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Integrative Medicine Front Office Manager
Peninsula Integrative Medicine

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Integrative Medicine Front Office Manager

Peninsula Integrative Medicine

Job Summary

Wage
$25-30 per hour
Job Type
Full-time
Job Last Posted
Job posted 29 days ago
Job Role
Front Desk, FOH Manager

Job Description

Would you like to be part of an amazing, positive team where you feel valued?

Do you have experience in healthcare and want to develop your leadership with access to a personal business coach?

We've built a dynamic team of doctors and admin staff and are looking for your help to become even more organized, efficient, and supportive of our patients. The position is full-time, Monday through Friday, with healthcare benefits, paid time off, discounts on services, and bonuses.

Primary responsibilities include:

  • Office reception: Answering phones, scheduling office visits, and checking patients in and out for their appointments
  • Managing flow of patients in front office and treatment rooms
  • Managing inventory of supplements, test kits, office supplies, and medical supplies
  • Prospectively identifying gaps in patient service or office flow and suggesting improvements
  • Tracking patient retention and managing the recall process
  • Managing facility, including phones and tech support needs
  • Working with Clinical Director to refine processes and practice policy
  • Reporting and tracking sales to refine marketing strategies
  • Producing financial reports for contractor payments, budgeting, and forecasting
  • Managing front desk and back office teams
  • Organizing marketing events and networking with other businesses
  • Keeping social media accounts up to date

Qualifications:

  • Excited to work with kind, compassionate doctors who genuinely care about the staff and their patients.
  • Very tech savvy and able to troubleshoot most issues that come up with computers, bluetooth speakers, etc.
  • 5 + yrs. of experience in a medical setting with at least 1 year of experience managing a team
  • Excellent communication and interpersonal skills as well as a professional appearance and demeanor
  • Experience with medical software and electronic medical records
  • Immaculate record-keeping and organizational skills
  • Excellent multi-tasking and critical thinking skills
  • Understanding of HIPAA and basic coding for insurance reimbursement
  • Comfortable with MS Office suite, Mac OS, peripherals

Please submit your CV with a COVER LETTER explaining why you are a good fit for the position and include answers to the following:

  1. Why are you passionate about working at our practice?
  2. What are the most important qualities of an office manager?
  3. Describe your most recent experience in a management position, including the team you managed, and what you learned.

Job Type: Full-time

Salary: $25.00 to $30.00 /hour

Experience:

  • management: 1 year (Required)
  • medical office: 5 years (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Business Overview

Our Story

Peninsula Integrative Medicine is dedicated to providing compassionate, patient-centered care and cutting-edge integrative medicine for the Bay Area and beyond.

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