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Medical Receptionist
Bay Area Clinical Associates

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Medical Receptionist
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Bay Area Clinical Associates
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Job Overview


Job Posted
9 days ago
Wage
$32.5k-35k per year
Job Type
Full-time
Schedule
Weekdays

Job Description


Bay Area Clinical Associates, P.C. (BACA) is a physician-owned and led organization offering evidence-based mental health services to youth and their families in the San Francisco Bay Area.  BACA currently offers outpatient and intensive outpatient services in San Jose, Oakland and Menlo Park and is exploring other sites as well. We are looking for for a full-time medical receptionist to join our San Jose team. As a mental health care agency, we are looking for a dedicated person who enjoys helping others. Excellent customer service and communication skills are critical, including the ability to maintain courteous and respectful customer service in highly charged emotional conversations. The best candidate would be someone that is flexible with day-to-day job duty changes, the ability to multitask, strong sense of responsibility and work ethic, acute attention to detail and the ability to work well with others as a team is vital. Job duties include, but are not limited to:
Medical Receptionist I Position Description: 

  • Display excellent communication skills
  • Demonstrate professional and respectful rapport when interacting with patients, family members, co-workers, vendors, and other clinical staff
  • Check in patients in for appointments
  • Collect patient co-payments
  • Monitor waiting room to ensure tidiness, cleanliness and safety 
  • Verify prescription refill requests with pharmacies 
  • Answer phones/transfer calls as needed
  • Schedule patients and contact patients for rescheduling 
  • Ensure appropriate forms are obtained and completed when patient arrives and enter patient information into Bay Area Clinical Associate’s electronic health records (EMR/EHR) system 
  • You will carry out clerical duties of making copies, mailing, faxing, scanning, and sorting of documentation

Position Requirements: 

  • Requires a high school diploma 
  • Associate’s or Bachelor's degree strongly preferred 
  • 1-2 years’ experience in healthcare support preferred  
  • Excellent customer services skills
  • Must be able to processes charts and related documents with concrete variables in standardized situations and apply problem solving techniques to those situations that go beyond this scope
  • Must have strong computer skills using Google drive and the Google Suite
  • Ability to manage multiple projects
  • Ability to maintain confidentiality is essential

Benefits:

  • Health, dental, life, vision, long-term disability insurance
  • 401(k)
  • Paid holidays and vacation

If you have the required skills and are interested, please submit your cover letter stating why you want to work in the mental health field and resume for more information. Your resume will not be considered if you do not provide your cover letter. This is a salaried position with a competitive benefits package.  

About Bay Area Clinical Associates


The Bay Area Clinical Associates, P.C. (BACA) is a physician-owned and operated organization offering evidence-based mental health services to youth and their families in the San Francisco Bay Area.  BACA currently offers outpatient and intensive outpatient services in San Jose, Oakland and Menlo Park and is exploring other sites as well. 

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