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Individual Engagement Manager
The Cara Program

Details (optional)

Individual Engagement Manager

The Cara Program

Job Summary

Wage
$45k-55k per year
Job Type
Full-time
Job Last Posted
Job posted 13 days ago
Job Role
Business Engagement Manager
Employer's Industry
Nonprofit
Job Schedule
Mornings, Weekdays

Job Description

  INDIVIDUAL ENGAGEMENT MANAGER

 About Cara 

Cara’s mission is to unlock the power and purpose within our communities and ourselves to create real and lasting success.  Since 1991, Cara has helped people affected by poverty (and often the challenges of recovery, domestic violence, episodic homelessness, and incarceration) to get and keep quality jobs and, more importantly, rebuild hope, self-esteem, and opportunity for themselves and their families in the process. 

We produce hundreds of jobs each year, at one-year, same-firm retention rates over 20 points higher than national norms and with over 70% of those retained residing in permanent housing in which their families can thrive.  Our results don’t just end with employment. We also maintain market-competitive businesses that create gateway jobs for those they serve and we produce a profound social return on investment, where for every dollar invested in this work, $5.97 is re-invested in society over a five-year time horizon. The work is important, not only because of its clear goal of bringing individuals in need back to the dignity and productivity of employment, but because of its clear mission to transform people’s lives. Families become stronger, relationships are healed, and communities become more vibrant because nothing gives you a positive outlook on life like a job. 

For more information on Cara, visit www.carachicago.org.  

About the Role 

The Individual Engagement Manager oversees and builds relationships with individual donors and prospects, corporations, leadership boards, and volunteers in an effort to maximize financial donations and help Cara achieve its strategic and organizational goals. 

 Reports To Chief Philanthropy Officer 

Outcomes The Individual Engagement Manager will be responsible for achieving the following outcomes within the organization: 

· Achieve annual revenue goal of $200,000+ from portfolio of donors

· Strategic management of affinity groups and their activities and fundraising goals (Executive Council, Associate Board, Ambassador Committee)

 · Collaborate with corporate partners in support of their corporate social responsibility goals 

· Oversee engagement strategy

 ·Establish and maintain strong working relationships with Cara team members and foster a collaborative work environment.   

Responsibilities  Individual Giving & Donor Relations (30%)  

  • Management  of individual giving portfolio
  • Develop  individual cultivation, solicitation, and stewardship strategies to keep donors connected with the mission of Cara, seeing the impact of their gift, and inspiring them to give again
  • Create a specific financial goal for each qualified donor, and report progress towards goal regularly  
  • Direct and monitor the progress of donor relationships, ensuring that donors are adequately and immediately thanked for their contributions and updated on  our work
  • Implement strategy for converting event attendees to donors and/or engage them in other meaningful ways post event (e.g. event committees or engagement groups)

 

Corporate Engagement (15%)

  •  Serve as liaison to corporations seeking to partner with Cara for corporate social responsibility initiatives including corporate service days, lunch and learns, mentoring programs, etc.   
  • Collaborate  with program services team to schedule events
  • Work with corporate contact to plan events and facilitate an engaging and meaningful experience
  • Ensure  timely and personalized follow-up after events, including thank you email, pictures, and upcoming opportunities for engagement
  • Maintain  relationships with corporate contacts and strategize ways to build on partnerships

Management of Affinity Groups (40%)   

  • · Strategic management of affinity groups and their activities (Executive Council, Associate Board, Ambassador Committee, etc.).  
  • Work with leadership teams from each affinity group to establish annual goals  and activities.
  • Coordinate  and attend all meetings and help to develop meeting materials
  • Maintain  regular correspondence with members to build relationships and remain  engaged in the mission of Cara and strategic priorities
  • Serve as a partner to Cara’s Event Manager in planning and execution of affinity groups’ special events  
  • Direct  and monitor the progress of donor relationships – ensuring that donors are adequately and immediately thanked for their contributions and updated on our work

Engagement Strategy (10%)  

  • Respond to all requests from individuals who want to get involved in Cara’s work
  • Meet with individuals and determine where they would best fit within the organization (Associate Board, Executive Council, program services, event committees, etc.) and facilitate any next steps needed to get them engaged

Event Volunteer Management (5%)

  • Source internal and external volunteers for Cara’s key fundraising events (Cara Gala, Summer Social, Friends’ Night Out, Tribute to the Stars, and Conversations with Cara)
  • Collaborate with Cara’s Events Manager to train and manage volunteers onsite in the  areas of setup, registration, auction, check-out, breakdown, etc

Qualifications    

 - Bachelor’s degree required 

  • At least 3 years of comparable experience working with individual donors. 
  • Meticulous record-keeping skills and detail-oriented approach. 
  • Experience working in a fast-paced environment while maintaining high personal standards for the quality of output.

 - Strong critical-thinking skills, with the ability to understand high-level strategic objectives, as well as, the tactical details critical for their success. 

  • Ability to solve problems independently and collaboratively, exercising good judgment while balancing competing priorities. 
  • Skilled at public speaking. 
  • Ability to simultaneously manage short-term and long-term plan and goals. 
  • Highly professional demeanor with the ability to work successfully with a wide array of constituents, including donors, board members, volunteers, program staff and other stakeholders.

 - Aptitude with Salesforce (or comparable CRM), Microsoft Word, Excel, Outlook and PowerPoint. 

  • Availability for some evening and weekend work.

 -Commitment to excellence and passion for the mission of Cara.    

Equal Opportunity Employer Cara is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Cara does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at krigheimer@carachicago.org if you require reasonable accommodation to complete this application.  Please send cover letter, resume and salary history to krigheimer@carachicago.org to apply.

 No phone calls please.   

Business Overview

Our Story

The Cara Program's mission is to assist individuals who are homeless or at-risk achieve real and lasting success through comprehensive job and life skills training, permanent job placement, and critical support services. Our participants have and continue to deal with a number of societal and self-imposed barriers that prevent them from attaining self-sufficiency. This program is designed to provide the necessary training and guidance for each individual to acquire and/or refine the necessary tools to provide for themselves, their children, and their community.

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