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Front Desk Manager
Alura Inn

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Front Desk Manager

Alura Inn
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Job Summary

Wage
$18-19 per hour
Job Type
Full-time
Job Last Posted
Job posted 4 days ago
Job Role
Front Desk
Employer's Industry
Food & Hospitality
Job Schedule
Afternoons

Job Description

  We are looking for YOU - an energetic, friendly, detail oriented team player to fill our full-time Front Desk Manager position that is currently available at our property in San Jose,CA. If you have hotel front desk experience and supervision or managerial experience, this is the company for you. You can continue to learn more skills and grow and gain a rewarding career in Hospitality.

LOCATION: Alura Inn located in San Jose, CA

SUMMARY:The Front Desk Supervisor is responsible for establishing and maintaining guest services along with being responsible for the various tasks involved in the overall operation of the front office , including maximizing sale and controlling expenses of the front office. The Front Desk Supervisor will also assume the Manager on Duty role in the absence of the General Manager and ensure proper management of the front office and staff.

SCHEDULE REQUIREMENTS: Must work weekends & holidays

GENERAL RESPONSIBILITIES(but not limited to)

• Management of the front office operations, including scheduling of front office personnel

• Participate in the on-boarding of new front office staff, ie. training on front desk duties

• Learn the use of the property management system•Learn all hotel operating procedures, Standard Operating Procedures (SOPs)

• Enforce all existing new policies and procedures with the front office and breakfast area staff

• Process reservations by mail, telephone, fax and central reservation system referrals

 Fully understand the hotels' policy on guaranteed reservations and no-shows

• Process cancellations and modifications to reservations

• Maintain proper staffing of front office areas by preparing and posting schedules for front office

MIN REQUIREMENTS:High School Degree or Higher, Customer Service Experience and Supervisory experience, and hotel experience

Perks:- Sick days-Health Insurance- Employee Room Program- Bonus Incentive Program-Great Training- Good company Culture-Team Building Outings-Monthly Lunch/Snacks

job Type: Full-time 

Business Overview

Why Work With Us?

We have a great company culture. We love to promote from within so there is definitely growth opportunity. We give great training to those interested in being promoted. Bonuses given for great hotel reviews that are posted. Fun teambuilding outings

Team Size

51-100 team members

Links

Culture & Perks

Ownership
Family Owned
Benefits
Health Benefits
Paid Time Off
Training
Perks
Parking Provided
Team Events
Workplace
Community Oriented
Diverse
Innovative
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