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Senior Development Associate
A Place Called Home

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Senior Development Associate

A Place Called Home

Job Summary

Wage
$19-22 per hour
Job Type
Full-time
Job Last Posted
Job posted 1 day ago
Job Role
Sales Developement Representative, Business Developement Representative

Job Description

Job Title: Senior Development Associate

Department: Development

Reports to: Associate Director of Development

FLSA Status/Hours: Non-Exempt/Full Time

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

Summary

Under the direction of the Associate Director of Development, who reports to the Director of Institutional Giving, the Senior Development Associate serves as lead database manager, maintains contributor records, tracks reporting requirements, develops foundation reports and manages donor stewardship.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Senior Development Associate will perform the following duties and meet the following expectations:

Donor database administration:

  • Serves as lead Salesforce administrator, helping to inform structure and best practices;
  • Ensures accuracy and maintenance of donor and donation records on a contemporaneous basis;
  • Reconciles donor database with accounting department on a monthly basis;
  • Generates accurate mailing lists for development events, appeals and other solicitations;
  • Manages APCH’s donation processing procedures and protocols to ensure fidelity across department and organization
  • Produces all board, funder and internal reports from Salesforce with absolute accuracy;
  • Helps maintain general organization of Development Department at all times;

Stewardship and grant reporting:

  • Develops and maintains excellent proactive working relationships with program leads and line staff, identifies key opportunities across the agency for donor engagement, thinks strategically about how stewardship may facilitate cultivation toward new gifts;
  • Works with colleagues to develop timely and appropriate stewardship opportunities for donors, including but not limited to assisting with visits, stewardship events and special recognition (e.g., garden bouquets or other gifts), in alignment with established stewardship levels and protocols;
  • Tracks foundation grant reporting requirements in Salesforce to ensure compliance with external deadlines and foundation processes;
  • Communicates as needed with foundation personnel around the administration of required reports;
  • Anticipates reporting needs and deadlines, develops foundation reports in partnership with program staff or other colleagues as appropriate, and prepares in advance for on-time submissions;
  • Produces well-written, cogent and persuasive letters, emails, narratives and/or other materials for external audiences; provides thoughtful and well-considered comments and edits to report narratives and communications drafted by program staff or others;
  • Works closely with staff to manage department work plan which includes tasks related to proposals/grants, communications, fundraising, volunteer committees and events;
  • Adheres to the highest ethical and professional standards and values at all times;
  • Other duties as assigned.

Qualifications

To perform this important job successfully, the Senior Development Associate must be able to fulfill all of the elements of the Job Description to the highest standard, and be able to work well with colleagues in a high energy, collaborative environment with open communications. The ideal candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. All employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, you are expected to speak up if you become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in your purview areas. Likewise, because each employee and each department is integral to the entire APCH community, we expect that as you focus on your area, you will also consider the big picture and the overall mission of the agency, and communicate with the appropriate individuals if/when you become aware of problems and/or have suggestions for ways and opportunities to make APCH stronger and better. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

Excellent Oral and Written Communication Skills

Professionalism

Customer Service

Time Management

Ability to Multi-task

Flexibility

Mission-Driven

Dedicated to excellence

Detail-Oriented

Strong Organizational Skills

Microsoft Office Skills

Bilingual (Spanish/English) Preferred

Education/Training/Experience

  • Bachelor of Arts
  • Minimum of 3 years of related experience and/or training in areas of gift processing and acknowledgement
  • Experience working with Salesforce database required

Physical and Mental Demands

  • Able to work in a dynamic and high noise level environment typical of a youth center
  • Walking, standing required on daily basis
  • Sitting and use of hands/vision for computer work for extended periods of time
  • Lift up to 25 pounds occasionally
  • Able to communicate and convey accurate information
  • Type 45WPM

Business Overview

Our Story

A Place Called Home provides a safe, nurturing environment with proven programs in arts, education and wellness for the young people in South Central Los Angeles to help them improve their economic conditions and develop healthy, fulfilling and purposeful lives.

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