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Boutique Hotel Housekeeper
The Battery

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Boutique Hotel Housekeeper
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The Battery
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Job Overview


Job Posted
6 days ago
Job Type
Full-time

Job Description


PRIMARY RESONSIBILITIES

The Hotel Housekeeper is responsible for the smooth day-to-day cleaning of the hotel guest rooms, the penthouse, and other public areas, at The Battery, whilst consistently providing members with unrivaled friendly and professional service. The Housekeeper will oversee the housekeeping staff, ensuring that they abide by the policies and procedures of The Battery. Furthermore, it is vital that this individual develops a rapport with all members, managers and staff to ensure an outstanding guest experience and creating a harmonious and pleasant environment for co-workers. All work related duties must be done onsite.

COMPANY PROFILE

The Battery is San Francisco's unique modern-era private social club. The Battery houses four bars and casual, yet stellar dining rooms serving breakfast, lunch and dinner, private event spaces and catering, and a boutique hotel including penthouse suites. Spa, steam rooms, gym, library, green room, garden, and breathtaking views of San Francisco add to the unique ambiance. The Battery offers a dynamic membership program including frequent lecturers, eclectic performing arts, curated experiences, publications, and excursions. The Club also houses The Battery Foundation, a 501(c)(3) organization supported by our Members that has made more than $10 million in grants since its inception.

BENEFITS

We offer the following benefits to all of our part-time and full-time employees:

  • Sick time - Up to 9 days.
  • Vacation - Up to a week and a half.
  • Commuter Benefits
  • 401(k) with company match from date of hire
  • Free lunch or dinner and other snacks in our fully stocked kitchen
  • Medical
  • Vision
  • Dental

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Service Responsibilities

  • Conduct frequent and consistent inspections of guest rooms and other public areas, ensuring that service opportunities are handled immediately
  • Change all guest room’s linens as instructed and make bed to hotel standards.
  • Ensure that guest room is vacuumed and dusted.
  • Clean all areas of the guest room bathroom including toilet, shower, bath tub, mirrors and floor
  • Restock and rotate all bathroom amenities as detailed.
  • Clean all glass in room including windows and mirrors.
  • Ensure Mini Bar area is clean and stocked with correct glassware.
  • Notify Room Service of any items that need to be removed.
  • Assist with Mini Bar restock as instructed.
  • Empty all trashcans.
  • Disinfect frequently handled surfaces such as telephone and door handles using products intended for these surfaces.
  • Close windows.
  • Report all room issues to Housekeeping Supervisor.
  • Perform proper execution of room status report.
  • Ensure room is in immaculate condition on leaving room.
  • Ensure all areas of the third and fourth floors are clean to a high standard including hallways, storerooms, and employee bathrooms.
  • Monitor and maintain hotel supplies including linen, glassware, etc.

Guest Service

  • Ensure that guests are being greeted in a friendly and accommodating way.
  • Allow guests to pass in hallways without blocking their path.
  • Address the guest by name whenever possible.

Profitability and Cost Control

  • Maintain linen, laundry, and uniform controls. Reduces usage whenever possible

MINIMUM REQUIREMENTS

Must have and be able to do all of the following:

  • At least 18 years of age.
  • High school education or equivalent.
  • Minimum three years of experience in an AAA 4diamond award level hotel atmosphere preferred.
  • Read, write, speak, and understand English comprehensively.
  • Basic math skills.
  • Basic computer skills preferred.
  • Deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
  • Experience with correct operation and maintenance of a burnishing machine. 

About The Battery


 The Battery is San Francisco's unique modern-era private social club. The Battery houses four bars and casual, yet stellar dining rooms serving breakfast, lunch and dinner, private event spaces and catering, and a boutique hotel including penthouse suites. Spa, steam rooms, gym, library, green room, garden, and breathtaking views of San Francisco add to the unique ambiance. The Battery offers a dynamic membership program including frequent lecturers, eclectic performing arts, curated experiences, publications, and excursions. The Club also houses The Battery Foundation, a 501(c)(3) organization supported by our Members that has made more than $10 million in grants since its inception. 

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