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Administrative Assistant (Customer Service & Data Entry)
Sarah's Science

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Administrative Assistant (Customer Service & Data Entry)
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Sarah's Science
Hayward, CA + 1 more

Job Summary

Wage
$15-17 per hour
Job Type
Entry-level, Full-time
Job Last Posted
Job posted 6 days ago
Job Role
Customer Services, Administrative Assistant
Employer's Industry
Health & Wellness, Education
Job Schedule
Weekdays

Job Description

Position: Administrative / Clerical / Customer Service / Data Entry
Industry: Educational Services / Academic Enrichment / Outdoor Education
Location: Castro Valley, CA
Schedule: Full time, year-round with occasional overtime as needed
Start Date: Immediate
Compensation: $15-17/hr, depending on experience
Benefits: Available after 6mos probationary period
Reports to: Director of Operations

Join our award-winning team! The Bay Area's premier science day camp and after school program for children is looking for an experienced administrative assistant with customer service and data entry skills for our Castro Valley based home office. We're a small business and we need you to wear several hats. We will teach you lots, but you must already have demonstrated experience in customer service, data entry, and working with Microsoft Office (Word and Excel). You must have an upbeat, energetic personality and a good sense of humor as you will be one of the first points of contact for our customers. Excellent written and verbal communication skills are a must. In this job, attention to detail, organizational skills, and the ability to work independently are critical. If you are customer service-oriented, flexible, detail-oriented and able to juggle multiple priorities, we want to talk to you!

RESPONSIBILITIES:

  • Provide stellar customer service (answer phones; provide information to customers and prospective applicants; process enrollments and payments)
  • Communicate efficiently with customers and colleagues (reply to emails; forward communications on to the appropriate individuals / departments)
  • Perform data entry (input data from paper forms, online portals, emails, etc. into a custom database; print out pre-formatted stats and reports)
  • Assist with basic accounts receivable duties (input invoices and payments into QuickBooks; print invoices and statements for customers)
  • Assist with billing (reconcile billing and enrollment documents; send statements to customers; research billing disputes)
  • Process bank deposits (run credit cards; generate receipts; prepare bank deposit for checks and cash)
  • Assist with basic clerical duties (filing, organizing, cleaning, sorting, photocopying, etc.)
  • Make daily post office and bank deposit runs

REQUIREMENTS:

  • Excellent written and verbal communication skills (phone etiquette; business email writing)
  • Proficiency in Microsoft Word and Excel (document formatting; basic Excel functions)
  • Computer literate (Windows OS; creating files and folders; basic keyboard shortcuts)
  • Strong organizational skills (detail-oriented; ability to prioritize multiple projects)
  • Eager, willing to learn, able to follow instructions
  • Must have own vehicle and clean driving record (for post office and bank deposit runs)
  • High school diploma (college degree preferred -- recent graduates are encouraged to apply!)
  • Background check required prior to start of employment

BONUS SKILLS (not required, but will wow us!):

  • Experience with QuickBooks financial software, or similar
  • Experience with Microsoft Access Database, or similar
  • Experience with Google Apps (Gmail, Google Drive, Google Calendar)
  • Experience interacting with parents of small children
  • Knowledge of local Bay Area geography and K-8 schools
  • Passion for education, science, and nature

SCHEDULE:

  • This is a full-time, year-round position
  • Immediate opening (OK if you require time to provide notice to current employer)
  • The hours are 8:00 AM - 4:00 PM with occasional overtime as needed
  • In-depth training will be provided throughout the 6mos probationary period

LOCATION: 

  • You will primarily be working in our Castro Valley office (complete with a full kitchen and swimming pool!)

COMPENSATION:

  • Starting pay is from $15 - $17 per hour, depending on experience
  • A 30 minute paid lunch break is included
  • Mileage reimbursement for business-related travel
  • Vacation, sick, and holiday pay available
  • Additional benefits include health insurance (upon successful performance evaluation after 6mos probationary period) and 401K retirement plan (available after one year of service)

TO APPLY:

  • Send an email to adminjobs@sarahscience.com
  • Include “Administrative Assistant LW-201903” in the subject
  • Attach a RESUME (Word or PDF) and include a COVER LETTER in the body of the email
  • No phone calls, please

Business Overview

Our Story

Sarah’s Science

Founded in 1987 by Sarah Shaffer, Sarah's Science is a women owned, community oriented science education company. Our mission is to provide kids aged 5-15 with a unique approach to learning about the wonderful world of science and nature. Ultimately, we believe that we can inspire our youth by showing them that learning can be fun and rewarding.

We offer outdoor summer day camps in Oakland and Berkeley, after school classes during the school year, day camps during school breaks, as well as evening and weekend workshops throughout the Bay Area.  

Links

Culture & Perks

Ownership
Family Owned
Women Owned
Perks
Casual Dress
Snacks
Team Events
Workplace
Collaborative
Community Oriented
Creative
Diverse
Mission Driven
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