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Receptionist (PT)
San Francisco-Marin Food Bank

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Receptionist (PT)

San Francisco-Marin Food Bank

Job Summary

Job Type
Part-time
Job Last Posted
Job posted 21 days ago
Job Role
Front Desk, Receptionist
Employer's Industry
Nonprofit

Job Description

Are you a skilled Receptionist who believes in lending your skills to end hunger? If so, consider being a Part-Time Receptionist for the San Francisco Marin Food Bank.

The SF Marin Food Bank is comprised of a dedicated team of approximately 150 staff working collaboratively to provide close to 50 million pounds of food to over 210,000 people in the Bay Area – a region where 1 in 4 people are at risk of hunger. We are currently looking for an Part-Time Receptionist to help support the front desk of our San Francisco office. See job description below and apply today if you would like to join us in our mission to end hunger.

POSITION PURPOSE

The SF - Marin Food Bank’s mission is to end hunger in San Francisco and Marin. We are seeking a receptionist in our San Francisco office who is responsible for creating a professional and welcoming environment for all staff, guests and volunteers that have contact with the SF-Marin Food Bank. She/he will also provide administrative support to various departments.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Provide excellent customer service by cordially greeting staff, guests and volunteers as they approach the reception area, address guests by name whenever possible, and acknowledge departures.
  • Answer phone calls on a multi-line Cisco phone system; respond to inquiries, concerns, suggestions, and complaints in a friendly, polite and professional manner; transfer calls and direct inquiries, concerns, etc. to appropriate department or individual within the organization.
  • Maintain the neatness and security of the lobby, mail and office services area; lock/unlock lobby doors at beginning and end of shift; close security gate at the end of the business day.
  • Distribute incoming faxes to appropriate parties; distribute and coordinate package pick-ups.
  • Provide administrative support, including preparation of organizational binders, mailings, file preparation, special projects, etc. Order office and kitchen supplies; keep office supply cabinets stocked and organized.
  • Maintain and update front desk procedural binder, Food Bank Org chart and phone list.
  • Accept food and financial donations at front desk and process accordingly
  • Work in conjunction with the Sr. Office & Facilities Coordinator to maintain and help staff with all front office equipment.
  • Reliable attendance is essential.
  • Other duties as assigned.

PERFORMANCE MEASUREMENTS

  • Appropriate policies and procedures are maintained and updated on a yearly basis

QUALIFICATIONS

  • High school (or equivalent) required, with a minimum of one-year of professional experience.
  • Working knowledge and demonstrated proficiency in MS office, spreadsheet programs, database management and internet research.
  • Previous administrative work experience; non-profit organization a plus.
  • Strong interpersonal and verbal communication skills.
  • Outstanding phone and customer service skills that incorporate a cooperative and friendly attitude.
  • Ability to work independently with minimal supervision.
  • Strong interpersonal skills with ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment.
  • Ability to appropriately prioritize and manage workload in accordance to specific job description requirements and multi-departmental needs.
  • Bi-lingual Spanish or Cantonese a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: (The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

ENVIRONMENT: Standard office

FINGER DEXTERITY: Requires typing on standard computer.

TALKING: Ability to speak on phone and face to face.

HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS: Frequent and regular movements using the wrists, hands, and fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to view computer screens and documents.

PHYSICAL STRENGTH: Light work; requiring stooping and exerting less than 50 lbs. of force for filing.

COMMUNICATION AND COGNITIVE REQUIREMENTS

REASONING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of practical problems. Ability to interpret instructions.

MATHEMATICS ABILITY: Ability to perform basic math skills.

LANGUAGE ABILITY: Fluency in English.

SALARY: Competitive pay based on qualifications and experience

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer.

Business Overview

Our Story

We’re a team of more than 140 dedicated, inspired people working together to end hunger in San Francisco and Marin. This year, we will distribute 48 million pounds of food – enough for more than 107,000 meals each day. We partner with more than 450 organizations – including 240 neighborhood pantries – to distribute food to low-income residents. Each week, more than 144,000 people are served by our programs. We’re serious about the mission, and also committed to building a terrific place to work. We thrive in an environment that fosters collaboration, leadership, excellence, accountability and respect. If you would like to be a part of building a community where nutritious food is available to all, please consider joining us.

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Workplace
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