The job of "Herbie Extraordinaire" is a multi-faceted one. On its most basic level, it involves retail sales and customer service, but even on the "basic level" we require way more than just "basic."
Our goal is an exceptional experience - not overbearing, but present and very informative for anyone who visits our store. This necessitates an outgoing and fun personality and a willingness and ability to own the shop space when there are multiple groups in the store.
Beyond the customer service side of things, there is a fair bit of responsibility that an Herbie Extraordinaire holds. During slow times in the shop, there is a need to stay self-motivated and always looking for something to do - because there always is something to get done.
Whether it's stocking the shelves, answering customer emails, helping to create new signage for new products, or just dusting and sweeping, there's truly a never ending list of things to do! (Kind of like life!) Although there's always lots to do, we also like to have fun and have a relaxed work space!
That's why it's necessary for our Herbies to have an inner Self-Guided Motivation that's just part of who they are - we don't want to have to micro-manage - it just takes the fun out of things! Don't get us wrong, we are VERY hands on with training and guidance, and the elder Herbies & manager will definitely give the new teammates tips and help along the way - we just need someone who is driven and hungry to learn and take initiative!
Also, we need someone who can work in both of our locations - Haight St. in SF and Piedmont Ave in Oakland - so a willingness to cross the bridge will be a must!
We're going to give you a few words that may just seem like words :) but they are truly personality traits that are required for your success in this job - and it's really worth thinking about whether these are words that truly describe you.
Additionally, some herbal knowledge is a GREAT bonus - but at least a concern for health and an interest in learning about herbs for all aspect of life! Herbal knowledge can be gained, but the list of values above is harder to learn! Supremely, some experience with managerial activities in a retail/food service environment would be magnificent!
If you do have some herbal knowledge, in your Cover Letter please create a list of your 10 favorite herbs, why you love them and what their common uses are.
**This role is also commission based, so you will receive a base rate plus commission which can be a pretty sum! Thus the "tips/bonuses" mark is referring to the commission available for this position.
**This position is mainly for the San Francisco location. It will be for both, but mostly for the SF position.**
**We accept only a resume, but it will really stand out to have a cover letter describing some of your favorite herbs as listed above**
Twisted Thistle Apothicaire takes pride in being a hub of health, happiness, and education in our community. We have a heart-felt desire to help people discover herbs and other products that create positive change in their lives. Our two locations in San Francisco & Oakland are community centers — run by people who care, and filled with herbs and products which can help calm the anxieties of life, fill the bedroom with magic, take back control from addiction, reduce the physical, emotional and mental drain of a night out, and help prevent and combat most health challenges.
Twisted Thistle was founded by Naomi and Ethan - we love herbs, health, and supporting our community!
We are a diverse, loving group of people who want each person involved to find their personal goals and see how this job can support those and vise versa. We want this creative, vibrant community to continue growing!
11-50 team members
Culture & Perks