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Account Development Representative
Red Bay Coffee Roasters

Details (optional)

Account Development Representative

Red Bay Coffee Roasters

Job Summary

Job Type
Job Last Posted
Job posted 7 days ago
Job Role
Business Developement Representative, Business Development
Employer's Industry
Food & Hospitality

Job Description

We’re looking for an Account Development Rep to join our team in Oakland. You will be responsible for developing, qualifying and creating new opportunities.

Red Bay Coffee is a rapidly growing specialty coffee company with a strong mission and vision. We are establishing an inspiring foundation for how food and beverage teams develop and expand revenue. As one of the founding members of the Account Development team, you’ll play a meaningful role in strengthening our team’s position in the market.

We believe in the growth and development of our employees. Those who have a desire to pursue a career in sales will not only be a great fit for the Account Development role but will also have the opportunity to grow within the sales organization at Red Bay Coffee.


Reporting to the Director of Revenue, the Account Development Rep will manage a high volume of inbound leads through various means of communication (email, chat, phone) and develop a deep product knowledge to aid in converting these leads to qualified opportunities for Account Executives. Key functions include inbound qualification, outbound prospecting, setting meetings, and occasionally landing new accounts. You must have excellent time management, organization, and communication skills.

You will:

  • Nurture a high volume of inbound leads from a variety of sources.
  • Make a high volume of outbound lead qualifying discovery calls.
  • Interact with leads and generate qualified opportunities for Account Executives.
  • Conduct research on opportunities to empower Account Executives before meetings.
  • Gain a strong knowledge of Red Bay Coffee’s mission, vision, values, and products.
  • Assist Sales and Marketing with projects that help drive revenue growth
  • Manage and optimize lead flows and pipelines using industry best practices, our CRM system, and the latest tools.
  • Work with Marketing, Product, Event and Customer Success teams to create great experiences for our current and prospective customers.
  • Engage in team development and mentoring.

You have:

  • Passion for our mission/alignment and shared values.
  • Emotional intelligence: you listen well, seek to understand others needs and open to identifying ways to address them.
  • Drive, ambition and can self-manage.
  • A desire to build the foundation of a sales organization, work with a team to accomplish the larger vision.
  • Excellent time management skills and ability to prioritize.
  • Clear, concise written skills.
  • Clear, concise verbal communication.
  • A keen sense of organization, autonomy and stay on top of details.
  • Intellectual curiosity (growth mindset) and humility.
  • Ability to build relationships.
  • Experience problem solving and learning quickly.
  • Enthusiasm about working in and learning more about the food & beverage industry.

You may also have (bonus skills):

  • Skilled Barista.
  • Experience in the specialty coffee industry preferred and/or specialty food/beverage sales.
  • Experience with Hubspot or a similar CRM tool
  • Experience with or a similar email automation tool.
  • Experience with prospecting tools like Apollo and LinkedIn Navigator.
  • Experience with project management & communication tools like Clickup and Slack.
  • Experience attending trade shows, conferences, specialty coffee industry events, etc.

Benefits we currently offer:

  • Paid time off
  • Drinks at our locations
  • Weekly complimentary bag of beans
  • Medical, Dental, and Vision plans
  • Retirement savings plan option
  • Performance Bonuses
  • Discounts on Red Bay Coffee food, merchandise, etc.


Red Bay Coffee is building a global community through our commitment to sourcing, developing, roasting and delivering specialty coffee. We envision a world in which coffee is a vehicle for inclusion, social and economic empowerment, entrepreneurship, innovation, and environmental sustainability.

We are foodies, artists, activists, community folk, and innovators who love, love, love what we do. We believe that each employee makes a significant contribution to our success, and being open to ideas and continually improving is a fundamental part of how we work. We are committed to building a workplace where each of us works hard, has fun, and contributes a lot.

We are a coffee company with an intentional commitment to embed diversity practices into the DNA of our organization and place inclusivity at the forefront of our culture. Women and people of color are highly encouraged to apply.

If this sounds exciting, we'd love for you to join in helping us bring beautiful coffee to the people.

Business Overview

Our Story

Red Bay is a quality-focused purveyor of fine coffee based in the Fruitvale district of Oakland, California. We are currently small batch roasting in our garden coffee roasting lab, affectionately known as the "Coffee Dojo". Everyday we strive to develop beautiful coffees, fair relations and delicious approaches to enjoying life. We are food heads, artists, community folk and innovators and love love love what we do. Giving thanks. Ache' -Keba Konte

Team Size

11-50 team members


Culture & Perks

Minority Owned
Commuter Benefits
Health Benefits
Paid Time Off
Retirement Benefits
Casual Dress
Team Events
Community Oriented
Mission Driven
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