Are you one of those people who always goes out of their way to help those around you? Do you cringe when you see someone providing poor customer service? If so, then you might be a perfect candidate for the Hopsy Customer Experience Team.
Who are we?
Everyone at Hopsy is here because we share a vision for a better future where great beer, the people who produce it and the customers who enjoy it are at the core. We’re building a new model for local beer: we’ve created a marketplace where customers can shop from the best local breweries, choose exactly what they want, and have Hopsy deliver it all to their door.
As a primary face of the business, retaining the customers we acquire is our topmost priority; are you up for that challenge?
Why join Hopsy?
Our motto is simple: we take care of you, and you take care of our customers. We provide a laid back work environment where employees come to work in super casual attire. We offer competitive pay, full benefits, team events and happy hours, delicious beers, and 20 days of paid vacation. All of our staff members are very friendly and helpful, so it won't be long before you feel like you're coming to work with your friends. We even have a beer bell installed that excuses everyone to the bar for special occasions!
Respond to all customer inquiries while:
Job Qualifications & Skills:
Hopsy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hopsy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Our mission is to grow and sustain craft beer worldwide by connecting breweries with beer lovers who care about drinking fresh, quality beer
Hopsy is a small startup with a big mission. We’re building a community of beer enthusiasts who order fresh draft beer directly from craft breweries to be delivered at home. Neighborhood by neighborhood, we’re bypassing the outdated traditional process and making fresh beer more accessible than ever before.
51-100 team members
Culture & Perks