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Facilities Technician
Smitten Ice Cream

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Facilities Technician

Smitten Ice Cream
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Job Summary

$25-40 per hour
Job Type
Job Last Posted
Job posted 18 days ago
Job Role
Handyman, Facilities Maintenance
Employer's Industry
Food & Hospitality
Job Schedule
Evenings, Afternoons, Mornings, Weekends, Weekdays

Job Description

Smitten Ice Cream is searching for a Facilities Technician focused on preventative and maintenance repairs for our store fleet, equipment, and central kitchen. This position works 80% in the field, 20% managing relationships with contractors and vendors and overseeing the budget. 


  • Partner with Operations team to assess needs for shop maintenance and repairs and perform both preventative and regular maintenance on all assigned areas, placing special focus on minimizing system downtime
  • Preventative and repair tasks, including HVAC systems, store/kitchen equipment, refrigeration, plumbing, and physical locations
  • Own the communication/coordination between General Managers and contractors on ETAs, parts & repairs, proposals and repair completion follow-up 
  • Educate staff on how to properly maintain equipment in good working order
  • Ensure smooth day-to-day operations of our shops so that equipment, janitorial, fire safety, and general maintenance are implemented in a manner consistent with policies and procedures
  • Routinely visit our locations to ensure job completion, a clean environment, and cost-effective operation 
  • Operate and maintain delivery vehicles
  • Develop predictive and preventative maintenance plans and implement them to ensure decrease in repairs and breakdowns
  • Monitor equipment inventory and place orders when necessary
  • Monitor expenses and control the budget for maintenance
  • Manage relationships with Landlords, property owners, contractors and service providers
  • Keep maintenance logs and report on daily activities


  • 2+ years experience in facility operations and maintenance/repair
  • Broad Knowledge of maintenance strategies and tactics
  • General mechanical knowledge for building systems including HVAC, plumbing, electrical, and an understanding of common maintenance issues and their fixes
  • Weekend availability will be required
  • Authorized to work in the United States

What We Offer You

  • Competitive pay 
  • Flexible, part-time schedule
  • An entrepreneurial work environment 
  • A welcoming and supportive team where diversity and creativity are valued
  • Ice Cream!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and welcome diversity in the workplace. We encourage candidates from underrepresented populations to apply.

Business Overview

Our Story

About Us

At Smitten Ice Cream, we are makers through and through – from our flavors right down to our ice cream machines, we make it all. Because we believe that ice cream can and should be better. Hell no status quo.

We’re reinventing the ice cream experience by churning each scoop to-order, from scratch, using the freshest, purest ingredients and patented liquid nitrogen-enabled technology. From our founder’s early days on the streets of San Francisco (literally) to our family of scoop shops across the Bay Area and Los Angeles, we’ve been challenging the status quo from Day 1. And we’re just getting started.

Team Size

101+ team members


Culture & Perks

Women Owned
Commuter Benefits
Community Oriented
Mission Driven
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This job allows 1-Click Apply. Click here to unlock 1-Click Apply and complete this application.
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