What makes being a Sales Associate at Pet Food Express so rewarding? Knowing every pet’s name that walks into the store and being the trusted advisor for your customers by helping them find the best solution for their pet problems – like dietary needs or behavior issues. Even better – your excellent sales and customer service skills are rewarded with excellent pay and benefits – and bonuses too! Apply today to join a team that not only cares about making a difference in the pet community, but cares about your own passion and growth.
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About the Company
We’re Pet Food Express, and we’re transforming our customers’ relationships with their pets. How? With exactly-right products, helpful services, and expert advice for even the toughest pet problems. Since 1986, our commitment to purpose over profits has driven our decades-long history of continuously strong growth. But don’t take our word for it: In addition to a long list of national awards, we’ve been a “Top Bay Area Workplace” for 8 years running. Our dog-friendly office is collaborative, hard-working, and fun. Sound like the right fit? We’d love to hear from you.
Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
The story of how PFE company owners Michael and Mark came to work together is the most told story at Pet Food Express. Like any oral history, the details change depending on who tells it. But the key facts remain the same. There’s always two college drop-outs (that’s Michael and Mark), and there’s always spaghetti. And there’s always an ex-girlfriend.
It all started back when Michael was 7. He wasn’t allowed to get a dog, so he started rescuing stray cats, birds, and anything else he could sneak past his parents. At 16, he finally got his first dog, a German Shepherd, and trained him to respond to commands off leash.Years later, while attending City College of San Francisco in 1976, Michael decided to start a dog training business in order to supplement his student loans. By the 1980s, Michael's little business had become the largest professional dog training company in Northern California, and he’d opened a brick and mortar location in the San Francisco’s West Portal neighborhood.
It might surprise people who know Mark as the outspoken animal rescue advocate he is today, but Mark was a late convert to pet parenthood and the importance of pet nutrition. In fact, when his then girlfriend first got a dog - Maxine - Mark was against it.When his girlfriend wasn’t home, he fed the dog spaghetti. Why? He liked spaghetti. He was eating spaghetti, so the dog got spaghetti. When Mark’s girlfriend got a second dog—a white poodle—he added red tomato sauce, because when the dog was eating, it looked like he had just eaten a deer.
Mark and Michael met at the Dog Show at the Cow Palace, where Michael had a booth and Mark's girlfriend was looking for a poodle.At the time, Mark worked for a well-known local electronics store. Michael started talking to him and convinced spaghetti-feeding Mark about the importance of pet nutrition. Mark had retail experience, and Michael knew everything about pets. They started working together, and Pet Food Express as we know it was born.
When they’re not eating the very best foods we sell in our stores, Mark’s dogs still enjoy the occasional plate of spaghetti. And although he didn’t want Maxine initially, he came to love her. Even after she ate 38 pairs of his girlfriend’s shoes. In fact, when Mark’s girlfriend said it was her or the dogs, he chose the dogs. That ex-girlfriend? We still like her. She gets a Friends and Family discount and is a regular customer at our Pasadena store.
We’re Pet Food Express, and we’re transforming our customers’ relationships with their pets. How? With exactly-right products, helpful services, and expert advice for even the toughest pet problems. Since 1986, our commitment to purpose over profits
101+ team members
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