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Vibrant Front Desk Team Lead
Psoas Massage + Bodywork

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Vibrant Front Desk Team Lead
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Psoas Massage + Bodywork
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Job Summary

Job Type
Full-time, Management
Job Last Posted
Job posted 6 days ago
Job Role
Client Services, Operations Associate
Employer's Industry
Health & Wellness
Job Schedule
Evenings, Afternoons, Mornings, Weekends, Weekdays

Job Description

We’re Psoas Massage + Bodywork and we’re looking for a jack-of-all-trades Front Desk Team Lead to help streamline our massage clinic. This mostly client facing position is responsible for a wide range of tasks on a daily basis to help the business run smoothly. The ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, and attention to detail.    


  • Doing what it takes to get the job done
  • Taking ownership of and juggling any number of projects at once
  • Provide support across multiple teams, including but not limited to Client Success, Marketing,      Communications, Human Resources, Facilities Management and Project Management
  • Streamline processes and create and/or improve on existing process documentation
  • Coordinate schedules for the clinical (massage therapists) and administrative teams
  • Troubleshooting and solving client and staff challenges
  • Move between working the front desk, taking intake calls, admin tasks, and ongoing and urgent projects
  • Collaborate with the General Manager to support all Operations of the business
  • Supporting and encouraging the Business mission and values in our community 

About you:  

  • Believe in the benefits of bodywork and it's potential to influence overall health
  • Can work independently to execute on projects and adhere to deadlines AND collaboratively to get stuff done
  • You’re an excellent writer with sophisticated communication skills
  • Have excellent organizational skills and an eye for detail
  • Always looking for opportunities for improvement and growth on the individual and team level
  • Someone who isn’t afraid of rolling up their sleeves
  • Maintain the perfect balance of setting strong boundaries while practicing compassion
  • Have at least a 2-year degree and experience in management type roles.
  • Experience with scheduling/POS software like Millennium/Meevo 

This full-time position will mostly be an opening schedule – 7a-3:30p during the week with at least 1 weekend day – while requiring flexibility for covering other staff needs. The salary will be dependent on experience of the applicant. Benefits include monthly massage, delicious catered food a couple times per week, commute pre-tax benefits and health insurance contributions.   

How to Apply - please e-mail us the following:

  • Cover letter in the body of the email, including an explanation of why this position fits in your current and long term plan in the Bay Area
  • Resume attachment
  • Three professional references


Thank you, and we look forward to connecting!

Business Overview

Team Size

11-50 team members


Culture & Perks

Women Owned
Commuter Benefits
Health Benefits
Paid Time Off
Casual Dress
Community Oriented
Mission Driven
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This job allows 1-Click Apply. Click here to unlock 1-Click Apply and complete this application.
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