COMPENSATION $24.50/hour +$1.50 hourly/ bilingual premium + Full Benefits
PROGRAM Housing Services | San Francisco, CA
REPORTS TO Housing Navigation Coordinator
WORK SCHEDULE Monday-Friday, 9:00am – 5:30pm
UNION REPRESENTATION YES - OPEIU, Local 29; initial fee + monthly dues
DRIVING REQUIRED Yes – Valid CADL and satisfactory driving record required
Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across four sites in San Francisco and Oakland. For more information, visit www.hamiltonfamilies.org.
Program and Position Overview
The Housing Services Program helps prevent families from becoming homeless and helps those experiencing homelessness move as quickly as possible into permanent housing. The program assists families to secure permanent housing through housing search assistance, move-in financial assistance, homelessness prevention, rent subsidies, and home-based case management.
As a Housing Navigation Specialist, you will work with families to help them find and move into market-rate housing. You will be an advocate and matchmaker, supporting families as they find housing that meets their needs. You will collaborate with colleagues to search for potential units with the family, reaching out to landlords and accompanying families to view potential units. In addition, you will: provide coaching for these families about how to be successful in housing search and tenancy; assist families in addressing their housing barriers and; offer referrals to resources such as financial coaching and employment opportunities in their new community. Lastly, you will be responsible for making sure all data about the family and their activities and additional files are accurate, complete and up-to-date in the internal database. This position requires a California Driver License and clean driving record.
Primary Duties and Responsibilities
Qualifications, Skills and Abilities
Compensation and Benefits
Great benefits: Hamilton Families (HF) offers excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA and 24-Hour Fitness locations. Additionally, HF offers tax-deductible commuter benefits that can be applied to public transit, parking, and ride sharing services like Lyft Line and Uber pool.
Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the Stability team is great for an individual who is interested in exploring community based nonprofit work, social work, or mental health disciplines. We also offer a $1,000 tuition reimbursement to employees each year (after 12 months of employment) and offer dozens of internal and external trainings for staff at every level annually.
Time off: HF employees enjoy generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.
Long-term benefits: HF offers an employer-matched 403(b) retirement plan, tuition reimbursement, and other great long-term benefits!
Founded in 1985, Hamilton Families established San Francisco’s first shelter for families experiencing homelessness. Today we are San Francisco’s leading service provider to homeless families, with an array of highly effective programs at sites in San Francisco and Oakland.
Hamilton Shelter Program in the Tenderloin provides safe shelter, three meals a day and critical social services to 50 families a night for up to six months.
Hamilton Transitional Housing houses and supports up to 25 families at high risk for chronic homelessness for 6 to 18 months. Families receive intensive social services to identify and address factors contributing to their homelessness.
Hamilton Housing Solutions prevents homelessness whenever possible and assists families who have become homeless with housing search assistance, temporary rent assistance, case management, job search and other services for up to 18 months to help them find and retain a permanent home.
Children’s Services are integrated throughout all our programs, providing therapeutic support and enrichment activities to strengthen children’s resiliency, promote academic success and enhance the parent-child bond.
Culture & Perks