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Guest Service Agent
Larkspur Landing

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Guest Service Agent
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Larkspur Landing
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Job Summary

Job Type
Full-time
Job Last Posted
Job posted 22 days ago
Job Role
Customer Services

Job Description

Are you ready to begin a career with a company driven by its belief and commitment to Genuine Hospitality - delivering warm, friendly and personalized experiences to its guests? Then Larkspur Hotels & Restaurants is looking for you to join the team!

Larkspur Landings, Sunnyvale, Ca. and are searching for a team-oriented, results-driven professionals to join the team as a Guest Service Associate.

The Larkspur Landing brand provides extended stay accommodations with a host of complimentary services and conveniences designed with today’s business traveler in mind.

POSITION SUMMARY

The Guest Service Associate has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The Guest Service Associate must utilize available resources to provide excellent guest satisfaction. The Guest Service Associate will meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained. Work hours/days vary as dictated by business needs, and may include weekends and holidays.

QUALIFICATION REQUIREMENTS

Education and/or Experience: High school diploma or equivalent and prior experience preferred.

The company offers a wide variety of benefits including health, dental, vision, Paid Time Off (PTO), Flexible Spending Accounts (Medical and Dependant Care), Company-paid Disability and Life Insurance policies and a 401k Plan.

EOE M/F/D/V. HHM conducts post-offer E-Verify Background Check. 

Business Overview

Our Story

Welcome to Larkspur Landing, a family of 11 luxurious all-suite hotels conveniently located in Northern California and the Pacific Northwest. Suitable for extended stay, corporate housing, or a weekend away, each of our hotels goes to extraordinary lengths to create a truly restful and relaxing home away from home. We offer a variety of complimentary conveniences such as exclusive plush bedding, business centers, nourishing Healthy Start continental breakfasts, and our signature, genuine hospitality.

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