Senior Advocacy Services is seeking the ideal candidate to join our team working with residents in the long term care setting as an Ombudsman. What’s an Ombudsman you ask? It’s that person who is a problem solver, is naturally inquisitive and has the fortitude to succeed where others may not. Of course, the primary quality is one who has a fundamental respect and adoration for seniors and the disabled. If that sounds like you, then join us to be the person to work directly with residents to help advocate for their rights and dignity, working together to resolve issues with or on behalf of a senior or disabled person often in a vulnerable position. You will be called upon to serve as the front line investigator of elder abuse and required to interact with law enforcement. Your skills to provide a listening ear and then move towards problem solving solutions as well as conflict resolution will be accessed frequently. You will be comfortable serving in what may be perceived as an adversarial position and holding people accountable. The Ombudsman team will work as support in a collaborative manner but you will be primarily working in an autonomous fashion directly with residents. You will have strict reporting requirements and need to document interactions in a regular and timely fashion, so computer literacy is required. This is an amazing opportunity to serve the senior and disabled community and be very proud of your work.
If you would like to learn more about the agency, please access our website.
Finally, you will have to be eligible to pass a background clearance, attend a 40 hour Ombudsman training class and pass the state certification exam. Computer literacy is mandatory.
Position is 40 hours a week but may be flexible for 28 - 32 hours for the right person.
Senior Advocacy Services
Senior Advocacy Services is a non-profit agency that advocates for the rights and dignity of those experiencing health and aging challenges. We are one agency with three programs: HICAP, Long Term Care Ombudsman and the Elder Justice Initiative.
Support is from federal and state grants, community funds and contributions from foundations and generous individuals who value the services of our organization.