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Program Coordinator
A Place Called Home

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Program Coordinator

A Place Called Home

Job Summary

$17-19 per hour
Job Type
Job Last Posted
Job posted 1 day ago
Job Role
Community Counselor, Social Work Case Manager, Campaign Coordinator

Job Description

Department: Counseling

Reports to: Associate Director of Counseling Services

FLSA Status/Hours: Non-exempt

Hours: 35 hours per week, Tuesday through Saturday

A Place Called Home (APCH) is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.


Under the supervision of the Associate Director of Counseling, the IMPACT Program Coordinator (IPC) serves as the liaison for APCH members with the highest needs and assists with their integration into APCH programs and services. The IPC monitors member behavior to identify, prevent or de-escalate injurious and destructive behavior in the classroom and on campus and to provide behavior intervention and socio-emotional support in the most severe behavior circumstances. The Coordinator is responsible for creating behavior modification plans and tools for various members across the camps site, particularly focusing on Opportunity Youth population. The YIPC assists in creation and implementation of behavior support plans; and works with the Counseling team and all staff to implement and monitor the progress of intervention plans in accordance with A Place Called Home’s REACH values.


  • Identify and manage case load of high-need population
  • Create Individual Program Plans (IPP’s) and provide follow-up support to ensure they are carried out as designed
  • Track case plans and submit monthly reports (written case studies as needed)
  • Monitor members to detect unusual or harmful behavior and reports potential escalation of behavior to Counseling Team.
  • Prevent and de-escalate harmful behavior in a behavior crisis situation to reduce members’ risk of injury and ensure safety of others, using Nonviolent Crisis Prevention and Intervention (CPI) strategies
  • In most severe circumstances, where member behavior presents immediate safety concerns, provide physical restraint (learned via appropriate training) as means of removing member from the situation and de-escalation
  • Collaborate with Counseling Team and appropriate staff to assist in the development, implementation, and modification of behavioral intervention and support plans
  • Monitor and ensure members remain in designated locations on agency campus
  • Circulate throughout campus including instructional spaces and general areas to serve as a consistent and supportive presence to members throughout program hours
  • Provide mediation in conflict situations between members and staff (if necessary) to prevent behavioral crisis
  • Document members’ behavioral progress and shares progress with Counseling Team and staff during Case Conference
  • Provide training for staff on behavior assessment, modification and de-escalation skills
  • Understand and abide by California’s Mandate Reporting Law

Other Responsibilities

  • Create and submit paperwork and monthly reports in a timely fashion
  • Attend all required meetings (Staff, Supervisor, etc.)
  • Support other team members in carrying out center protocols, rules, and policies
  • Administrative duties as assigned (including filing, writing case studies, tracking behavior patterns, maintaining case notes)
  • Perform other tasks as assigned


To perform this important job successfully, the IMPACT Program Coordinator must be able to fulfill all of the elements of the Job Description to the highest standard, and be able to work well with colleagues in a high energy, collaborative environment with open communications. The ideal candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. All employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, you are expected to speak up if you become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in your purview areas. Likewise, because each employee and each department is integral to the entire APCH community, we expect that as you focus on your area, you will also consider the big picture and the overall mission of the agency, and communicate with the appropriate individuals if/when you become aware of problems and/or have suggestions for ways and opportunities to make APCH stronger and better. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

Excellent Oral and Written Communication Skills


Customer Service

Time Management

Ability to Multi-task



Dedicated to excellence


Strong Organizational Skills

Microsoft Office Skills

Bilingual (Spanish/English) Preferred


  • 3 years experience in providing behavioral intervention or behavior management services to moderate to severe emotionally-disturbed individuals
  • Associate's degree or equivalent of 60 semester or 90 quarter units in psychology, mental health, behavior management, special education, or a field closely related to the knowledge and abilities of this classification, from an institution of higher learning recognized by the Council for Higher Education Accreditation.
  • Certification in Crisis Prevention and Intervention (CPI)
  • Equivalency Provision: Certificate in a psychiatric technician or other similar mental health program from an institute of higher learning recognized by the Council for Higher Education Accreditation may substitute for one year of the required experience
  • Knowledge of Applied Behavior Analysis (ABA) required.

Physical and Mental Demands

  • Able to work in a dynamic and high noise level environment typical of a youth center
  • Walking, standing required on daily basis
  • Sitting and use of hands/vision for computer work for extended periods of time
  • Lift up to 25 pounds occasionally
  • May require the ability to lift, move, or restrain members either with assistance and/or skilled techniques
  • May require a valid California driver's license and the availability of private transportation or the ability to obtain transportation.
  • Able to communicate and convey accurate information
  • Type 45WPM

Additional Information

  • Ability to learn and apply most current information, theories, techniques, and practices of the field;
  • Maintain focus and emotional control in stressful interpersonal situations;
  • Implement behavior interventions and supports in a way that aligns to Trauma-Informed Care and Restorative Practices
  • Recognize potential hazards in the workplace and ensure that they are addressed;
  • Intervene in conflicts to facilitate communication and resolve problems;
  • Maintain an approachable manner and build rapport with others;
  • Monitor and manage physical, verbal, and emotional student interactions
  • Persuade others to consider and adopt different point of view in a behavior crisis situation;
  • Respond quickly to changes in the environment;
  • Evaluate situations and context and exercises discretion and judgment to choosing courses of action;
  • Perform physical activities that may involve strength, flexibility and balance;
  • Communicate effectively, both orally and in writing;
  • Model communication and interaction that respect and include all individuals and their languages, abilities, religions, and cultures
  • Identify when members need more clinical support and refer to APCH Mental Health Team 

Business Overview

Our Story

A Place Called Home provides a safe, nurturing environment with proven programs in arts, education and wellness for the young people in South Central Los Angeles to help them improve their economic conditions and develop healthy, fulfilling and purposeful lives.

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