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Office & Marketing Assistant
People I've Loved

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Office & Marketing Assistant
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People I've Loved
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Job Overview


Job Posted
6 days ago
Wage
$18 per hour
Job Type
Full-time, Part-time

Job Description


People I’ve Loved is searching for an experienced office assistant with marketing experience, a keen attention for detail, excellent organizational skills, and a consistent work ethic. 

This position answers directly to the Director of Operations, creating marketing materials, & assisting with wholesale & retail order fulfillment for our lovely shops & customers all over the world. The assistant will also help maintain our stock by tracking inventory, print schedules, and production tasks to keep People I’ve Loved running smoothly.

Primarily, this is an organizational position with some writing. Applicants should be proficient (borderline obsessive) with grammar, have strong computer skills, know how to use Google Docs & Sheets, and be comfortable navigating ecommerce software. Knowledge of Asana is a bonus, but not required to apply. Knowledge of Shopify & QuickBooks is a huge bonus, but also not required.

People I’ve Loved is a small group, so everyone performs a variety of tasks and no two days are exactly alike. This position requires some physical work (like production, packing, and lifting orders weighing up to 30 lbs). 

Everyone is expected to assist with all areas of production & order fulfillment as need arises during our busy season (September-April). With the busy season well underway, we’ll be moving at a swift pace & with some flexibility as we adjust to get orders out in a timely fashion.

Please note this is not an artist/designer position. 

RESPONSIBILITIES

  • Assist with fulfilling, packing, & shipping wholesale orders.
  • Assist with fulfilling, packing, & shipping retail orders.
  • Respond to customer service inquiries regarding retail orders, & occasionally wholesale orders.
  • Create marketing emails & promotional newsletters for new products.
  • Write product descriptions for new products.
  • Grammar check & edit text on new product designs.
  • Help maintain accurate print lists that match the needs of incomplete orders.
  • Help maintain accurate production tasks that match the needs of incomplete orders.
  • Accurately read order forms & follow the systems in place to fill them.
  • Purchase mailing labels.
  • Maintain knowledge of stock, like printed cards, blank paper, print backings, & wrappers, & update ordering, print, & production lists when items are running low.
  • Keep open lines of communication with the production & printing teams to ensure the process between receiving new orders & shipping them out is smooth & accurate.
  • Complete production tasks as needed & in a timely fashion, such as assembling pins & socks with their packaging, folding card stock, & wrapping notebooks with belly bands. More advanced tasks include watercolor painting prints & sewing pillow cases. 
  • Troubleshoot issues with the website, & the Epson Artisan & Brother printers, like reloading inks & performing general maintenance as needed.
  • Other duties as assigned.  
  • Please note, this position is NOT remote-capable. 
  • This is also NOT a designer/artist position. This position is assisting with the daily & long-term running of the office.

QUALIFICATIONS

  • Candidates must be committed to the daily & long-term success of People I’ve Loved, be detail-oriented, well organized, & be comfortable working both independently & as part of our team.

Required

  • 1-2 years experience working in an office space as a receptionist and/or office/program/administrative assistant.
  • 1-2 years experience with order fulfillment.
  • 1 year experience with marketing or writing copy.
  • Exceptional writing & editing skills.
  • Excellent computer skills, displaying comfort with both PC & Mac OS.
  • Excellent oral & written communication, & interpersonal skills both in person & via email.
  • Attention to detail & extremely well organized.
  • Experience assisting with or maintaining databases & project tasks.
  • Ability to learn new systems & follow instruction.
  • Comfort with performing repetitive tasks, following production manuals, & exercising common sense care with & around production & printing equipment.
  • Access to reliable transportation (bus or bike). A car is highly preferred. Must have a valid California driver’s license.

Preferred

  • Bachelor’s degree or equivalent experience.
  • Experience with Shopify and/or QuickBooks. 
  • Experience in sales.
  • Experience sewing, watercolor painting, screen printing, and/or letterpress printing. 
  • Knowledge of production processes learned at a letterpress or small art company.
  • Experience troubleshooting Epson (or equivalent large format digital inkjet) printers.

Starting off, this is a part-time position (about 20 hrs/wk) during the 30-day training period. After a review, if we feel you’re a solid fit for our management team, this position will become full-time (36-40 hrs/wk).

If you are interested in working with us, please send along a cover letter, resume & three professional references via Localwise. We will begin reviewing applications for this position immediately, and the position will remain open until a candidate is hired. 

We look forward to hearing from you!

Loretta, Carissa, & Amberly
 

About People I've Loved


People I’ve Loved is a few individuals longing for connection / a small printmaking workshop based out of Oakland, California. We specialize in hand-printed & assembled objects, in an Oakland farmhouse with a lemon tree.

People I've Loved 's works (or pressing issues) intend to facilitate the communication between real, tactile people. Not that we want to deny people their digital selves, we just think there can be room for both. We are “in search of the miraculous” yet tragic definition of what it means to exist, in this time and space. And feel that we should make time to share it.

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