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Assistant Studio Manager
Hot Spot Yoga Oakland

Details (optional)

Assistant Studio Manager

Hot Spot Yoga Oakland

Job Summary

Wage
$13-15 per hour + Tips/Bonus
Job Type
Part-time
Job Last Posted
Job posted 15 days ago
Job Role
Front Desk
Employer's Industry
Health & Wellness

Job Description

Assists with the front of house studio operations with a strong focus on premium customer service as well as meeting sales expectations at the San Leandro Location. The ideal candidate has strong customer service skills and basic sales experience. Assistant studio manager will meet and exceed all key performance sales indicators for the studio, including membership sales and renewals, retail and concession sales, and maintaining premium customer service levels. Commission will be paid out on membership sales.The Assistant Studio Manager is a key member of the studio team who helps welcome students and promotes and sells our services.THE PERKS

� Free membership to Hot Spot Yoga Oakland
� 30% discount on retail items
� Discounts on workshops
� Bring yoga to a brand new community of people

 

General Duties and Responsibilities:

  • Accurately check-in classes/workshops using MINDBODY Software.
  • Maintains accurate records using the Hot Spot Yoga Oakland sales systems
  • Conducts telephone/email inquiries/follow-up calls/customer service callsPost to studio social media accounts with campaigns from marketing director.
  • Distribute marketing materials around studios
  • Be an authority on programs and pricing (classes, workshops, teacher training, retail)Greets students enthusiastically and with a smile to create friendly positive vibes
  • Accurately follow daily cleaning checklist (pre/during/post) shift activities
  • Make sure studios are stocked
  • Understand the individual goals of our students and educate them on an effective schedule to help them meet their personal goals.
  • Responds to member requests, inquiries and concerns.
  • Works closely with teachers and fellow management to ensure processes are fulfilled.

Qualifications

  • Excellent Customer Service Skills
  • Ability to work and function in a Hot Spot Team Environment and exemplify our core values of compassion and community
  • Must have previous sales experience, with strong sales skills (experience working a sales quota bearing structure highly preferred)
  • Solid verbal and written communication skills required
  • Able to multi-task and excel in a busy environment
  • Functional computer skills required, mindbody online experience a plus.
  • Health and fitness minded people strongly preferredHigh school diploma required
  • Ability to work and function in a Hot Spot Team Environment and exemplify our core values of compassion and community
  • Flexible to work day evening and or weekends required

How to apply

  • Put the title of the job you are applying for in the subject line
  • Include the answers to the following questions in the body of the email

1.) What is a great example of customer service you have received?

2.) What does yoga mean to you and how has it impacted your life?

3.) Why Hot Spot Yoga Oakland?

4.) What kind of music do you feel is appropriate to play in a yoga class?

A) Krishna Das

B) Biggie Smalls

C) Breath is the only symphony I want to hear!

D) Anything the teacher’s heart desires

 

  1. Take this test- and include the results in the email

We will only contact candidates that we wish to schedule an interview with. No phone calls please.

 

 

Business Overview

Our Story

Established in 2014, Hot Spot Yoga Oakland is an ashtanga inspired boutique vinyasa yoga studio in The East Bay Area, with locations in Oakland and San Leandro. We offer a full roster of yoga & strength training classes 7 days a week.

Why Work With Us?

We believe life is a celebration... We believe challenging our minds and bodies every day will illuminate our true strength within...We believe in sharing yoga with all people, with all kinds of bodies and all kinds of colors.

Team Size

1-10 team members

Links

Culture & Perks

Ownership
Minority Owned
Women Owned
Workplace
Mission Driven
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