We are seeking a highly motivated individual who is personable, takes initiative and thrives in a company dedicated to enriching the lives of our consumers with memorable wine experiences. The ideal candidate will be extroverted with a gregarious personality and a true passion for sharing wine others. Previous wine Retail or Tasting Room sales experience preferred, with an ability to run the day-to-day business driven by sales and company goals. A dedicated Napa Valley enthusiast is a must.
Assist in creating and executing an exceptional, consistently high-end personal experience that is approachable for hospitality guests. Drive revenue and take a leadership role in building wine sales throughout the location.
Conduct memorable wine experiences for each guest sharing knowledge, passion and education of wine resulting in wine sales and wine club memberships. Daily operational duties include wine tastings and facilitating wine by the glass offerings. This individual is the primary source of wine related customer service, promoting the company at networking and outside events, ensuring exemplary customer service. This role will focus on accomplishing sales goals, fulfillment management, systems management and updating all facets of event planning and execution on-property. This will require coordinating and collaborating with the marketing department. The Wine Sales Associate works in conjunction with the store manager to manage, hire, and train additional staff and create a great environment for the team to work.
This individual will identify wines, negotiate directly with winery to achieve desired margin, properly merchandise brands throughout Oakville Grocery and online as applicable. This position requires in depth customer ‘intelligence’ gathering to achieve a high-touch in person and phone sales program. Customer intel will be leveraged to heighten the experience for current and previous guests.
Comply with all company safety policies, practices, and procedures. Participate in safety training and report all unsafe conditions or work practices.
Participate in team efforts and perform additional duties as needed.
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Language: Ability to speak and understand basic English required for all positions.
Ability to read, analyze, and interpret reports, financial reports, legal documents, and policies and procedures. Ability to write detailed reports and compile supporting data. Ability to effectively present information to management, clients, outside consultants, and other business contacts, and to facilitate meetings or training sessions as needed.
Ability calculate items such as discounts, commissions, simple interest, percentages, areas, circumference, and volume. Ability to understand fractions, ratios, and proportions. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to a variety of tasks and duties. Ability to adapt to minor changes in routine, solve basic problems, and work with moderate supervision.
Possess advanced intermediate computer skills which can include e-mail, internet, word processing, spreadsheet, database activity, graphic arts and/or publishing, intranet systems, and basic programming.
Education, Experience, Certificates, Licenses:
Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.
Current, valid Driver’s License, insurable driving record, and proof of current automobile insurance required.
Heavy physical activity performing regular strenuous activities, including standing, walking, climbing, reaching, carrying, pushing, pulling, squatting, and other motions. Stability and balance adequate for elevated and/or narrow work areas. Requires lifting and moving objects up to 50 lbs. in weight independently, and up to 100 lbs. or more with assistance. Manual dexterity sufficient to reach, grasp, hold, handle items, and work with the fingers, wrists, elbows, and shoulders. Clear vision (close and distant), peripheral vision, depth perception, and ability to focus. Hearing adequate for working safety around machinery, vehicles, and other equipment.
Primarily in a well lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Periods required in an un-heated indoor setting (wine cellar) with changing conditions. Short periods outdoors while conducting tours or moving between buildings. Moderate noise levels typical of public space: music sound system, public conversations, telephones/cell phones, large groups.
Schedule and Travel Requirements:
Variable schedule: primarily a set schedule but may require weekends, periodic evenings, and/or periodic or seasonal overtime.
Proud to be honored by the North Bay Business Journal's Best Places to Work 2014, 2015, 2016 & 2019.
Equal opportunity employer: all qualified applicants will be considered.
Competitive compensation wage and full benefits offered.
Job Type: Part-time
Originally opened in 1881, the 130-year old Oakville Grocery is a historic landmark in the heart of Napa Valley. This beautiful gourmet market showcases outstanding new food offerings – delicious seasonal prepared foods, curated gourmet products, breads, cheeses, charcuterie, fresh baked goods, and a new line of Oakville Grocery private label foods. All of the fresh prepared food offered at Oakville Grocery will be sourced from Rudd Farm on Mt. Veeder or our neighbors' nearby farms. The rest of the assortment of gourmet, specialty products hail from California, with a focus on artisnal producers in Napa and Sonoma counties. Don't miss the market's espresso bar and ice cream counter for your daily pick-me-ups!