselors, teachers, and academic liaison
  • Participate in school Student Assistance Program (SAP) and other meetings to provide coordination and socio-emotional support to youth and families
  • Support program deliverables for the Beacon after-school and summer programs such as youth outreach, academic tutoring, goal setting sessions, and running leadership and other youth activities
  • Participate in evaluations including the Youth Program Quality Assessment process and administration of program surveys
  • Attend staff meetings and trainings as required
  • Uphold TEL HI and Francisco policies for safety, supervision, mandated reporting and risk management
  • Additional responsibilities as assigned by Supervisor


  • A BA/BS in Social Work, psychology /education or related field preferred
  • Or 3+ years of relevant professional experience, including case management, mentoring, group facilitation, truancy interventions, counseling, collaboration with teachers and school personnel, and familiarity with school services and youth interventions
  • A passion for social justice and knowledge of the challenges faced by low-income San Francisco youth and families
  • Ability to be a strong team player who can also work independently
  • Understanding of community- and school-based programming and Youth Development Practices & Principles, the Common Core standards and Restorative Practices
  • Knowledge of MS Office, Excel, and Internet based research
  • DOJ, FBI, Child Abuse Index, TB clearances

The North Beach-Chinatown Beacon Center at Francisco Middle School provides youth, families and community members with safe and engaging programming, offering academic support, enrichment, recreation and youth development and employment opportunities. Services are offered during the school day and after school throughout the school year and during summer at Francisco Middle School.

Telegraph Hill Neighborhood Center (TEL HI) is a nonprofit organization located around the corner from Francisco Middle School. Its mission is to enhance the lives of the people in the community. Founded in 1890, TEL HI provides opportunities for individuals and families to enrich their quality of life. We focus on children, youth, families, and seniors to create and strengthen community bonds, to promote health and wellness and broaden education and cultural experiences. Program services include: Preschool (18 months to 5 years), Elementary School Academy (K-5th grade), Teen Programs at Galileo High School and North Beach Place Apartments, North Beach-Chinatown Beacon Center at Francisco Middle School, and Senior Program. Visit

Interested candidates please submit a cover letter and resume to Beacon Director Lorraine Orlandi.

Job Types: Full-time, Part-time

Salary: $24.00 /hour

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement

Hours per week:

  • 30-39

Pay Frequency:

  • Bi weekly or Twice monthly

Business Overview

Our Story

We are the Telegraph Hill Neighborhood Center, but you can call us TEL HI for short. We bring people of all ages, cultures, and backgrounds together, and we try to help everyone in a bunch of different ways. You’ll find a broad range of programs and services in a safe, stable “home away from home,” which is something we’ve offered to the community for well over a century.

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