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Sales & Customer Service Representative
Namaste Yoga and Wellness

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Sales & Customer Service Representative
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Namaste Yoga and Wellness

Job Summary

Wage
$15-18 per hour
Job Type
Part-time
Job Last Posted
Job posted 11 days ago
Job Role
Front Desk
Employer's Industry
Health & Wellness

Job Description

Namaste Yoga & Wellness is a local, independent, woman-owned business, serving the East Bay since 2003. Our two Oakland locations provide over 130 yoga classes per week, and we offer workshops and continuing ed programming. Our retail boutiques extend the experience with eco-friendly yoga wear and sacred objects of beauty. 

Namaste is an equal opportunity employer and strives to manifest a creative, compassionate and joyful environment for our employees. 

SALES & CUSTOMER SERVICE REPRESENTATIVE

Namaste Front Desk Coordinators are the heartbeat of our studios, building and maintaining the community through exceptional customer service, creating a welcoming environment and facilitating studio operations and sales. The FD Coordinator serves as a guide to our members and guests, setting the tone for their experience and navigating them through our services. Coordinators embody the Namaste mission and culture with strong interpersonal communication skills, extensive knowledge of our services and enthusiasm for maintaining the presentation of our facility.Namaste is looking for a dedicated, service-minded individual who is passionate about sharing the benefits of yoga and wellness with others. The right candidate will thrive in a fast paced environment and be able to multitask and handle a variety of responsibilities and situations concurrently.

Reports to: Operations Manager.
Hours: Full and Part Time available, evening and weekend availability required.
Salary: $15-$18/hr, DOE

CORE RESPONSIBILITIES

  • Directs a smooth and efficient flow at the front desk during busy check-ins.
  • Actively promotes and sells memberships, workshops, trainings and retail offerings.
  • Educates guests about the details of our offerings and products.
  • Works with MindBody Online for all bookings and transactions, with a high degree of accuracy.
  • Compassionately holds boundaries and enforces Namaste policies.
  • Executes daily maintenance tasks, upholding a clean, safe, organized and aesthetically pleasing studio and retail space.
  • Supports management and leadership teams by communicating and providing feedback regarding the needs of the space.

REQUIREMENTS

  • Minimum 1 year commitment.
  • Strong sales and customer service skills.
  • Ability to problem solve and take initiative.
  • Strong organizational skills, ability to prioritize.
  • Willing to work in varying shifts and extended store hours.
  • Works effectively within a team as well as independently.
  • Familiar with Namaste studios and key offerings.
  • Strong computer skills; previous experience with MindBody Online a plus.
  • Knowledge of yoga and wellness industry.

Business Overview

Our Story

Namaste Yoga + Wellness is an urban refuge for the exploration of yoga and wellness practices.

We create opportunities and hold space for yoga practitioners to learn, grow, and share by uplifting the most talented teachers, developing powerful programming, and offering tools to connect daily intention with action.

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