The Eviction Defense Collaborative (EDC) seeks an enthusiastic Rental Assistance Case Coordinator for its Rental Assistance Disbursement Component program (RADCo). The RADCo Case Coordinator is responsible for interviewing clients and evaluating an applicant’s eligibility for rental assistance. Approximately 40% of the Coordinator’s time will be spent providing short-term case management to clients seeking assistance to pay back rent and move in deposits, while the remainder of the time will be spent assessing clients for subsidies and providing referrals for subsidies to the Q Foundation. This position reports to the RADCo Program Manager. The applicant also works closely with the other Rental Assistance Case Coordinators, Rental Assistance Volunteers and interacts with the Staff Attorneys and other staff.
Born out of a collaborative of a dozen non-profit providers and law groups, EDC provides legal assistance, advocacy and representation to predominately low-income and indigent tenants in San Francisco who are being evicted. Historically, EDC has been the first point of contact of approximately 95% of all tenants facing an eviction (unlawful detainer). Recently, EDC was named as the Lead Partner for San Francisco Tenant Right to Counsel. In this role, EDC will be designing and overseeing the implementation of tenant right to counsel. Only a select few cities in the United States have a universal right to representation for tenants facing eviction.
EDC has assisted these tenants by educating them about the legal process, advising them of their options, drafting responsive legal documents, providing referrals to assist them in fighting their evictions, negotiating legal settlements and representing them at trial. EDC also administers one-time rental assistance grants and loans through our RADCo program to help tenants who are behind in their rent to pay the rent and stay in their homes. The work at the EDC is made possible by a dedicated staff and many volunteers from local schools and the community. We are a collection of individuals passionate about advocating for tenant rights and preventing homelessness.
SALARY: DOE - plus medical and dental benefits. This is a non-exempt, full-time position
(Monday – Friday 9:00am – 5:00pm).
· Identify and gather the necessary documentation and information to evaluate client eligibility for rental assistance.
· Complete client intakes.
· Provide basic case management to clients who are pending approval for rental assistance. This includes creating housing plans, budgeting, basic money management support, ongoing communication with client social workers, payee services and other support services.
· Assess clients for subsidy eligibility and provide referrals through an online referral system. Gather documents and upload to database, communicate as needed with clients and the Q Foundation for subsidy assistance. Collaborate and communicate with other rental assistance coordinators as necessary.
· Work cooperatively with other nonprofit agencies to receive client referrals and identify useful services as they benefit individual client’s needs.
· Advocate on behalf of tenants with their landlords and the landlords’ attorneys, to encourage acceptance of rental assistance payments.
· Attend weekly Mandatory Settlement Conference court dates as the RADCo representative. Provide information and program-based advice to attorneys representing EDC/other agency clients who may need rental assistance.
· Create and implement new procedures and forms, as needed, to effectively administer rental assistance and case management programs.
· Follow-up with tenants at various intervals after assistance has been provided to help evaluate long-term effectiveness of program.
· Meet with RADCo and Q Foundation program managers as needed in the interest of improving our subsidy referral process.
· Perform other duties as assigned.
· Proficient in Spanish preferred
· Well-organized, highly motivated, creative. · Knowledge of landlord-tenant law a plus.
· Strong attention to detail.
· Several years of case-management experience preferred.
· Ability to work independently and as a team member as well as being aware of when to seek supervision.
· Excellent written and oral communication skills; computer literate.
· Able to work efficiently and effectively under pressure.
· Ability to work under deadlines; has good time management skills.
· Ability to work in a high-volume setting.
· Demonstrate a measurable commitment to social justice and assisting diverse, low income and/or disadvantaged communities.
Mail resume and cover letter to:
Eviction Defense Collaborative
1338 Mission St. 4th Fl
San Francisco, CA 94103
Email as attachments to firstname.lastname@example.org with “RADCo Coordinator” in the subject line.
Priority Deadline is on a rolling basis
We are strongly committed to diversity and encourage applications from people who can contribute to our diversity. All qualified applicants will receive consideration for employment. The Eviction Defense Collaborative believes that all persons are entitled to equal employment opportunity and does not discriminate on any basis prohibited by applicable law.